Entwistle's Garage

I want to give a shout out of thanks for the service we received from James Jordon. I have only great things to say about James as well as his service. To start with, he kept us informed about his anticipated arrival time. Once here he was courteous, professional, informative and effective. Not only did he get us on the road again, he was pleasant and enjoyable to have here. I find it rare to have a service professional that not only gets the job down but does it in such a friendly way. He's a keeper!

I’ve used Entwistle’s garage a few times now and each time i got in the same day and done within an hour or two. Louie who works the front desk is great. Everyone who works there is very friendly and knowledgeable. Pricing is very fair and everything you need is offered at this garage from mechanical, body work, maintenance and towing. I will defiantly be using them in the future.

My youngest had broken down due to an axle issue. The owner of Entwistle's happened to walk by right after they called AAA. Not only did he stop and ask what the issue was but he then called his tow truck (AAA also) and had them come right over, much quicker than the time AAA gave and brought it to his garage. The garage we planned to bring it to had an estimate of 3 days for the repair. Entwistle's had it done be 2pm the next day (it was after 5p when they called AAA) Plus it was about the same cost but right away. Definitely going to change to our new favorite garage. Thanks

My battery died while I was shopping for Thanksgiving. I called for roadside assistance and Jamie showed up within 30 minutes to help. He was able to diagnose the problem, change out the battery, and have me on my way within an hours time. Great service, fair pricing, and made my life a lot easier in a situation that could've been really stressful!

I recently got stuck in the middle of Worcester and had no way to get home, and no key to my car. Rob came with a super quick pickup time, and was very friendly. As well as polite and professional. He did not mind taking me all the way to Lowell and on top of that, he was a real nice guy to boot. Thank you Rob. If it werent for you, i wouldve been stranded and would have had to spend the night in a cold nissan. You truly were a life saver.

Got myself in a bit of a pickle when my engine completely stalled out on the side of the highway a few weeks ago. Lucas and the crew at Entwistle’s did a fantastic job taking care of the situation. Lucas himself even sat down to help me file the insurance claim, as I don’t have much experience with insurance companies/filing claims. Car has been working wonderfully since I got it back, only thing is the tire pressure light that’s still on, but it’s been on for so long that I’m wondering if it’s a brand thing. Still, love supporting local business!

Kent the truck driver that came and changed my tire was very friendly and professional. The next day when I went to pick up my tire, Charlie and his team were very nice and had me out of there in only a few minutes after mounting my tire back on my car and putting the spare tire back where it belongs. Thank you for your help, it was a great experience. Keep up the good work!

I connected with Entwistle’s through AAA when I got stuck with broken motorized brake calipers. Both the tow driver and employees at the shop were so friendly and helpful, and helped coordinate with my out-of-state dad to make sure I understood everything that needed to be repaired. Even though they had to wait for dealer specific parts to come in, my car was still finished quickly, and it was finished on the day they had originally predicted. They helped me identify and take care of some other minor issues with my car, but never made us feel pressured. Would definitely trust and recommend for service!

I had a very thorough, timely repair done on my vehicle. I was also provided with a very affordable rental while car was being serviced. I will most definitely be using Entwhistles’s for any maintenance and repairs I need in the future!

We needed to tow our car from Rutland MA to Rhode Island on a Sunday. They responded quickly through AAA and were at our house within the hour and send pictures of our car delivered. Great service!

Three lug nuts & the threads broke off of my vehicles wheel. Contacted Triple A because I was in need of a tow. Luckily Entwistle's Garage was dispatched to my vehicle to due the tow. Johnny Torres (the tow truck driver) arrived within 30-35 minutes from the time I contacted Triple A. Johnny T was excellent & didn't mind towing my vehicle over 1 hour & 15 minutes away (about 65-70 miles) Was very satisfied with the prompt & professional service. I highly recommend Entwistle's Garage if you ever need a tow.

I have used the towing service twice, and the team was a life saver! This weekend Rick helped us pull out our expedition with great problem solving and service.

Great place to take your car for service of any kind. My entire family has taken our cars here for years. Highly recommend.

I was very impressed . Had interactions with several employees. They were friendly, professional and very accommodating to my situation that day, going out of their way to assist me. They kept me up to date, made sure i understood what needed to be done, and work was completed on schedule. Louie at the front desk was very helpful and informative. The towing/aaa crew Jamie and others also very acommodating, going out of their way to help me. I would recommend and would definitely go back.Great crew there.

Drove home on a Friday, noticed car was loud, saw a puddle under on Monday morning. Got it to Entwistles mid morning Tuesday, had it diagnoses in a hour, I approved the work and had it back by Friday.

Wow!!! This Entwistle's Garage is the real deal. Twice recently I’ve had the pleasure of working with them. Tonight (a Sat night no less), Rick arrived promptly to replace my car battery. Not only did he quickly and efficiently install a heavy duty battery, I learned a few things. Super fast, nice, highly skilled. Cannot recommend enough!

Woke up to my car battery dead and called AAA and they sent someone from Entwistle’s. Jamie was quick and friendly, he got my car started and battery changed in no time. Thank you!

I like their approach to solve the problem. Not replacing parts at first, but check the ‘system’ with wide scope first. I believe that’s the way to find the real problem causes and fix good.

I cannot say enough good things about Cameron at Entwistles Garage!!! I had never traveled to Spencer MA which is 1.5 hours away from home. I ended up with a flat tire and called AAA who couldn’t get anyone to help me until Cameron showed up. He was super quick to respond and very courteous and professional. He truly cares about helping people and he’s passionate about what he does. He drove me to Pawtucket when no one else was available. It’s very hard to find people who are down for providing service for people in need. If you get the opportunity to get serviced by Cameron, trust me, you’re in GREAT hands! 5 stars!!!

They always do a great job and I trust them completely