Gretna Plumbing & Drain Services

Gretna Plumbing and Drain did a great job installing my tankless hot water heater, they took the old away and cleaned up when the job was done. Would Hi recommend And will use them again for plumbing needs in the future.

John and Darrell were very easy to work with. They installed a two way clean out for us at an affordable price. We had an emergency and they were prompt, responsive, and urgent to resolve our issue. I would recommend them to my family, friends, and others who need their expertise and professional services.

We had a pipe burst and flood our basement during this recent cold weather surge. I called Gretna Plumbing immediately and they had a technician out to my house within 2 hours! Derek was amazing and provided lots of information for mitigation. I had several questions after the fact and he texted me back right away with helpful tips. John also called to follow up after our service and the gals in the office were very responsive. We have used them in the past for other issues and they are prompt and provide excellent service. We have also become Dragon club members for the discount it provides. I would recommend Gretna Plumbing any day of the week!

We have used Gretna Plumbing and Drain for previous work (toilet installs, water softener, etc) and had great service. We had a plumbing issue on Christmas Eve. Derek responded within an hour from our call and had the issue fixed quickly. He explained everything that he was going to do and stayed around to make sure that the issue was resolved. We'd definitely recommend Derek and Gretna Plumbing and Drain for any plumbing needs and will use them in the future.

Derek showed up early, explained what he was going to do. Started working and in just over an hour and a half completed the install. He explained what he did and showed me all the necessary functions of the new hot water heater and answered all my questions. Derek and his crew were very polite. Very happy with the service and install. Would recommend Gretna Plumbing and Drain!!

Gretna Plumbing has been our preferred plumbing provider for several years. Whether it's handling new construction projects, remodels, replacements, or anything in between they’ve consistently exceeded our expectations. They’ve always provided an honest assessment and their services have been at a fair price. They really do stand out among the limited contractors I feel comfortable relying on to work on my home.

They did great! The guy answering the phone when his assistant was gone was very helpful. He squeezed me in because my kitchen sink was plugged and hence my kitchen inoperable. He sent Brady out. Brady was very honest and thorough. He admitted, like the guy on the phone, that they have never seen a situation like mine but have heard of it. Brady fixed it immediately and then performed many tests to ensure water was flowing from not only from my sink but my wash machine and main bathroom. He also explained how the water flowed to/from my sink/washing machine to my septic. To top it off he put a warranty on his work. Good to do business with Gretna Plumbing and Drain in Gretna!

Derek & Darren were efficient, professional, capable, and kind. Gretna Plumbing will be the first called for any future plumbing needs - and these two will by name requested. My standards are high and they were met.

Daren was timely and professional.
I felt lucky Gretna Plumbing sent a tech the same afternoon of my call because an old toilet seal was letting sewer gas deep into my home. The new toilet job was completed inside of 2 hours. Very pleased and will use them again.

We noticed water dripping through the ceiling late Friday evening. We have a fairly new house (4 yrs old) so a leak in the ceiling was unexpected, to say the least. I called GP&DS and was immediately connected with a very helpful person who took the basic information and promised to pass it on to the emergency crew. I got a timely call back from John (the owner) who confirmed my decision to shut off the water and told me they would have someone there the next morning (Saturday) between 9-11am. He couldn't have been any nicer or more helpful.

The technician (Chandler) was at our home at 9AM on the dot. He immediately went to work trying to identify the source of the water leak, but it wasn't immediately obvious. He tried a number of tests, but nothing showed up. He offered me the option of cutting a hole in the wallboard (ceiling) to see if we could track it down from below. I happily agreed. Chandler was very good about making sure I knew that this was a step they don't take unnecessarily, and that I could just opt to watch the situation for a few days to see what developed. I'm an engineer, so I don't like the idea of "mystery water", and I told him I would be more comfortable looking and ruling out everything we could see. He went right to work and cut a modest access hole, but unfortunately we could not see any water of any kind anywhere. I settled up with him and I could not have been happier with Chandler, John and Gretna Plumbing & Drain.

I would wholeheartedly recommend them to anyone with any kind of plumbing need.

Chandler also kindly offered me a suite of maintenance plans that they have for water heater and plumbing maintenance. I signed up for one this AM. After owning several houses and even more water heaters, I can testify that having an annual flush will absolutely extend the life of the appliance.

[Follow-up note: I have been watching the area for 3 days and there is not a drop of water to be found anywhere, and no visible leaks. I guess I will have to add "mystery water" to my plumbing vocabulary :) ]

UPDATE 10/2023: We FINALLY discovered that if the water is not turned COMPLETELY off, the dribble runs back onto the faucet, and then down through the hole in the counter. It steadily drips until/unless the tap is turned off. It took us a long time to find this, but I don't believe there was any way for Gretna Plumbing to have figured this out. We're still very happy :)

Darin and Derek came out to service a blockage over the holidays. Greeted me with smiles and kept a smile throughout the process of working on a toilet clog. They were on time, knowledgeable, helpful, and great men. It was evident right away they were men of greater character.

We had Gretna Plumbing do our basement bathroom, and they did a great job! They showed up when they said they would and got our project done on schedule. They make sure you are on the same page before any work is done so you know exactly how the job will go and the time frame it will be done in. I really appreciate how they operate! Thanks for doing great work!

All work and pricing was explained in detail, before work was started. The work was performed with a high level of excellence. Derek provided great customer service. Would definitely recommend them to anyone.

Gretna Plumbing has proven time and time again that they are the best plumbing company around. When other companies recommended full replacement of products, Gretna Plumbing has come in to fix the job, saving us thousands! If you want honest, trustworthy and reliable workers, this is the place. We absolutely wouldn’t look anywhere else and we recommend them to everyone we know.

Brady was great. Professional, knowledgeable and friendly. Not only did he resolve the immediate problem, but it's important to him, and especially to me, that he identifies the source of the issue and resolves that for a permanent fix.

Brady was great in helping resolve my water heater issue. He was helpful and explained how he resolved this issue. I recommend Gretna Plumbing and Drain Service.

Derek came on Christmas Eve and saved the day!! Got a new sump pump. Derek was very friendly. Highly recommend Gretna Plumbing and ask for Derek.

The best! Easy to work with. Arrived when they said they would be here. Helpful. Answered our questions and efficiently solved our hot water heater and water softener issues. Highly recommend!

While the price of the disposal was higher than buying myself at a big box store, the service tech got it installed in no time. And we are covered for needed repairs if we have a problem.

Darrin from Gretna Plumbing and Drain was fantastic. He arrived promptly at the requested time and was friendly and professional.i highly recommend Darrin and Gretna Plumbing for your plumbing needs.