The Mercedes-Benz Center at Keeler Motor Car Company

Well I didn’t check the ratings before but wasn’t surprised when I saw the high ratings. The dealership was pleasant with the greetings. I got introduced to Tom Salamida as the sales person. Tom’s style was wonderful no pitches just info and insight. I did end up agreeing to a vehicle. I also met Alexandra, business manager who was again thoughtful in her discussion. One thing of note was that I had asked for a test drive appointment but didn’t get a confirmation. The walk-in experience was good enough in my case.

Now comes the hard part but Look forward to the start of this relationship.

Excellent party sponsored by Mercedes-Benz of Latham. This event has been a staple for at least 10 plus years. The photos are of the last 12 cylinders to be built. Thank you for the invite. To view, you'll need to turn your phone sideways.

I’ve been here many times for commercial service (and have bought a sprinter here).
Bill in the Sprinter service dept is always great to deal with and really cares about the customer!

First time bringing in a passenger vehicle,
Chris Adams and the entire service team were very helpful and accommodating!
I have no hesitation in giving them my highest recommendation. Thank you team for getting my 580 repaired!

My husband and I purchased a car from the Mercedes-Benz Center at Keeler over a year ago and we will be lifetime customers. The car is beautiful but even more impressive is the service department (Chris Adams and his team), the sales department and everyone else - even the woman who booked our service appointment and then rescheduled it for us per my request- have all been incredibly kind, accommodating, supportive and professional. If you’re looking to buy a car or get any work done- you will be in great hands here! Thank you Chris and team!!

I had booked an appointement for our Sprinter-based motorhome before we embark on our one-year trip across the Americas. We had some recalls and maintenance work to be done and many thanks to Keeler for their amazing work done on July 5. There was a lot to be done within a day and they have put on some overtime to complete the alignment so we can continue our journey safely. Staff is very professional and courteous. Difficult these days to get great service but Keeler bat it out of the park!

I would like to share a stellar review of Mercedes Benz in Albany: I live in Western Massachusetts and happened to be in Albany visiting a friend when my car caused some trouble and had to bring it into the dealership. They took me in immediately without an appointment, and solved my problem promptly, efficiently, competently. Special mention to Matt, in Service. My favorite kind of people: people who know what they’re doing.

Dealing with Rod has been phenomenal!! Rod is very responsive and answered every question I had about the vehicle. Rod even gave me his personal cellphone number so we could instantly message each-other, he was very knowledgeable about the car and the previous owners of the vehicle !!The particular vehicle had an accident on the CarFax and Rod tracked down the invoice at the Body Shop to prove it was simply a paint-less dent repair . When purchasing a car I Highly recommend Rod!!

Michael Severino Went above and beyond to help me with my Mercedes. My vehicle was overheating and I was spending tons of cash on rentals to not risk causing damage to my engine. Mike was able to help me with a loaner and pinpoint the cause of my concern! I should have went here first I spent countless hours and dollars at other repair facilities and the problem persisted.. THEY MADE MAGIC HAPPEN!! If you want the job done the right GO TO KEELER!!! It cost a little extra but the work is done the right way and it’s warrantied.. You cant put a price on peace of mind and if your car is important to you its worth having experts do it instead of some Joe Shmoe.. go to Keeler Mercedes and get it done the right way!!!!

I've been buying cars from Keeler for a number of years. There the best!

I had a great experience with the team at Keeler Mercedes and particularly Paul Martell. Paul was courteous, professional, and respectful. I have purchased multiple vehicles with Paul and I’ll be back in the future as the need arises. Thanks Paul for a smooth and painless Sprinter purchase.

Excellent sales experience from start to finish. Communication was above and beyond - would highly recommend the team at Keeler Mercedes.

My entire experience with Paul Martell was outstanding. From purchasing a car 3 years ago to ordering a new one 6 months ago and picking it up this week. Paul walked me through the entire process including building the car. Excellent service. I would recommend Paul to everyone.

I have been doing business with Keeler
Mercedes for a number of years. Needless to say I just leased my 6th Mercedes from Keeler.
I would be remiss if I did not comment on what a great salesman they have in Dominique Cadet. This is the 3rd vehicle that he assisted me in the sale. I found him to be very personable, knowledgeable of the product and above all his honesty. Keeler is very fortunate to have him on their team. I highly recommend Keeler and Dominique Cadet to anyone in the market for a Mercedes.

I
Keeler

Kristina Westervelt in collisions is great, she is professional, will work on your behalf, and she got me paid when an insurance company was giving me a hard time about Mercedes estimate on my car. Two thumbs up and five stars.

We have to take a moment to give a huge shout-out to Bill and his team in the Sprinter Department at Keeler Motor Car Company.
During our trip through New England this weekend, some road debris damaged the underside of our van and my dashboard lit up like a Christmas tree with warning lights.
We were able to finish delivering the last couple of dogs and end our trip in Albany, where we waited until this morning, to try and get it looked at.
We showed up at the dealership at 9am, hoping they would be able to look at it. I was expecting the worst, entailing a multi day stay and multi-$K cost.
I cannot describe how surprised, thrilled and impressed I was when they were able to diagnose the problem within an hour of us getting there, and most importantly……THEY FIXED IT BY noon and also took care of a couple of recall issues and put in a new fuel filter.
To say I’m impressed and grateful would be an understatement.
Everyone there was incredibly kind, friendly and helpful.
Thank you from the bottom of my heart for getting us back on the road so quickly and kindly - AJC RESCUE & TRANSPORT TEAM

I just bought my first car, a 2019 Toyota Rav4 from Dominique Cadet at Keeler, and it was a great experience! I love the car, it was a great deal for the current market, and Dom is hands-down the most knowledgeable, savvy and kindhearted car salesperson I've ever encountered. I joke he is a car whisperer because he has such a great intuitive sense about it. He found a car that fit my needs perfectly and set everything up for me so it was very straightforward. I'm very happy with it. Thank you!

I had a great experience at Keeler! Paul went above and beyond to help me find the perfect GLC! He was extremely patient and spent hours with me allowing me to test drive several different vehicles until I found the one that was perfect! Paul made sure that I got a very fair price on my trade, and that the registration and transfer of insurance was seamless! Thank you, Paul! I’ll be back for that convertible someday!!!

Best car buying experience ever. Just bought my 3rd Mercedes from Keeler. Both sales and service are great to work with. Thank you Paul!

Keeler Motor Car Company is where I got my first Mercedes in 2015 and I have just traded in for a brand new 2023 EV. I can't say enough good things about Keeler, they are professional, customer focused, and very pleasant to deal with. From sales, to finance, to maintenance and management, every one is very accommodating and go out of their way to make you happy. I won't go anywhere else.

It is unusual to see 4.8 star review in any car dealer. But here in this location they truly exceeded my expectations. I brought my car for repair after a collision and people have been amazing. I worked with both Christinas and Alison, they were wonderful. Job itself was done professionally in timely manner and with original parts. Process was hustle free. Everything went smooth. Also, rental service people (John and Ryan) were great and helped me to arrange a rental car. I am overall very happy with the service provided and will happily take my car back for service when needed. 5 star from me. I did not only get my car fixed, but also made friends there. Thanks so much everyone!