Hot Spring Spas Hot Tubs & Hydropool Swim Spas Carson City - Lake Tahoe

Purchase a new Smartop to replace broken 5 years old Smartop Spa cover.
Great service, delivery, installation & haul old Smartop Spa cover. $$$😂👍🏿

We had a great experience buying this new hot tub for our vacation home!!! Mark was very patient with our 3 yers old, who tried all the spas in the show room wile we were there. Tony, the owner, stoped at our place to make sure we picked the best option! All the team: electrician, crane operator, and HotSpring employees were very professional and give us an amazing service.
We are looking forward to enjoy our new spa with friend and family!!!!!

I purchased my Prodigy hot tub with Salt system from Hot Springs Spa 1.5yrs ago to handle the deep snow winters in Tahoe. I have been very impressed with the high performance where the tub insulation consistently rides through freezing power outages without issue, the salt system is low maintenance product without need to drain all winter. Throughout the process the Hot Spring Spa team has been professional, courteous and friendly. At no time was I pressured into my purchase. I highly recommend Tony and his staff at Carson City Spas to anyone who is thinking of purchasing a hot tub as they stand behind their warranty. At 6mo my shell developed a rare crack causing severe leaking, and the team replaced the tub for a new unit at no charge rather than simply repair. Tony stands behind his product and did the right thing to ensure performance long term. Thank you again Tony. Great customer service

Mark and team were great! We purchased a hot tub from them a year ago and then had an issue with the cover. They tried to get it fixed through the manufacturers warranty but were unable to. Mark went above and beyond to work with us and ended up covering the full replacement cost of the cover for us. Highly recommend!

Hot Spring Spas in Carson City is definitely the best place to go for your hot tub or swim spa needs. I recently purchased a hot tub and Amber was extremely helpful throughout the process! I couldn't be happier with the experience they gave me. Everyone seemed quite knowledgeable and were happy to help with everything. They not only answered any question I had, but also helped guide me through the process. The store was clean and well maintained which made it much easier while browsing for the best hot tub to fit my needs. The hot tubs are of high quality and the prices are highly competitive. I was also impressed and grateful for the flexible financing options available. If you are looking for a hot tub, or swim spa, I highly recommend checking out Hot Spring Spas in Carson City and getting into contact with the gracious workers!

Mark and his team are awesome. He went above and beyond to install the hot-tub for us in one day. He is truly one stop shop. He brought movers and electrician and magically made one day installation possible. I was super happy with the service and strongly recommend it to all of my friends. The hot tub is top notch and price was unbeatable

We went in and purchased our spa and scheduled delivery, we completed everything and left within 30 minutes. Their customer service is great and quick.

Our spa was then delivered 4 days later and was almost all the way to temp that night. We are very happy with the customer service and our experiance with Mark and hot springs spas! Thanks again!

I purchased a swim spa here in the early summer and it was installed in August. It has been an easy and amazing purchase. Mark made every step easy and answered all of my many questions without hesitation. Since the instillation everyone at the shop has been super helpful in our getting to know how to use all the features (which are many) and learning how to stabilize the water. This purchased has created an oasis for us at our home. My older parents use it for therapy and we use it for exercise and relaxation. Best purchase I have ever made for my home by far!!! Since this picture we have built a deck around one side of the pool.

Hot Springs was great in getting our hot tub! Amber was amazing getting everything organized and making the experience seamless. They craned our old hot tub out and the new one in and we are on the 3rd floor. Highly recommend this company!

I purchased my Fantasy hot tub from Hot Springs Spas in Carson City. The entire experience was wonderful. The staff was very professional, courteous and friendly. At no time was I pressured into my purchase. I would recommend Carson City Spas to anyone who is thinking of purchasing a hot tub. Again, Tony and his staff were wonderful. From the time of purchase to delivery to hook up. Thank you Tony and your entire staff for a wonderful experience. Once again you all came through with great service. My spa cover had been leaking, I brought this to the attention of Tony. Tony took care of my problem and replaced the cover with no charge. Thank you again Tony. Great customer service.

