Big O Tires

My experience at Big O Tires was awesome! Rick was very courteous and helpful. He really made sure I was taken care of. I purchased some tires for my truck and ended up trading in my truck a week later. I made sure to have the new tires taken off before I traded in. Just the other day, I took my new truck in and had my new tires put on that truck. Rick took care of me and made sure I didn't wait too long. I recommend Big O Tires to anyone who needs new tires or small work done on their vehicles. The guys are knowledgeable and work fast!

Added MTX Mud Claws to my 2023 Ford F-150

BigOTires employees proved excellent customer service. I recommend going with them, went to purchase 4 new tires for my scion tc. I appreciate it!

I noticed my Ftype kept leaking enough air that the sensors would come on about every 2 days. I'm picky on who I let work on my car for the obvious reasons 😄. If I dont get that good fuzzy feeling, I'm normally on my way out the door.

I spoke to Jose on the phone the day before explaining my situation and how another tire shop kept mis diagnosing my tire issue. Jose suggested I come in the next morning. I showed up and he had his mechanic on standby ready to properly diagnose my issue. Bad news 👎. Cracked Rim. OeM Jag trash 🗑rims a 10yrs old. Time to get new wheels. 😎😉

Jose worked with a wheel shop to get my wife great options, he also help advise on what looked best for the car with no sort of pressure to buy anything expensive. He had his head mechanic knock out the work in no time. 🏆✔. Check out the pics. She is looking SLICK! My wife loves it! ❤

Thank Jose!!

Special shoutout to Jose and the team at Big O Tires for their exceptional service! Facing a tire emergency on a Saturday evening with just minutes to spare before closing time, I reached out to Big O Tires in dire need. Jose's prompt response, unwavering kindness, and the great energy and conversation truly made a difference. Upon arrival, I was greeted with a warm and inviting atmosphere, filled with positivity and genuine care. Their outstanding service, along with the welcoming demeanor of the team, turned a stressful situation into a pleasant experience. Thank you, Big O Tires, for your exemplary service and for brightening up what could have been a challenging day. I definitely needed it!

Big o tires first time great customer service was very helpful in other matters with my vehicle. I like that when I showed up I didn't have to feel any paperwork out. They did for me they went to my vehicle got the information they needed and started working on my vehicle welcome back great customer service and the price wasn't too

Needed a tire replacement for our RV Traveling through Texas. They didn't have it in stock but ordered it and had it within hrs.

Staff was great and professional. Would definitely recommend for quick and quality service!

⭐⭐⭐⭐⭐

Big O tires was able to detect the issue and fix alignment issues after taking to dealership (Honda/1604 W near Culebra) where I got/purchased the car and which Honda kept saying their alignment machine said “green” and nothing was wrong with the alignment. (It was leaning to the right)

Big O tires explained what was needed as some thing I need to consider later but fixed the optimal alignment when I dropped my car off. They called me within the hour and it was done. With a coupon! Recommended.

Had a great experience with the whole team here. They were very fun and knowledgeable people. Made the whole process very simple and took great care of my vehicle in a timely manner!

Would recommend to any and all!

They were slow and was able to get my wife's car in right away for 4 new tires and an alignment. Store manager and Ben were very helpful in tire selection and options. Will be back for more services and tires when the time arises. About an hour for all my work in a comfortable cool friendly environment. Keep up the good work!

My first time coming and I definitely will be returning. Jose helped me out and he was very informative, knowledgeable, and nice! My car is driving way better now. Thank you!

Timely service with a clean and comfortable facility while you wait. The staff provided regular updates and I had an oil change and mount, balanced and installed 4 new tires all within 1 hour! Welcoming from the time I walked in and great prices for quality work. I will be a lifetime customer!! Great job Big O Tires! Fantastic team supporting all of our automotive needs.

I had tire with a nail on it, they helped me get the new tire and even stayed late to help me patch the other one. They are love savers the customer service was amazing

Took my car in for two new tires, oil change, brake inspection, and wheel alignment after getting confirmation of appointment online. Very professional and timely throughout the entire process, which is greatly appreciated. I’ll be a returning customer, for sure.

Found my tires faster than stated and I was in and out in no time. Included a military discount! Thank you and I'll bring my other vehicles with me.

I needed new tires and the Walmart tire department is a complete and total joke, so I decided to get them at NTB, but when I arrived I found out that it had been replaced by Big O Tires. We'll see how good these tires are before I make a final rating. So far I'm impressed after I left there and went to a couple of stores and then back home. It's a very smooth ride. I'm also adding another picture of one of the tires.

I bought the full synthetic groupon deal for an oil change which was an amazing deal! If it is still available i think it's worth it! The staff was amazing and honest, no shady sales tactics or pushy people. They were straight to the point and efficient. Made an appointment and stuck to it for the most part.

Great places always takes good care of our cars needs

Just recently was my first time having my vehicle serviced at Big O Tires for an oil change. Immediately once I walked through the door I was greeted by Paul at the front desk and he provided excellent costumer service. The Mechanic's were great and had me back on the road. I would highly recommend.

Made appointment for Saturday morning. I can clearly see that the guys in this location work very hard. This is one of the busiest locations in the area due to an enormous amount of growth here. I thankfully express my gratitude for them always being committed to professional and accurate work. These guys need recognition and even possibly raises for the amount of work they are able to handle in only a days worth time! I will be telling my friends and family about this location.

1st Time Here. BIG O'S 1604/CUELEBRA
These Guys Here belong in Nascar Racing🏁 Big O's Mechanics did an Alignment And Oil Change in Less than 1 Hour. These guys Rock AND Customer Service was the BEST👌 BIG O'S Military Drive Location SUCKS!!