Millen Autobody

I am currently an SBO in the automotive repair industry, working closely with Queen City auto body for some time (they are Crash Champions now.) I saw a lot of high quality work leave that shop, and I know what a good paint job/ legit body work looks like. Just picked up my lowly (but clean) '02 Honda, and they did AMAZING! Very hard to match old silver paint, but they did a really nice job. No fisheyes, no orange peel. It is obvious they have good talent there AND they care about doing good work.

I had an amazing experience at this repair shop! The staff was exceptionally kind, helpful, and thorough. They answered all my questions, kept me updated on the progress, and even assisted with the insurance company. My car was completely fixed and cleaned upon return. I highly recommend this place, and if I ever need car repairs again, I'll definitely be going back.

Overall, the service at this repair shop was top-notch. The staff's professionalism and dedication to their work made the entire process smooth and stress-free. I couldn't be happier with the results, and I confidently recommend them to anyone in need of car repairs.

Update: Came here a second time! Once again, all the staff are incredibly kind and efficient. They did a great job in helping and keeping me updated all along the way.

Really great to have a an auto body shop you can trust!

"I recently had my car's rear panel and bumper repaired by Millen Autobody and I must say that I am thoroughly impressed with their service, attention to detail, and fair pricing. Greg and the team at Millen Autobody went above and beyond to ensure that my car was repaired to its original condition, and the result was simply amazing. Not only did they fix the damage perfectly, but they also took the time to ensure that the car was clean and polished, making it look like new again. The staff were professional, friendly, and knowledgeable, and they kept me informed throughout the entire repair process. Overall, I highly recommend Millen Autobody to anyone who needs quality auto body repairs at a fair price. They are simply the best in the business, and I couldn't be happier with their service."

Had some long overdue work done on my car. The car came back looking better than I expected. Very reliable. Work was done in a shorter timespan than they quoted, so that's also a plus. Initial repair quote was very close to the final total.

I appreciated the lack of BS. Greg got right to the point regarding the repairs that were required for my car. Very easy to work with.

Expect a few weeks lead time for initial estimate, another few weeks for car drop off, and then another few weeks for the actual repairs. That's typical for body shops in the area.

I was involved in a collision and got my car repaired at Millen. Greg is really amazing and makes the whole experience from inspection to final delivery very pleasant. He helped me understand the work needed, arranged a rental and was communicating with clarity on all aspects from repairs, pick up and delivery date . Car was not only repaired to my satisfaction but was also returned very clean and in a professional manner. People like Greg have potential to earn customers and referrals for life - thanks for making the stressful time go past like a breeze.

Great experience! Greg was outstanding! Refreshing to know there are still companies out there that genuinely care about the customer experience! From the initial phone call, to the finish, Millen Autobody was outstanding!

I quoted about replacing a new headlight module for my car because the old one contained some moisture. Greg was a very nice gentleman and never said any aggressive languages to me during the estimation. After some nice conversations with him, their pricing ended up to be very fair, especially considering some other nearby shops that seemed to just want to rob my money.

Particularly, to help me save money, they provided some used headlight module and also allowed me to buy the module on my own while maintained their labor cost. So I made the deal with them and now the headlight has been working very well.

Beyond impressed. After getting T-boned, I had originally taken my car to Bel Kirk who ended up butchering it, being rude, and then denying any accountability for the abysmal work they did. In the end, the insurance company agreed my car was not actually fixed, and was kind enough to let me start over at a new shop. Then I came to Millen!!! They definitely changed my perception of auto body shops. They quickly found additional problems from the accident that the other shop (and myself) had not noticed. They then took the time to truly diagnose why the pieces on my car were not fitting properly after the first repair, then they repaired the hidden damage caused in accident (not just the visible surface damage!!) They took the time to do it right, even though it was an insurance claim and that means more pressure on the body shop. In the end, they actually FIXED my car and I am so grateful. They had great communication through the whole process and they are honest and easy to talk to. The owner is charming and has old pictures of cars he's owned or worked on - you can feel the pride. This is a great family business and it was so clear to me they are honest and genuine in their work. I am simply grateful.

I am super picky. I used their services twice for body repair ( two different cars) Both times they exceeded my expectations. Color matching, replacement part installation, seams between parts all professionally done. They even detailed the car. Car looked like new.
I have been recommending them to all my neighbors and friends.

Awesome and timely service. No delays, no frustration. I know this may sound like an AD, but I'm just a usual customer, who found his favorite car shop.

I've originally took my car to Millen Autobody to fix the damaged doors, one of which needed to be replaced. Their friendly crew helped me out with a free estimate and answered all my questions. When I decided to drop the car in the shop, they called the rental company to pick me up from there.
Fast forward two weeks (exactly as much time as they told me the job will take them), I've picked up my car in perfect condition. It looked like new, and I couldn't even find any spot which differed from its original state.

One week update:
After taking my car from the shop and driving it for about a week, I started hearing some noise from the roof. I called the shop and described them what's happening. I was pleased to again be treated with respect. They scheduled an appointment so they can understand where from the noise is coming. I took the car to the shop in a month and within 45 seconds of driving the person was able to identify the noise. They took the car to the garage and I had it back in about 40 minutes. No any noises or. Concerns since then.

If you are looking for a place to get your car repaired, you won't regret using this shop. This is the best one around here.

My car was badly damaged in an accident and Scott and Greg at Millen Autobody went to bat for me to make sure my car was properly assessed by the insurance company who was undervaluing the repair costs. Ultimately, Millen determined the damage was too extensive to repair and convinced my insurance company that my car should be deemed a "structural total loss" and not safe to drive. I appreciate that Millen made that assessment instead of trying to repair it when repairing would probably have been better financially for the shop. I would absolutely trust them again!