We've been wanting a spa hot tub for a long time, so decided to check them out at Hot Springs Spa in Carson City. We are very satisfied customers from the moment we walked into the store, to the customer service given with all of our questions, to Mark helping us decide on the right tub for our needs and price range, to the installation crew taking the time to place our tub at our home! We have already spent quality time enjoying our relaxation and time together as a family. Thank you to all involved in this purchase. We look forward to enjoying our spa tub for a long time!
Thanks again!
The Robinson Family

Tony and his staff are absolutely amazing! Not only did he give me the best deal on the hot tub I've had my eye on for years, but he really went above and beyond to make sure I was extremely happy. I live about an hour and a half from his store in Carson but he made sure to stay open late for me just to make sure I loved the spa before he delivered it. The delivery was fast, and the techs that delivered it explained everything i i need to know about owning the hot tub and we're very helpful. They made sure all my questions were answered! Plus after they left, the owner Tony called me to make sure everything went well and that I was happy with my purchase. Couldn't have asked for a better experience :) I definitely recommend anyone looking into buying a hot tub to stop by and see them. They beat everyone else's price and since it's a Hot Spring spa, I know the quality is top notch. Thank you everyone who helped make my first hot tub purchase such a great experience!!

The Team at Your Spa Store came an installed a Converalift on my Endless Pools swim spa. The new electronic system opens and closes my big vacuseal covers with ease. Great Service and would recommend them for any spa or swim spas.

The best place to buy a swim spa! Knowledgeable experts, friendly and not pushy at all. Mark was great.

He came out to my house, measured everything out and designed my backyard for everything, not just for my swim spa and hot tub.

Mark showed me the best place to put my fire pit, my outdoor kitchen and even coordinated all the electrical, concrete and labor work for us.

After the delivery and installation, he came out and did a complete demonstration and showed us everything about our new swim spa. Even surprised our kids with some swim gear to start them off right.

Reviews are not something I do at all, but considering what an investment this was for my family, I’m so happy to have such a good experience and found a place that understands what taking care of the customer needs.

HotSpring Spa in Carson made our experience top notch! Mark was our associate, and I can't thank him enough for making the process VERY smooth and easy. He has exceptional knowledge with regard to various models that would satisfy our needs. The finance portion was smooth and fast. He was happy to answer my numerous phones calls throughout the process. The delivery was a breeze and exactly on time and professional. He even mailed the sub-panel prior to delivery so I could get the electrical ready before the install. I have had compliment after compliment on the Spa, and I have to give all credit to Mark. Fantastic job Mark, excellent service and product! I will happily refer my fiends and family to him in the future.

I was looking for a new hot tub for my vacation home so I went to visit this place and I’m glad I did. Their new manager Mark took care of me. No pressure, was very knowledgeable and didn’t talk bad about any competitors. He didn’t need to. I had already gone to the Reno stores and it was like a used car dealership which I hate. Mark is really professional. Told me all about the feature and benefits. Straight shooter. Got me a great deal with no hidden charges. Even a valet service where they come by and take care of my tub. I highly recommend this store.

Purchased a spa from them in fall 2017, at the time we had an older, non-functioning spa with old wiring. They not only installed the spa we bought from them, but they also arranged to have an electrician come and re-wire the whole system so it was able to support the new spa; bringing the electrical up to code. They have been very knowledgeable, friendly, and concerned about our spa experience with them. They have gone out of their way to ensure our complete satisfaction with their product and their service. We could have bought something less expensive elsewhere, but being a small business owner in the same town, we believe in supporting local business and they have no let us down

If interested in purchasing a hot tub in the Carson City area I would highly recommend Hot Spring Spas. Mark is extremely knowledgeable. He not only knows the product but also knows every detail regarding installation. He is very responsive and even personally dropped off a part that we forgot to pick up. I wish all companies had this level of customer service.

The staff at this location, specifically Amber was more informed and more helpful than 6 other locations I called in Reno and even Sacramento. She found what I needed, was very helpful and nice and the two warehouse employees were also fantastic.
I'll support this business; they are well informed and customer service aware!

These guys rock!! First of all i bought a spa from them 6 years ago and not one problem. I will be buying another spa from them down the road. I Needed a 8×8 spa moved at last minute. Called and talked to Mark and told him i was moving and needed help asap. Mark and his guys were booked all week. My own fault for waiting tell last minute. Somehow mark squeezed me in and got my spa moved very next day. No damage! Very professional! Couldnt of done it myself. Hot springs spa saved the day!!Big shout out to Mark and his worker Ranger. Thx so much guys!!!