Dickel Flooring

Incredible INCREDIBLE job!! Great communication and great work! Looking forward to completing the rest of our home.

The Don Dickel Floor Supply team did a fantastic job on our floors in our living room, kitchen, and large multi-purpose room. They were very easy to work with and highly professional at all stages of the project. The wood floors, a locally-sourced and affordable maple, are beautiful and expertly installed. They also put in a slate entryway and two hearths. We could not be happier with how all of these turned out and highly recommend them.

I can't say enough good things about Dickel floors. Working with Caleb was an absolute pleasure. He brought our two-hundred-year-old pine floors back to life and even came through for a follow-up visit to make sure we were satisfied. Worth every penny.

We had our dream hardwood floors installed by Dickel Flooring. WOW what can I say, so accomadatings so helpful and Zach and Caleb were the best, I say that for everyone involved actually.. we couldnt be happier!!! Cant wait to finish the rest.of our home :)

Cheyenne and Roland did a fabulous job on our wood floor. They were careful, and fussy, and patient, even tho it took longer than expected.

I would have given this company, specifically the owner Don Dickel, a minus 10 stars if it were possible. Before internet reviews were available, or at least commonplace, we hired him to install our wood flooring and staircase. He was the most expensive quote we received but he “sold” himself to us as the best, the expert, and we bought it hook, line and sinker, with the key word being “sinker”. It was a disaster! I had to have my cousins’ construction husband come in to fix the staircase moldind Mr. Dickel had installed himself and several other problem areas which we photographed. When asked, he refused to return to fix the problem areas and when we reported him to The Better Business Bureau, he made up lies as his defense, blaming me for each and every issue I described. DO NOT be taken in by this arrogant actor. Find someone reputable to install your flooring.

Despite the higher cost than its competitors, we went with Dickel to supply and install about 900 sq ft of hickory flooring in the upstairs of our home. We made our decision because this company has been in business for years and seemingly had a good reputation; the limited reviews we found confirmed our thinking. However, our experience was not pleasant. Not only was our install slow, which we can understand, the installer was not communicative and did not pay attention to detail. He also deemed the job complete when it wasn’t. Office staff was argumentative, rude, and unprofessional. Look elsewhere for your flooring needs.

Edit: nearly a month ago, the company responded to this review by stating, among other things, that they would send a free cleaning kit as a thank you. It's been a month and we have not received anything. Not that we want a cleaning kit, but it is worth pointing out the lack of follow through on Dickel's part, which one could read as simply a way to save a little face online.