Potbelly

Had our first experience recently and it was fantastic! Food was great, service was friendly and engaging and the store was clean and had a nice feel to it. Tried the steak sandwich and soup, neither of which felt/tasted like fast casual. Will definitely be back!

I go here alot for dinner when I am busy running errands and this place is always good. The staff is super nice they will ask you about your day and always get you your food quickly!

I'm new to the area and previously had Potbelly's delicious sandwiches back home. I've become a "Regular" if you will at this location, ordering a few times a week for lunch. I could go on and on about their delicious hot peppers and the crispy bread, but I'm writing this review mainly because of the crew that works at this location. This team is absolutely amazing. Each and every time I come in, I'm greeted with, at minimum, a friendly Hello! Or How are ya? by multiple people. And when I leave, they wish me well. They've gone out of their way multiple times to help me find coupons or perks on the app. Bottom line? I could order delivery every time I get a sandwich, but I don't cause of the warmth and authentic interaction I have with this team. You will not be disappointed- by the crew OR their food!!

Hadn't visited for quite a while. Sandwiches were toasty and tasty and love the bread they use. The soup was full of ingredients and served piping hot! Plan to come back more frequently this winter.

I have been getting the skinny sandwich with double meat. Pizza Melt and Mama's meatball are delicious. Good food at a fair price.

I LOVE this place! I've never had a bad experience here and the staff is always so great. Best sandwich place in Omaha by far!

I came in today for the first time ever. It's a sandwich shop, so it's not hard to figure out, but, man, the three gentlemen working were so friendly and so helpful. Some of the best customer service I have had at a restaurant! The food was great too!

Staff is the best it’s ever been
Store’s finally clean
Peppers and produce were fresh
Turkey was fresh
Very happy how far this location has come after so long
Took a long time to get it right
Great job to everyone involved getting it right
Thank you for the memories

The staff are extremely friendly, greeted us as we entered, and could tell we've never been there. The guy explained the sandwiches and such. I got the Italian with mac and cheese and my husband got the steakhouse beef with a cup of the chicken pot pie soup. All were excellent!
When we were leaving, a customer forgot their purse and an employee saw it right away and ran outside to take it to her. Such great customer service! We will definitely be back!

All the employees at this location have been Amazing! The first time I came and everytime after the customer service is consistently great and if there's an issue they have been great woth resolving it. This is now one my regular spots because of the great service they give every time!

Good food, will eat there again.

This place is great! Staff is friendly and helpful. Food is generous and hearty. They also have smaller portions if you want to eat light. Highly recommend!

Always very good and quick. Excellent for hot sandwiches, friendly staff. I love the roast beef. Atmosphere is great if you want to sit down for a while but they also do to-go. Prices are reasonable and comparable to jimmy john's/subway but I think are quite a bit tastier.

Girl who took my order for 12 sandwich boxes to be picked up at 10 am next morning was incredibly accommodating and friendly. Love this place! I place A LOT of large orders with them and always are on time, friendly and delicious!

This place is great all around! My food is always good and fresh and the staff is always professional and welcoming.

Excellent food! A very wide variety of sandwiches, soups, desserts, flatbreads, salads, did I mention desserts?!? As soon as you walk into their shop you are smitten with a variety of scents. And don't worry about the line of customers, it moves really fast due to their staffers working in extreme harmony. They also have an app so customers can earn rewards towards future savings!

My Bf and I have been to Potbelly's numerous times, and I've tried at least 7 different sandwiches. I can tell you they are all Very good for the price. Fresh Bread= Multi-Grain or Regular, and they toast it, and ask you your toppings. The service is fast, and even when it's very busy- you get in and out pretty quickly. I would recommend anyone to try them for a Great Experience every time. They even have live music on the weekends!!! Great place to go and get something Fresh!

Hands down the best sandwich I have ever had. The hot peppers are seriously the perfect blend of sweet and hot. Staff was more than helpful and greeted me when I walked in. 700 pm 0129 A++ highly recommended.

My first time coming here. Wow! How did I not know about this place? I got the skinny Mediterranean and it was delicious. Definitely coming back!

Potbelly is a fantastic sub shop! They offer many different sandwiches in a variety of styles. I really like the pizza sub, and the chicken club is great too.