Freshies Winterport

We really like the pizza here.

This morning I called to see if by chance they had an item I forgot that I need for a recipe. I didn’t want to drive to Hannaford in Hampden. I spoke to a very courteous and professional young man named Zach. He asked a coworker if the item was stocked, and then he took it one step further to check for himself. While the item (which I new was a LONG SHOT) was not in stock, I was struck by and appreciated this very positive experience. It’s just not that common anymore.

Our car battery died! It was our day off and we were heading to Searsport, pulled in for supplies and boom, stranded. An amazing employee named Steph came out and absolutely saved the day! We managed to get away with our supplies and enjoy a perfect day off. Thank you Steph!

Love the staff! Corporate not so much. They keep the Bakery Blend coffee out all day for me! It's the best!

Denise was amazing. Very good customer service. And they sold me a winning scratch ticket

Can’t beat the prices, food is good, store stays clean and staff are friendly

Love the pizza, and a great price too.

This store is literally the heartbeat of this town.
It handles alot

Awesome people and service!! 👍

Love the gosling donuts

Great people.

I called to ask for a price on Cigarettes the gentleman said he didn't know that he would get someone to help me the woman came on the phone I asked about a certain brand of cigarettes she said umm we don't have any so I asked about another brand & she said really hold on & then I heard her say this is stupid came back on the phone with quite the attitude gave me the price & was very rude like I shouldn't be bothering them

Well I live in Winterport so we frequently go there. It's a hit and miss on the pizza. Either it's good or it's really bad. I think it depends on who's making it lol. But they recently hired a guy who has absolutely no customer service skills. He is rude and makes it very apparent that waiting on you is not something he wants to do. I think that it's very important to make the customer feel respected and welcomed. I myself am employed in customer service. I would never want someone to feel as if their business isn't appreciated. FYI his name is Bryten.

Very long term customer. 10+ years. The smelly, blonde, fat woman is one of the worst employees I’ve seen come through this store, triumphed only when there was a full blown heroin addict working there. Asks very intrusive questions, plays games with customers, and despite being there for months now, does not know her job all that much. Hardly see her working if there’s no customers in the store.
Just to be clear this is the biiiig woman. She is large. You know the one.

The only reason I gave 2 stars is bc Brighton is a savage and I continue to shop here if he is at the counter, or I’ll go elsewhere. 🤟🏻

I was skeptical of the rave reviews about the food as it's a gas station, but seeing as we arrived late to town we had little other choices. We grabbed an Italian sub and Italian turkey sub. The bottoms were soggy and the tops were stale. The overripe tomato which were half slices (due to poor cuts) purposefully arranged at the opening of the sandwich. No dressing or mayo which makes me thankful I grabbed some mustard while there! The cheese was melting? dissolving? congealing? to the layers below it (no it had not been toasted or melted by heat..) It was on par from what I expect from a gas station, and would've been better off going to a grocery store tbh, but the rave reviews made me give it a chance. If you're passing through do yourself a favor and don't stop - get food elsewhere.

One thing I'm thankful for is atleast I didn't get sick.

Went there at 615 on friday 5/8/20. I ordered a buffalo chicken pizza (specialty ON THEIR MENU) and a medium bacon pizza. When I got there they had one buffalo chicken pizza with bacon on it (not my 2 seperate pizzas) No scallions or ranch like the menu states either. A younger new girl made a small mistake I understand. So when I paid for what I had, the other woman told me she was starting to make my bacon pizza right now and when I asked how long she quoted me 20 minutes. So when I arrive back at the store 25 minutes later, THERE WAS NO PIZZA MADE, and the woman who quoted me the time was outside smoking a cigarette on her phone. Will NEVER order here again, worst customer service.