Penfield Dental Care

This was my first visit to Penfield Dental as a new patient. Having moved away from my longtime family dentist, I was very nervous to try a new office. The receptionist was so kind when I called to book the initial appointment, and she was all smiles when I finally came in person. The new patient exam is hands-down the most thorough dental exam I’ve ever experienced. Davis was my hygienist, and she is exceptional at what she does. Her passion for her work was palpable throughout the entire exam. Davis was extremely proficient with all of the technology used, and she explained every step she was taking. I felt very comfortable, and by the time I left, they had my full trust. Dr. Hashemi was very nice, and it seems like she’s fostered a fun and friendly environment for the hygienists. They were all kind to each other and willing to help each other out, which was really cool to see. I daresay, I am looking forward to my next cleaning in six months. Keep up the good work, guys!

Dr. Hashemi is a wonderful dentist. She is kind and takes her time with our visits. My entire family now sees her, and all of us feel that we are in the best of hands under her care. The office staff is also friendly here, and it’s easy to schedule appointments.

The staff are very friendly and personable. Dr Hashemi is patient and caring with her patients. The Dr, dental hymenitis and the ladies at the front desk make you feel very comfortable under anxious times, and are so personable. I have ordered my invisalign through Penfield Dental Care and they had such great pricing and honored an old quote I had from 2 years ago! I enjoy working with this office.

A clean office in a convenient location. Staff was welcoming. Hygienist Davis was great, very thorough and efficient. She explained everything to me as we went through the X-rays/cleaning. I will be going back in the future.

Place is looking for a dentist but the hygienist and woman working at the counter were great. Woman performing the cleaning and X-rays explained everything and next steps and what she’s looking for and why.

Dr. Hashemi provided outstanding care for a dental emergency I had while visiting the area. She was kind, professional and I highly recommend her.

Just had a new patient visit. Everyone was warm and very informative. Davis, the dental hygienist is absolutely phenomenal. Dr Hashemi was great. I would definitely recommend!

Dr Hashemi is the nicest.I had a complex procedure on a couple of my teeth with her and I didn’t feel any discomfort. I trust her magical hands

Had my first appointment as a new patient and I couldn't be happier with the experience. Admittedly, I had not kept up with regular dental visits to my old dentist, so I was a bit anxious going in as a new patient behind on my care-- they did a wonderful job keeping me at ease throughout the initial visit. Julie was fantastic at explaining every detail of my check-up/cleaning, and has my teeth looking/feeling the best they have in a while; Dr. Jay also level-set my dental health path going forward during his review. Overall, very happy not only with this appointment, but to have any potential anxiety about future dental visits already gone.

This is my second visit. I had to get 3 teeth out and outwardly I seem calm but inside I'm terrified and scared and full of anxiety. The doctor and staff are so kind, and friendly, and create a relaxing environment, and are as gentle as they can be. I'm going to keep going back because I finally feel like I'm in good hands and no longer terrified of dentist's. They're that good.

Everyone was very pleasant and friendly. The doctor was very nice and helpful. He explained everything to me and I understood what he was saying. I thought they treated me with the utmost respect and VERY kind

Everyone I had contact with was wonderful. Especially Davis, the dental hygienist. The Dr was great also! Very friendly & up front about all procedures & options needed.

I’ve been searching for a new dentist for a while now. I called a few places and only 1 out of 6 had amazing and friendly customer service. Linda was so kind and pleasant over the phone. I miss good customer service these days, it’s almost non existent anymore. Not only was my first call a good experience, Dr. J made me feel completely at ease and pain free during my root canal. He kept checking in with me to make sure I was feeling okay and explained every detail of what he was doing and what I could expect. Dentists have always been a fear of mine and I could not have felt anymore comfortable with Dr. J!! I’m so happy to have a new dentist that I actually look forward to going to. Thank you PDC for a great experience!

Went there yesterday. New job, new insurance had to find a new dentist. Staff was very welcoming as soon as you walk in the door. The hygienist and Doctor were both great as well. Highly recommend this place!

My wife and I have been going to Penfield Dental Care for I think the last 10 or so years. We have been extremely happy with the quality of service and care provided to us over the years. The staff are amazing, incredibly helpful , personable, polite, helpful, informative and they have been so good to work with that we actually look forward to going to the dentist.

Well There's a new staff in town at Penfield Dental Care , and I would have to say so far the transition from Dr. Ciccone and his staff to Dr.J and his staff has been seamless.

In fairness we all get to Keep Linda who was there before the transition and I suspect has a lot to do with the staff being just as wonderful and friendly, and attentive, as always.

I am not an employee of Penfield Dental Care and I cant speak from working experience however as a patient its been my perspective Linda has gone far above and beyond over the years making sure everyone is on the same page, the customers are satisfied and scheduled with visits as well as the staff.

She is one of those people that has a uplifting effect on the office, and you can see it in her interactions both with patients and staff.

The new staff are also wonderful, I'm a bit slow and they are really good about making sure I understand what the next steps are.

So far the only complaint I have, I didn't find Penfield Dental care sooner :) I would have loved these guys/gals in my youth too.

Thank you

And to all the former staff, Dr. C as well. Thank you for the years TOP QUALITY service, and for always making our visits pleasurable .

Lastly, My only allergy is mean people, and I've never had an issue with anyone at Penfield Dental care :)

Hey Guys, If you are searching for a dentist this is it! I had the BEST dental experience from them. When I visited for my broken filling, Dr. Jay was on it right away. They have short waiting time, friendly staff and Dr. Jay does not force any unnecessary treatment. They are not like one of those dentist who want to see how deep your pocket is. They are honest and clear with their treatments. Seriously, if you are in Rochester ,this is THE BEST dentist to go to.

I had a wonderful experience with Nina and Dr. Jay.
I felt supported and cared for. I am so glad that they were recommended to me. I tend to have a lot of anxiety about going to the dentist, and I felt like I was understood and respected.

This was my first time there and I couldn't be any happier with my visit! The staff was outstanding, kind and courteous! Dr. Javed was very personable and knowledgeable.They are definitely my new dentist office and I definitely will recommend them to everyone I know! Thank you for everything and I look forward to my next visit

From the moment I walked in Linda was so nice and personable. Being this was my first time at the dentist in a long time, I was a little nervous to say the least. But Linda made me feel so comfortable.
Then Kristin completed my x-rays and cleaned my teeth. She was really nice too. Easy to talk to and made me feel super calm when I heard about the cavities I needed filling. This was my first time here but I’ll definitely be back to see these great women.

My husband needed an emergency appointment. The office got us in quickly. (Our regular dentist was out of the office). Everyone, including the dentist, were extremely nice and accommodating. Highly recommend this dental office.