Ashley Store

Honestly, we didn’t have the best experience at first. The salesman had accidentally written the wrong item number down and it wasn’t caught until the wrong couch showed up in our living room.

I ran up to the store to get it straightened out and the manager Jason Mckey helped me. He was very nice and professional. He listened and filed the paperwork that needed to be filed it get it fixed. He was very thorough and did not rush me. He gave me his full attention and it felt like he really cared and wanted to make things right.

The salesman also came over, admitted he had made the mistake, and he gave an apology that felt very sincere.

Even though it didn’t go perfectly, the way this situation was handled made up for it. We got our correct couch and it’s very nice. Good quality and comfortable.

Thank you Jason for fixing a situation that could’ve gone very wrong and doing it in a timely matter. You went above and beyond to make sure we got what we thought we had originally purchased and we are very grateful for that.

We've been back twice and dealt with Anthony each time. He's knowledgeable and friendly. We're set furniture wise. The prices are great and dealing with someone like Anthony, who put our needs first, is fantastic.

Amazing service as always, great customer service and easy process all the way through. We are long time customers who purchase items on a consistent basis and bought the perfect lounging sectional this time. Will come back again for our next furniture purchase.

Andy helped us with the purchase of a new couch, ottoman, rug, and table. He was super friendly and helpful throughout the process and I definitely would recommend working with him if you get the chance! His manager, Jason was also very helpful and was able to give us some nice discounts that really helped out with the price a lot. Really a fantastic experience overall!!

Cindy was amazing and helped me find the perfect recliner. Edit...the recliner was substandard workmanship. Upholstery staples were not flush with the side board and when my 11 yr old grandson reached between the cushion and side of the seat to retrieve the remote it shredded the back of his hand. This was less than 24 hrs after the chair was delivered. Delivery guy had said I had 72 hrs to report issue. Went to where I bought the chair and was informed 1. they did not do customer service at stores or at Ashley period they out source it to a non Ashley company 2. I was informed the drive who said 72 hrs was wrong and instead the moment I signed for delivery Ashleys responsibility for the defective chair or any furniture was non refundable PERIOD wth apparently it was in the very small print of the computer form I signed. At NO time did anyone tell me this at Ashley or I would have bought it somewhere else. Scammers...dishonest...should be under a lemon law offense...like a slimy used car salesman

We just purchased a new mattress. Our sales associate was Andrea Ammonette. Not only was she extremely informed about mattresses, she had an amazing personality. It was a pleasure shopping with her. She made our decision easy & pain free.

I had a fantastic experience at Ashley! I worked with Tim and he was awesome. He introduced himself and ensured he was available, but didn’t nag us or sway us one way or another. If you’re looking for a peaceful, productive, and affordable experience when buying furniture, check out Ashley and ask for Tim!! They had a BOGO sale going on while I was there, but it seemed like there’s always a promotion going on. Check them out!

Cindy was incredible! Extremely nice, didn't push anything I didn't need, and very helpful! I found my amazing mattress at an amazing price. The store was very clean and I'll definitely go shopping there again!

Thanks to Jason the store manager for helping me with the purchase of comfy recliner. Great job I ended up with the Stoneland power rocker recliner
Very nice!

Very knowledgeable and friendly staff. I highly recommend Scott. Thanks for helping me furnish my new condo. I’ll only go to Ashley going forward. It was a quick and delightful experience and the prices (deals) were second to none.

Andrea was very helpful and personable.
She worked with us above and beyond to fit our purchase into our budget. Good communication throughout the transaction.
Very Pleased!

Quality furniture at reasonable prices.
The sales staff are very friendly and helpful.
I'm very pleased with the pieces I've purchased!
I would definitely recommend Ashley Furniture Store!

Great selection and great sales associates. I visited a few times within the past few weeks trying to pick out a couch. Each time, they greeted me at the door but also gave me space when I told them I needed to look around and think. We worked with Andy through most of the process and he really took care of us and gave us a great deal on the couch he knew I loved. Their furniture is high quality and I know we will be enjoying our new couch for many years to come!

The service and dedication was excellent. always very attentive and willing to ensure that we have the best price and items according to our needs. Thank you.

Von was amazing!! She helped me pick out the perfect set. She explained the benefit of several bedroom sets that I looked at. She was patient as I thought about my options and how I wanted to proceed. Never pushy and always helpful. Everyone should go and ask for her!!

My husband and I needed to purchase a new mattress. David was extremely helpful and knowledgeable throughout the process. We never felt pressured and any questions we had were answered. The 60 month zero interest makes this purchase even easier. Thank you for your help! We are previous customers and will continue to shop here!

David W. was personable and professional. He explained everything and was very helpful. I visited two other furniture stores after my initial visit to Ashley and the service nor quality for the cost measured up.

Our sales person, Cindy was awesome. We went there and told her what kind of table we were looking for and she took us right to the perfect table. She also explained the different kind of stools and we purchased 3 based on her recommendation. After that purchase we decided we wanted this chair and she took care of that for us too. Manager welcomed us to there store. Cindy was professional and very helpful. I will definitely shop there again when I need new furniture.

The driver and the other young man, helping him both did a great job bringing in the furniture and getting it set up with no problem. They seemed professional and courteous as well.

Very pleased with the shopping experience at your South County store.
Salesman, David, did an excellent job assisting me with my purchase.