Let me tell you about this body shop... this place is hands down the best body shop around! Greg and the rest of the crew there are fantastic people. They definitely know exactly what they are talking about. Dropped my car off on a Wednesday to get the passenger door replaced along w/paint, etc. and they tried their best to get it back to me two days later but stated that Ford held up on the door. But just the fact that they even tried to get it back to me so soon is great. Please check this place out! You will not regret it.

Hello all. I wanted to share my great experience with everyone. I took my car to Millen Auto Body for repairs on Monday , June 6th to get a fender bender fixed. I have an older car with beige colored paint that has faded a bit over the years, The work that they did was perfect in my eyes and I could not even tell where the new paint and old paint tied in. The match was perfect!!
Their customer service was as awesome as the repairs were and the car was completed within 10 days! Granted, it was minor damages but it still was done it a timely and perfect mannor. Millen is a family owned business and they all have great attitudes and thrive on good customer service which is very hard to come by these days. That said, I give Millen 5 stars, hands down, and highly recommend them to anyone.
Thanks Millen for an all around outstanding job!!

P.May

Took my car here after doing some unintentional off-roading that tore up the undercarriage of my car a bit.

I dropped by and they were able to give me an estimate within a few minutes. The estimated price was competitive, they did a great job fixing the car, and the total price for the repair was exactly the same as the estimated cost. Gotta love no surprises when it comes to repair shops.

You done good, Millen Autobody. You done good.

This is the only place I'll trust my car with. And here's why - when you're at an autobody shop, you're already upset about whatever happened to your vehicle, and nervous about the costs. The last thing you want is being treated poorly, or your vehicle not fixed right or getting overcharged. First off, their customer service is unparalleled. Greg, Brittany and Nick are phenomenal! They take care of you. They remember you, your dog, your kids... you get it. There's no judgement. They get quotes to you quickly, work with the insurance company to make everything seamless. Once they have the parts, they call and pencil you into their calendar. Usually takes about a week or two depending on what parts they need to procure. They call again and re-confirm your appointment a few days before. They arrange for the rental car to come pick up at their store. A few days later, the vehicle is a good as new. Seriously, even better than it had been before. The whole side of my car had been brought back to new condition and folks wouldn't believe me when I told them I had been in a wreck! They deliver on their promise. They even detailed my absolutely messy car!! Both inside and outside!! Who does that these days??!! I love their work and professionalism. These are my go-to people! Thank you Greg, Nick and Brittany!

Im not sure where this shop has been all my life but I’m never going anywhere else. The people who run this shop are just fantastic. My car, that seems to be cursed, has made its way to Millen auto body 3 times in the last month. Every time I walk away feeling so much better then when I arrived. Greg and Jason were so helpful and explained everything to me so I wasn’t surprised when I saw the costs.

All I had to do was show up and in a blink of an eye it was fixed. Well-maybe a week or so, but I swear- don’t go anywhere else!

I should add they worked great with insurance as well!

Over the years Millen Autobody has seen every one of my cars, and I love their service. I initially brought my 2000 Honda Civic to them with two dented in front fenders after a comedy of errors caused my car to slip around in the snow. They worked directly with my insurance company and fixed her right up. Then I was in again, same car, this time with damage from hitting a deer on I-405 at about 70 miles an hour... Again, fixed it right up, no problems, worked with my insurance company directly. Then in June 2015, I brought them my virtually new 2014 Kia Forte that was all smashed up in the front, and Millen was prompt and patient when it came to waiting on the other drivers insurance to get their ducks in a row. Unfortunately, that car was a total loss, but they still took good care of me and made sure I had access to the car to empty my belongings before the salvage people came. Most recently, just two weeks ago, my replacement Forte (a Koup this time) was rear-ended at ~35 mph, and was thrown into the truck in front, causing extensive damage on both the front and back end. After two weeks, Millen is still waiting patiently for the insurance company to make their final determinations (totaled again..), but they have not threatened any storage fees at all, and seem happy to hold onto my car for as long as it takes. One thing to note about this - when a cars gets deemed a total loss, the body shop doesn't get a dime. This means that they do all the work of putting together an estimate, storing and caring for the car, only to get nada out of the insurance company. Even so, they are still super friendly and have repeatedly made me feel like family. I highly recommend this shop, not only for their fantastic customer service, but their high quality repair work and attention to detail.

Best experience. They deal with the insurance very well. Their guarentee is top notch. I had a rear end and they fixed the dent. Three months later, the trunk door would not open. Brittany worked with State Farm tirelessly and submitted claims . She got the approvals and also made an appointment with me to fix it up. This is beyond FIRST class service 👌👏

I first started going to Millen 10 years ago. They were referred to me as one of the very best BMW shops in Seattle. I had a great experience with Neil and his team.

Unfortunately, I've had reasons for more auto body work over the years. There was never any doubt to come back to Neil and his team, even when we moved much further away.

On our recent experiences, they did a masterful job of blending some rare glossy color with the rest of the car color to ensure a perfect match. Their workmanship is second to no one.

As an Allstate client, Millen is a preferred vendor and makes the experience seamless.

I would highly recommend taking your car, SUV or truck to Millen.

I would imagine (and hope) an auto body shop doesn't have regulars due to the nature of the work. However, I saw Greg treat everyone like an old friend including myself, a first time customer. I thought getting rear ended would be a total pain to take care of, but no! Thank you, Greg!