Ideal Automotive

I appreciate the fact they honor the appointment time. At most places, you drop off the vehicle at the appointment time, but they won't work on it right away. At Ideal, I dropped my car off for a brake job and an oil change and it was done in an hour and a half. I would recommend.

I found this shop through their add in my mailbox. I was hesitant to try a new place, however after reading their excellent reviews I figured I had nothing to lose. They have been nothing but friendly, informative, and nice. Two of my own boys work in the automotive industry and have always warned me about places pushing for extra sales or add ons for extra work. Ideal automotive always tells me what maintenance should be done and if they find anything, but they never pressure me to have them do it. I will keep coming back to them because of their customer service! A job well done!

I was panicking! My car was making a terrible rattling noise underneath anf my sister has been rushed into hospital so I needed the car. I was also afraid to drive it. I phoned Jason at Ideal. He told me to drop off my car next morning and he would have a look and get back to me in the afternoon. Well, I dropped the car off and he phoned within the hour saying my car was fixed! I could have cried with relief. Apparently, the last place to service my car, the dealership, had not tightened the lug nuts on the front left tire. That could have been really serious! I am so grateful for their help and they will be servicing my car in future!

Amazing customer service! Everyone was so friendly and helpful. I would highly recommend Ideal Automotive to anyone seeking reliable and trustworthy auto repair. If I could give 10 stars, I definitely would.

Very professional and courteous staff! Came here for an oil change and appointment was on time, fast, and professional. I will be coming here regularly!

Excellent customer service. Capable and confident technicians. I’ve been taking my vehicles here for years, and it is so nice to have a trustworthy and honest mechanic!

Very efficient, professional and friendly. I had a full synthetic oil / filter change done and the price was right. Give these fellas a try. "I'll be back" 😎

Very trustworthy people that work here. Great experience, good work & fair pricing!

Always great service at Ideal. It’s the only shop I take our vehicles to. Best prices, great customer service, and the technicians always warmly provide advice for best next steps.

I always dread brining my cars into get looked at, its always something right?

Recently they had a promotion going on to inspect the vehicles. We took both our vehicles in. Both our vehicles are old and need work but let me tell you this company didn't try to sell me on nothing I didn't need!!

They let me know what was safe and what should take priority. Also the way they send you the inspection form online is slick and very helpful.

I plan on getting my repairs done through them when I can get my coins together! I will be recommending their service from here out! Its so nice when you find places with good costumer service!!!

These mfers are on point with their repairs and timing. Fixed my van in one day.
Would recommend anyone in need of brakes to go there. 10/10

I Love Ideal Auto! Friendly, efficient, on time, and great affordable prices. I highly recommend them!

Went in for oil change and asked them to look at something else. Was expecting to be charged, but they said it only took two mins and didn’t want to nickel and dime us. We will definitely be returning!

It was very timely and they explained everything. I am very satisfied and look forward to my next services needed.

They had compassion on my situation, took me in right away and fixed my brakes within a few hours at a reasonable price

Best customer service of any establishment I’ve interacted with in the Twin Cities. Truly feel like family, they go above and beyond

Excellent service and very informative. Fast, friendly, and respectful. Complete diagnostic, brakes, light tune-up, oil change, filter(s). All done in less then 24 hours (amazing). I recommend Ideal Automotive without reservation.

Went to them a few months ago when winter began to fix my AC and honestly I’m so happy I did! They did a phenomenal job even offered me a discount for being a new customer. I’ve found my permanent car repair spot. Will definitely recommend and most definitely be returning if any problems arise. Thank you for your services!

Josh was so very nice to give me a ride home and pick me up the next morning to pick up my car.Thank you so very much!! Also my car drives so much better. Thank you all so very much

Wow, I received the greatest customer service - Mike was super helpful and professional. I had a lot of problems with my car (it was stalling on the road / was pretty noisy, etc.) so I called last minute and they were able to get me in the same day! My car needed a lot of maintenance work done and they worked hard to so I could pick it up the next day. My car now drives like a brand new car! I’m so happy and thankful that I found this shop, I will continue to come here for future services and recommend to others! 🙂