Auto Hause of Asheville

They were very nice people they sold me this van I been working on it making it look better with new tires & rims getting new brakes & a tune up new spark plugs new serpentine belt it was a low mileage Van it has a long life ahead of it yet. & Their price was right for my budget I am Very happy with it Auto Hause of Asheville is Good People your safe doing business with them I am self assured. They done right by me

Great place to buy a used vehicle. Cheap, great customer service, and super friendly. I highly recommend. It is an “as is” dealership, don’t expect a cheap car to be the best reliable vehicle. Sad to see some reviews about the vehicles become the dealer’s problem because the buyer didn’t look at everything before purchasing.

Amy was super helpful and friendly. She took my trade in as a down payment and helped me find somewhere to get financed. Very understanding when I ran into any issues. They have a thorough catalog of any issues the cars have on their website, including the Carfax. Like most of these used dealers, they get a lot of their cars at auction. If you do your research and have the car inspected, you might find a great car at a reasonable price.

Our dealer, Amy was the most patient person I have ever met. She kept smiling and calm even when there was a hurdle. Great car, great sales experience

Love my car I got from the ladies here at AutoHause.
My Infiniti has been great, and I'll be back for my next car too.

They are very friendly and understanding. They work with you. I was very pleased with the car I bought from them. Go and check them out

I have purchased several vehicles here, and the prices, quality and attentiveness are top-notch for what has always been a mechanically-sound vehicles.

The prices on their vehicles are often the lowest for comparable vehicles in a 200+ mile radius. They will also let you take you r potential purchase to your personal mechanic fir an inspection - BUT - They have an affiliated shop just up the road! They service anything necessary on their vehicles before sale, AND you can continue to bring you vehicle to them for service after purchase at GREAT hourly rates compared to corporate-owned shops. Not only do I continue to use their shop, but have referred several friends to great reports as well.

So, if you want a good car at a super-fair price with excellent follow-up service available, I would highly recommend checking out their inventory to see if they have what you are looking for.

I am STILL loving the Jeep Commander I got a couple years ago, and have no intention to ever get rid of it!!

This was my first experience buying a used car- and such a great experience at that!! I basically had no clue what I was doing but the two women who I worked with were absolute saints! They were patient with me and did not overcharge/take advantage of my lack of knowledge. I would 100% recommend buying a car from here! They also have great financing available- especially for first-time buyers!

I've now bought 2 cars from Amy and her amazing crew.
First.... this is a dealership that deals in previously owned car's , so I suggest you go in with that in mind. Amy has a great selection of cars and she and her staff are all knowledgeable about their inventory.
This is not a shady buy here , pay here lot. This is a real dealership. They can usually find something in your budget.
I did purchase a 2007 Dodge Caliber SE the Friday prior to Christmas Eve. Due to weather my car would not start that next morning. AAA came out and gave me a incorrect diagnosis saying it was the alternator. Obviously I was upset and it was Christmas weekend.
I did email Amy and left a voicemail.
Early the day after Christmas... like 7 am I received a text from Amy apologizing for not getting back to me sooner. I got the car to their service center and Amy gave me a loaner car as she knew I had missed work on Saturday. By 2 o'clock the situation was taken care of...part of the problem was the battery due to weather freezing weather.
That's been a week and I love my car, it's running great with no issues. Reading a couple other reviews of people complaining about their purchase only had to contact Amy and her amazing service center crew and the problem would be taken care of, like my issue was handled.
I know next time I need a car I will definitely go back to Auto house.
Thanks Amy for the best costumer care.

Great buying experience here. I love that they provide the carfax report for free. Staff were friendly and not pushy. We test drove a few and settled on one we liked. It had an A/C issue we discovered on the test drive which they tried to fix before we picked it up. Drove off lot an hour home and realized the A/C wasn’t completely fixed and check engine light came on. They said bring it back ans we will make it right. They replaced the A/C compressor and two oxygen sensors. We were very grateful. The lot we had visited previous to there wouldn’t have done that. You’re buying a used car so definitely do your homework and don’t expect perfection. They service their own vehicles…If something comes up though don’t hesitate to call and ask if they can help.

