HSBC Bank

Fantastic service!! in two words to describe my experience with Ms. Mathur at the HSBC Bellevue Branch. Kriti was friendly, very welcoming and, most of all, she delivered what was expected to make my experience smooth. She answered all of my banking questions being a new member upgrading from Choice to Advance account. I'm indeed a happy camper. Thank you Kriti and HSBC Bellevue for your excellent customer service.

Great service. Joyce (branch manager) was very helpful and resolved all my issues. I will definitely recommend to other people to visit this branch.

Come on people!
Do not use this cliche - (it is a repeated expression or a hackneyed phrase that is used so often that over time it loses its meaning and turns into a trivial one) that someone in the HSB bank or something did not work a long time ago that means that the Bank is bad. It is not true! Come in good mood and try the service again, exploring what they have there, give them a new shot and maybe you won't be disappointing!

I opened a checking account at the Bellevue, Wa branch of HSBC. A young lady named Cecilia assisted me and answered all my questions. Cecilia was very helpful and the most pleasant customer service I have ever encountered... I look forward to any future visits to this HSBC branch... Thank You Cecilia... And Thank You HSBC... Geo...

I'm not sure why this receives so many bad reviews. I've only gotten personal attentive service at this branch. I bank with HSBC across different countries.

I’ve been here twice to withdraw cash and the service provided was both fantastic.

Great experience.
Manager and all personnel were very friendly and provided all info and services I needed.

Great service.

Horrifying experience with this bank. Four weeks not able to access our account and the sweet gentleman in the actual building says the same thing. Customer service never calls back and does not help.

One of the worst branches . The ATM,s at this brach is nonoperational for a week and the branch people including branch manager do not have the basic decency of putting out of order sign at the ATM .

They are so rude here! Every other paycheck my husband gets is a paper check and no other bank will cash HSBC checks without holding them for a few days. Even if we deposit it into our normal account it takes 1-5 days. So every now and again we need the money sooner and HAVE to go in here to cash it. It is always a lengthy horrible experience. They don’t greet you, you have greet them in order to get them to acknowledge that you’re standing there. They act so inconvenienced that they have to do their job. Even standing holding the paper check and 2 forms of photo ID they treat you like a thief and 3rd degree you. Once they finally decide to cash the check they toss your money at you like they are just too disgusted to accidentally touch you. It’s awful! It’s not just one employee either, it’s all of them! Would never step foot in this bank again if I didn’t have to. I suggest you avoid if you can .

This branch is a mess !! It was in total chaos on a Friday afternoon!
I SCHEDULED an appointment with Jason Zang for 1:00, but our meeting didn’t start until 1:40, unacceptable, no matter what excuse he had!

I hope he double check his work at the end of the day. Seem to me something is missing in the paper works he gave me. But I will find out soon enough.

By comparison, I have had much better experience at Chase. Friendly professional service at a TIMELY manner!! Aways!