John's Complete Auto Service

After searching for a fair price for the rear brakes of an SUV, I finally found John's Complete Auto Service. I called there, spoke to Mark, who was incredibly kind, and told me to bring it in that day. When I arrived, he gave me a ballpark estimate of what it would cost to replace all the brakes (front and back). Mark called me in the afternoon and said only the rear brakes needed to be fixed and would have it ready for me to pickup a few hours. When I arrived he pointed out some other issues that we may want to look at getting fixed. There was no pressure or guilt to do the recommended repairs they found, but rather someone just looking out. I will definitely be back here with any repair needs I have in the future.

Friendly, great bench side manner, confirmed my issues, solved my issues, paid a fair price, fixed 2 extra items at no charge. (Win!) I couldn’t be happier. Recommended if you don’t know who to trust.

Mark and his team are awesome.

Very honest and will not do work without discussing your options.

Highly recommend.

11/10 would recommend their service for any car maintenance or repairs. These guys do great work and their prices are super fair!

Moved to Wauconda three years ago and hadn't needed a mechanic in that time. Needed a radiator replacement recently and brought my car to John's and Mark and company fixed the problem at a very reasonable rate and in a very timely manner. They even will arrange a loaner if you can schedule it. I highly recommend John's Complete Auto if you want quality service, affordable pricing and great communication. They'll get all my business moving forward. And I just bought a second vehicle!

This is the best and most honest shop in the area. I've trusted them with all of my vehicles for years and have never been disappointed.
I had a 2011 Dodge Durango that the rear heat would not work. Antioch Dodge had my car for over a month, even claimed that they had a technician fly in from Chrysler, could not fix it. John's had it fixed in a day. They have saved me time and money.

Excellent service, new to area and relied on the online recommendations. They resolved my issue quickly. Will definitely make John’s my primary auto service.

Every time we bring our vehicles here, we have a great experience. It’s rare to find a mechanic that is so honest and accommodating. We highly recommend John’s!!

Great honest mechanic! Very affordable, my car is always ready faster than I expect, and they never try to upsell me things I don’t need. A couple years ago they replaced my cracked drive shaft and worked directly with my insurance adjuster so all I had to do was drop my car off, pay the bill, and wait for Progressive to reimburse me for everything minus the deductible. I’ve been a fan of John’s ever since!

This shop consists of honest, efficient and straight-shooting mechanics who do great work at a reasonable cost. Their parking lot is always overflowing with vehicles so that’s an obvious testament to their popularity. Specifically, I want to share here that the tailpipe from my muffler fell off and I pulled into the nearest mechanic I could find. They told me I needed a brand new muffler installed. I’ve had a lot of good work done at John’s so next I took my car there. The mechanic inspected my muffler and said I don’t need a whole new muffler, that the exhaust system will run just fine without a tailpipe. And he didn’t charge me a dime for putting the car up on the lift and inspecting it. Also, this was not the first time John’s has not charged me for their time and expertise. I will continue to be a loyal customer here and highly recommend John’s.

Dropped daughter’s car here for brakes and oil change. First class service, great result, and EXCELLENT communication when they struck unexpected issues. They did everything they could to get the car back to us when we needed it. Thanks!

The guys up there Juan and Mark were very good and fair thank you

Mark and his crew are incredible. I've had repairs and simple oil changes done on my cars, my kids cars and even my mother's car. I can't imagine going anyplace else.
They are honest, thorough and timely. They are always willing to help, even you just need a little in your air tire. I highly recommend John's Complete Auto Service for your vehicle needs.

Great friendly service. Right to the point, what is wrong and what is needed to repair. They were very accommodating. Thank you

So great to find an honest and fast repair shop. The mechanic was clear on when the work could be done, what they’d do, & how long & cost. Their prices are extremely fair & they were super fast. Very happy.

Mark did a great job getting to know the details of my car's problems, and then clearly communicating a plan to address them. There were opportunities for him to upsell me on services I didn't need, but he was honest and stuck to the appropriate scope of work. For me, craftsmanship and honesty are the most important qualities of a good mechanic and Mark ticks both boxes. The pricing was reasonable and he even called two days later to follow up and make sure my car was performing as expected. This is definitely a shop worth trying if you're looking for a new mechanic.

The only place I will bring my cars for service. John’s is honest and priced fair. They always try and save you money where they can. Thanks guys!

This place's professionalism is still the best and yet they make you feel like you are part of their family. The owner is one of the best I have seen in the auto repair business. I am completely happy with John's Complete Auto Service being my only repair service company for any vehicle. The prices ✔honesty ✔quality ✔are all outstanding. I will definitely HIGHLY recommend them to anyone that I know.
Thank you JCAS.

Never had a problem there. Very trustworthy

Honest..thought I needed brakes..but don't yet they said