Wish I could give more than 5 stars. After months and months of debate I purchased an Audi A7 from here Everyone was so Patient with me in my heavy debates. I signed paper work in less than 5 minutes and left with one of my dream rides. What i love the most is that one day i walked in and saw Amy (owner). Out there detailing cars at the same time multi tasking with customers. That is the prime example of true leadership. I encourage all car shoppers to swing by this place. You will not be disappointed.

People are going to complain all they want but did you really do your research before? This company is so straight forward about their cars. Every vehicle on their website comes with several pictures of the frame, any rust, close-up shots of any damage, and a carfax you can look at with one click. I was looking for a 4runner and the biggest thing I was looking for was a rusted frame. No other dealer that I found includes pictures of the frame on their website so it made it really hard to search online. I drove over 2 hours to get here because they had pictures of the frames on all of their inventory. I'm not saying anything about the overall quality of the cars, I'm just saying they are upfront about their cars before you get there so you know what to expect.

Huge inventory for good prices. Most of the cars are over 100,000 so don't expect perfection but you get what you pay for. No salesmen tried talking to us while we were looking at cars which was a little weird but also took a lot of pressure off. They were more than happy to answer questions and didn't hesitate when I asked for 6 pairs of keys to compare cars. We took a nice long test drive and were pleased, so we walked away with it. Very friendly and honest, which is refreshing when looking for a used car. Just make sure you bring a mechanic to inspect a car before purchasing and you will be pleased with this business

Had a very awesome experience here! The staff that is there is extremely nice! There is a good selection of cars with the budget that I have. They let me take to my mechanic who said everything looked really good! They also have a full time service center if we needed it. . The detailing was awesome!

Not only is the car selection great, but they have the best staff. Not too pushy, but let’s you know they are there if you need them. They worked with our budget. They let us get the car inspected before we bought it, and everything looked wonderful. I’m so happy to have worked with them and have chosen this car lot. Not to mention ... getting to look at the cute guy with the long hair made it even better. 😋

Overall, a positive experience. It's a no-frills, straight forward used car dealership. Got a good deal on my trade-in. Fairly solid inventory to choose from. Discovered the AC was out in the car I wanted to buy and they included repair/replacement of the compressor without any additional cost to me.

The "lot" itself is not easy to get in and out of, is on a slope with hardly anywhere to park your own car. Nevertheless, staff was friendly, available, and knowledgeable.

If you're wanting someone to take you by the hand in your car-buying experience, this probably isn't the place for you. I don't mean that in a negative sense. Simply to say what you see is what you get. If you need to buy a car and know what you want, this is place is worth checking out.

And Sophie, the dog, is super friendly!

BEST car buying experience ever!!

I've bought a lot of cars in my life, but never had an experience this easy and pleasant.

Alan and Mandy are the nicest people, and Sophie is the sweetest four-legged helper around!

Their prices are fair and on-track for the car's value, and the owner went above and beyond to make sure my car was in excellent condition before I drove off the lot.

If you need a quality used car, but don't want to spend time being yanked around and getting stuck paying a high price - you need to call Alan!

I wanna say thank you to Mrs.Amy. I bought my 2001 Nissan frontier from her almost 5 years ago. Still runs great!

Amy was extremely helpful, my mother and I took 2 cars off the lot and had them looked at by a local mechanic. Ended up buying a mini van a few weeks later I heard a humming noise so I called and she told me to go to there shop and have it looked at. It was a minor repair and I was willing to pay out of pocket since these cars are sold as is , but they took care of it for me on them, they didn't have to do that I was very grateful
would highly recommend auto hause of Asheville they were very kind and helpful with everything.ill definitely go there first when looking for a new car.

When I walked in the door to the office, all the salesman were wearing masks and practicing social distancing very nicely. They were very helpful and let me browse their selection alone and afterwards walked through the lot with me and gave me all the information I needed and asked for on the cars. They were all very nice and helpful and had a nice selection of cars to choose from. They let me take the car for a pre-purchase checkup to a mechanic of my choice and have very aggressive pricing. I am very happy with my purchase!

Purchased a vehicle yesterday and was a great purchase! My family loves it and so do I! The body had a little rust so we were able to negotiate a price and they completely understood my concerns and offered a more than fair price! Will definitely be coming back in the future!