Park 'N Fly

We park there every time we fly out of town and most of the time it is 5:00 AM and 11:00 PM and only once did we have a delay. They are reliable.

Drop Off Experience: One of our bags was left on the bus/van because we were in such a rush to make our flight we forgot it. As the driver pulled away we called dispatch and they let us know he would immediately turn around and bring us our bag.

30 minutes later we reached out to dispatch to ask what happened. They gave us every excuse in the book. "He's stuck at a toll", "he's on his way, he should be there soon." The list goes on. After an hour he showed back up with our bag and we barely made our flight.

Pick Up: We landed an hour ago in Dallas....have called them 4 times and they still haven't picked us up. We are still at the airport as I write this review. Still getting excuses of "driver is on his way." This company has zero sense of integrity and I warn anyone debating on using them moving forward.

Waited over 30 minutes at the off site parking shuttle lot. Called 3 times before finally getting an answer. This is the last thing any traveler wants to put up with after a long day. Don’t guarantee “unrivaled service” on your website if you can’t provide. Very disappointed.

Worst parking experience I had. Called them both numbers provided for half an hour before someone answered, and he hanged up on me. I had to call back to find out that I need to "wait for van".

we have called repeatedly no one answered the phone they were not here in time to pick us up after our flight. awful service