Lucky Brand

Lucky Brand Phipps Plaza is awesome! I came in looking for a pair of Jeans and Carri was very helpful, knowledgeable and professional. If you are looking for good quality jeans and a great shopping experience go See Carri at the Phipps Plaza Lucky Brand store.

I received good customer service 🐕‍🦺 from the young lady in Lucky Brand Jeans 👖 she was very informative about some information I was interested in thank you from the bottom of my little heart ❤ from the VIP Queen 👑 herself-The Celebrity Queen of Customer service 🙏 appreciated 👍 cool 😎🌟🌟🌟🌟 thanks 👍

Loyda makes te difference. We walked in 15 minutes to close and did not realise that. She was all smile, fun and extremely knowledgeable. From one look, she could tell the Jean number, shape l, size, color. She gave us a good new suggestion and we left we 2 set of jeans. She was by herself, dealing with 3 couples, all smile, a little ice breaker for everyone and genuinely cared !!! She has the special touch of retail.
Thank you

My kid got an AC/DC t-shirt there

Excellent store with stylish high quality clothing. Good value. Friendly helpful staff that was above and beyond. Great selection. Highly recommended.

Staff has always been friendly and helpful over the years. Selling a quality product.

The ladies working there are fabulous! Love the brand!

My go to for jeans. Staff was helpful.

Great clothing.

Coolness

Been here many times but as of recently it's next to impossible to find the price without asking. Which is a no-go so I left. (As a side note the staff was very helpful and willing to help me, I was just in one of those moods, & I didn't want to talk with the sales associate whether they were good or not)

Great service & selection

Horrible customer service. I bought a pair of jean shorts and took the tags off that day when I tried them on at home because they scratched too much. I realized very quickly about an hour later that they were a bad short because they rode up and were too high in the waist. I brought them back with tags less than 24 hours later just to exchange for a different pair, not even money back! The woman refused to exchange them because she said they were worn and dirty. Completely impossible that I could have gotten them dirty in one hour just in my house. Then she pretty much said I was lying because they wouldn’t sell them to me dirty and she was confident they weren’t dirty yesterday when she wasn’t even there! And I'm Confident they were sold to me that way. Isn’t the customer always right? I’m not trying to take them for anything as I was hoping to do an even exchange with another pair! Unbelievable that they couldn’t accommodate this request and additionally try to humiliate me and call me a liar. It’s a pair of shorts at a billion dollar company and she couldn’t do an exchange less than 24 hours later? Smug, impolite to customers and unwilling to accommodate reps will not get you sales. I’ve never had this experience at any other store. I won’t shop here again.

Kinda cool clothes, but way....way... WAY too expensive... I would happily buy loads more there but I just cant reconcile spending huge sums on jeans..
Get your prices in line and you'd have more business all around...