Big O Tires

A great place to find business the way America deserves and used to be. Went to another location (Babcock) and they literally handled my needs with a slap in the face, not professional, not willing to serve, like if they were doing me a favor if they would take my car later in the day with no guarantee of timing for a change of tire. Came to this location and Mr. Johnny Aguirre, not only got me served right away, but he made sure my car was ready in FREAKING 25 minutes!!! What the heck!!? Where in Texas can you still find a place like the one he represents?? I'm so grateful that he triggered a flashback in my memories where America used to be the country of Customer Care. I was truly impressed the way he took care of all the customers in a quite efficient manner. This location cares about you. Give your business to those who actually care. Thank you Big O Tires 281, thank you Mr. Aguirre!!

Felix at the front was very helpful and provided great customer service. This location has always provided excellent customer service and that's why I will remain a loyal customer. The manager Robert was extremely friendly and as a business owner I loved to see the respect and professionalism in which he treats his employees. Great establishment!!!

Picked up a screw in the rear tire of my Alfa Romeo came in early Monday morning they got me in right away were able to repair the tire and get me back on the road in 45 min. I love this shop they always take care of me and never scratch a wheel.

Fast service. I’ve been in there twice in the past 10 days, and they got me in and out reasonably fast both times. Prices are fair.

Good guys, balanced 3 wheels and replaced 2 tires. Not the cheapest in town but they use professional equipment. Took me as a walk in and had me out in 3hrs I can’t complain since other people were already scheduled

I had an appointment but they were able to take my car in 2 hours early. I also got a great deal for all 4 tires and got one for free. The wait wasn’t bad and I got to observe the entire installation process through the waiting room window.

Amazing service! I submitted an online form at midnight inquiring about their mobile installs. They got back to me that morning and had my new tires on my jeep by 330 pm!

JT is the GOAT at Big O’s! I came in before close on a weekend to file a warranty claim on a tire with a road hazard. He pulled up my warranty info and got a new tire ordered for me as it’s an uncommon size and brand. Thank you, JT!

Frank

I've always had great service and made to feel valued as a customer. Will entrust all my car needs to Big O Tires.

Great value and much better price for an oil change than their competitors. Took me earlier than my appointment which was awesome since I was on a lunch break.

They had the tires I wanted in stock and cheaper than almost every other place I looked at. The person I dealt with was polite and friendly, and I never got the vibe that I was constantly trying to get ripped off. It was very professional. I think this may just be my new tire place. They offer appointment times, great prices, friendly staff, and seem honest. I'll be getting another set of tires with them next month, we'll see how that goes.

I’ve been going to this location for several years. I’ve always had a great experience. The team is helpful. They don’t push you to buy anything unnecessary. I had a slow tire leak yesterday. It was covered under my tire warranty. I was also presented with a recommendation for my rotors. I forgot I was hearing that grinding noise, so I appreciated the reminder! I was back on the road in about 90 minutes.

I'm from out of town and had a bad tire called Big o Tires after calling several places and got a great deal on 4 new tires a free alignment at a great price. The service manager Robert was very helpful the crew was amazing. Place every clean.
And got me on the road within a 2 hours.

Every visit has been pleasant. All questions answered honestly, clearly....all options given in detail with cost values. Trustworthy service. Ct

The customer service was absolutely amazing . JT quickly identified my problem and solved it in one hour! Thank you !!

The staff is friendly and professional. They never made me feel pressured like some mechanic shops do. The prices were very competitive. I was expecting to pay way more than I did, so that was a nice surprise. If my car needs work again I'll for sure be coming back here.

My brother Jake recommended Big O. Ray and the guys were awesome. Straight gangster. The dude with the pig tattoos on his arm was awesome too. Gave me a quote over phone and that’s what I was charged. Took 1 hr. I know the quote sometimes varies over phone… I get it; but it was nice to be told something and have them deliver on it. I was not pressured to do anything unnecessary or lied to. That’s the business I like. Straight up to the point. Will be back again. Appreciate it very much. Cody with the Terrain.

And the guy who fixed my brakes, told me my cv joint was going out. I knew this and he spotted it also and knew what it was… gangster

These guys got me right in on the same day for tires. They were very honest, great customer service and were even great when they were finished with my tires and I added on an oil change. I absolutely recommend going here. I will be back.

Totally awesome tires, prices and even better service.

Great customer service! Was able to quickly get my oil changed. The waiting room was comfortable and clean. Workers went above and beyond and even helped with a follow up call a day later to help explain my car situation again!