AutoZone Auto Parts

There was an employee who went far above and beyond to help us out when we had a dead battery. I wish I could remember his name. Prices are reasonable and they were very helpful.

Great group of people at his location, and they always have the products I need. In my most recent visit, today, they honored my warranty, and provided an easy to understand explanation to my battery test results.

Thank you Jenna for going over and beyond to help me in the rain pick out wiper blades and installation. You were a life saver. You were awesome. Strong woman in the work place.

The folks at AutoZone have always taken the time to answer my questions and provide me with parts and advice that work.

Whether in Watkinsville GA or Monroe NC, AutoZone is always my go to shop for parts and accessories.

Technician very helpful and courteous. They always are.

Thank you so much Eva for such great customer care and service you provided to me on Tuesday 8/10/21.

I had the worst experience I could have had at the Milton rd location. The sales rep, Maria told me my brakes and front rotors were all under warranty. I asked her to double check too, just to make sure. Cause I only want the parts that are under warranty. She confirmed yes, they all were under warranty.

Well I left with the parts went to get them put on, I returned to get my money from the warranty.
And the rep who attended to me had left, another rep checked the system telling me I couldn't get a complete refund because on of the parts was not under warranty.
I explained that, this was not what I was told, otherwise I would not have replaced it now, I would have waited. To buy the rotors. That made no difference to the sales rep.

I asked for the manager, there was no manager at the store. The manager was at another store is what I was informed, I asked when the manger would be in they said the next day. I asked if I could call the manager, since he wasn't there. I was told to just come back since mike, the manager is not there. Mind you, I live 45 mins away. I was only in the area to get my brakes done and go home. I took the name l of the manager I and left. I felt robbed, misinformation and out of my $143.00 that I needed to get back to school shopping done.

On my way home I called the 74 location and asked if there was a manager there that I could talk to and there was. Eva asked me to come in to explain to her the situation. She was so, so helpful and polite, she took care me, she really made my day and a left good positive impression on me with her exceptional level of service, care and attention. She turned that bad situation into a good one.
74 location will be my go to store going forward.
Thank you! to the sales rep there as well, I didn't get her name but, she helped make sure I knew that the manager was engaged but will be coming to me as soon as possible whiles I was on hold.

Bert Bonfili helped me a great deal with understanding a couple car issues and ordering necessary parts. Breath of fresh air with him even offering to point out some things on my car. A big Thank You 🙏🏽

They hold door open for you to welcome you in, always speak politely, will research which parts are required, and even offer to perform minor installations of parts for you. What more could you ask for - really. Outstanding, every time. Way to go management!

I asked Michael to check my car for windshield fluid leaking. He did and found a loose hose. He tightened it for me at know charge. Great service. I will definitely come back.

Very helpful, friendly staff. Will return.

SUPERB customer service. Especially Eva the manager whom went out if her way to help me out when I was in a pinch. I won't shop anywhere else from now on. I will drive past closer competitors just to shop at this one particular store

Nkj spark plug
They are the best

Thank you to the Auto Zone location in 3231 W Hwy 74, Monroe, NC 28110, for handling a difficult situation. I drove there with my car that I had to jump start the battery, once I got there, a nice man checked my battery and determined that the battery was bad. He replaced the battery and it was not holding the charge. I thought it was the alternator and drove to the local mechanic, who then discovered that the battery was installed incorrectly. I took the receipt from the mechanic to auto zone and they refunded the mechanics bill for me! Thank you for holding up your guarantee for your work. I will definitely come back and shop with your store.

This is a great place to buy Auto Parts. The guys are very helpful and very knowledgeable. If they don't have it in stock they'll get it for you. And in a couple of cases they told me where to get it at other places, a lot of stores don't do that. They are great Guys in my opinion.

I was stranded on 74 after my alternator went out. The gentleman who answered my phone call ran across 74 to assist me in getting my car out of the road. Then went above and beyond by charging my battery all the way up so I could make it home. He also helped me get a replacement alternator and belt.

Amber was so wonderful helping me with my car battery issue today, it is so nice to interact with another female who knows how to work on cars, I will definitely be back to this AutoZone

Replaced a trunk light and they only charged for the light. Great service and friendly worker.

Nelson, the store manager provided service beyond Expectations…Thank You Sir!!!!

Excellent service got in got out fast. Highly recommended this place

Good selection, have always had what I needed - and the staff is willing to come around the counter to help you find it!