Chino Plaza Pharmacy

Even though this Pharmacy is 15 miles away from my house with dozens of pharmacies that are much closer I still choose to go here because of how I am treated. I've tried many others and hated them because I felt like I didn't matter or sometimes even treated like a criminal because of the prescriptions I've received which is not the case here. Everyone knows me and says hi when I walk in. I'm treated with respect and the pharmacist and techs go above and beyond when it comes to resolving any issues that arise.
Jay (the main pharmacist) is by far my favorite person here because of everything he has helped me with but the entire staff is awesome 👌 👏 👍. Thank you guys

I've been coming here for years and love this pharmacy! They're quick, convenient and extremely professional. They do the leg work for me and reach out to ask if I need any refills. If I am out, they reach out to my providers and request the refills themselves. Everything is done in a timely manner! They have snacks and drinks available, and their work area is clean and organized. I highly recommend them!

Dr. Jay Kim is simply the best! Super professional, calm demeanor, attention to detail, very responsive, and wonderful bedside manner - all the qualities that you look for in a pharmacist.

Especially helpful during the pandemic, he also offers to regularly mail my prescriptions, which is so great during the recent COVID surges. The only downside is missing his smile and stellar customer service!

Plentiful parking in a new, very clean medical building is also a bonus, plus just a mile off the freeway for your convenience.

You can tell that he truly cares for his patients and that you're not just a prescription to fill, like a lot of the chain pharmacies out there (not going to name names!).

If you're looking for a family pharmacist with a "mom and pop" personal touch but with the benefits of a modern facility, look no further than Dr. Kim and his team!

Great customer service. We needed medictations filled while traveling the pharmacist working went above and beyond to ensure we had enough medications for our trip. He Called our doctor back home for us to get refills added so that we would have enough supply until we got back home .

Can’t say enough about this pharmacy. Dr. Kim is very personable and was able to answer all of my dad’s questions during his consultation. Prescriptions have always been ready on time and never have to wait.

Dr Kim went above and beyond when he helped my mom with her high blood pressure medication. He is extremely knowledgeable, cares deeply for his patients, and I appreciate his attention to details.

What great service ! Our child’s epipen was set to expire in Jan 2020 and the pharmacy set a reminder for a refill / renewal request from the doctor for us ! This helps busy parents so much !

These people are awesome and always on top of things. They went out of their way to make sure my scripts were ready and couldn't be more polite! This is where I will go from now on I highly recommend switching over their the best.

I’m so glad to find this pharmacy. Jay always has our family’s best interest at heart and we have so much confidence in his expertise!

Great service ! This pharmacy was able to help us fill an epi pen when the local chain pharmacy didn't have any in stock!

They are always so welcoming and kind and help me make sure I’m doing everything right for my baby I couldn’t ask for anything better thank you

Friendly staff. Very helpful with my Insurance approvals.

Quick, east. Friendly. Couldn't ask for more from a pharmacy

Friendly, professional, on-the-ball staff. Couldn't ask for more.

Came here for covid vaccine shot.
I filled out a form online. When I came in by appointment they had me to fill out the form again and charged $5. It’s a “paperwork fee” because I didn’t print the form and bring it in. So they charge for printing the “blank form” out. My question is: why do I need to fill the form again? After it’s already filled online? They are supposed to print the filled form instead of a blank form. If they couldn’t retrieve the data filled online, then what’s the purpose of filling an “online” form? And $5 for a couple pages while a printer can print 15 pages per minute?

Made appointment using the government website to received the vaccine, but the place is actually closed. They did a horrible job at updating and corroborating with the website.

I was told that they will call back when they get the answer to my question and the call never came.