Modr's Service Center

I've had these guys replace a clutch and a turbo on my car, and I'll continue to use them for any automotive needs. They have great customer service, fast turn around time and offer good prices especially with today's economy. They will also warranty their work.

Daniel just dropped off our car, a trip from West Point into Gloucester. Very professional young man who kept a clean truck and made sure our car was loaded and secured with great care. My wife and I appreciate Modr coming to our rescue.

Literally the best shop within 100 miles! I have never dealt with anyone more helpful and understanding. Due to my error they had to go back twice to tow my vehicle and they did it with a smile! They also repaired my vehicle a few months ago for less than the original estimate when no other shop could even figure out what the problem was. 100% recommend these mechanics !

This place is a relic of the past where you are seen as a real human being and not just a wallet. Words cannot express how genuine and caring this shop is. I have lived in town for over 15 years and had never step foot inside until today and let me tell you, I was blown away. My issue was minor, but pertinent nonetheless, and they genuinely heard me and understood how important it was for my vehicle to be back in my hands as quickly as possible and made it happen. Thank you Joyce and everyone else at Modr's.

I was on vacation with my family they were closed left my vehicle there overnight. I called them first thing in the morning and Joyce the office lady was super nice and got her guys right on it. Fixed the problem and was able to deliver the car to us for we had no other transportation and was still able to stay on schedule with our reservations and vacation. Thank you so much I highly recommend these wonderful people.

Modr's staff is always friendly and helpful. They do all the regular maintenance on my vehicle and have always gotten my vehicle out in a timely manner, not to mention whenever my niece comes in with me Michael takes her for a ride on the golf cart and Joyce gives her chocolate milk and goldfish. Modr's is a great business with even better people!

Absolutely perfect experience. Joyce behind the counter has so much knowledge about automotive repair besides the U-Haul system. Definitely will be back highly recommend.

The team at Modr's was incredibly helpful and friendly. They had me in and out in less than 30 minutes. Wow! I had a check engine light issue half way through a 2 hour drive and they saved me from a major headache. They were kind, welcoming and gladly squeezed me in on a clearly busy day for them. I had my 80 lb, not-always-so-friendly-to-strangers dog with me, who they treated like a regular customer as well! Even sent him off with a free water. : ) I would return. Thanks for the great service!

Absolutely love this place. This place takes care of my vehicles every single time I come here in every way needed. Not only the mechanics are wonderful, the office staff is just as wonderful. I would always highly recommend this place to anyone.

Excellent customer service! I was a walked-in on a Friday afternoon (Good Friday holiday) to see if there was a small chance of getting my company car routine service done. Again I didn’t have an appointment...but I was met with the best customer service! The ladies at the front desk (mother and daughter I believe) were so kind and quickly checked with the young man working in the bay to see if he could do it right away. I could tell he was hoping to go to lunch but agreed to get it done. He was kind and professional...discussed what service I needed, told me it would be done in 30-40 minutes and took my car right into the bay. It was obvious they were busy but still gave VIP service!! I really appreciate the local family treatment I get here! Wonderful people...I highly recommend them!!

I just rented a tow dolly from here. The woman Joyce was so sweet and helpful. I have never experienced such great customer service. She helped me find what I needed to get my car back home and was so compassionate and just a delight. If she isn’t a manager or high up at this place, y’all need to promote her ASAP

Very helpful and friendly. I trust them with all of our family vehicles

Can’t begin to say enough how helpful Joyce and Maddie are.
We ran into an issue with our Uhaul reservation being altered and our truck being given to someone else at another rental center.
Uhaul themselves weren’t any help-the opposite in fact.

Joyce and Maddie went so far above and beyond to find us a truck and fix the nightmare someone else created.

I can’t say enough how kind and compassionate both of them were at such a stressful time.

This place was professional, courteous, clean and the shop was so organized and ran so efficiently. I really enjoyed the waiting room with it’s ambience and home feel. Very welcoming and reasonably priced. Thank you for taking care of my automobile needs and getting me back on the road! I would highly recommend them and I come all the way from Williamsburg to get my car needs met here and will for many years to come! -Nikki

I can't say enough about this business or the wonderful people that own and work here! My first encounter was with the wrecker driver Micheal Adams ..we had an accident in the middle of no where and this fine man drove us to a hotel before dropping off our suv..the next morning we couldn't rent a car to get home..called their office and spoke to Joyce who along with Abby found me a U-Haul truck to drive back to Philly..we had no way to get to pick.it up..so again..this wonderful man Micheal Adams along with his wife drove us into Williamsburg..at least 30 some miles to pick up the truck..if it wasn't for these wonderful people we would still be there.God blessed us by letting us walk away alive from our accident but really blessed us with the people that helped us.Couldnt thank them enough My wife and I want to thank u all from the bottom of our hearts for being there for us.... may God bless all.of you.... you all will be in our prayers and debt forever again we thank you for all that u did..God Bless and have a very Merry Christmas and happy New Year.. God will bless u all..thank you

I'd been coming there for years, so when I got a flat tire, I knew exactly what to do. However, since I couldn't get the spare tire off the lock, I called Modrs to come help. The lady that answered the phone was very sympathetic about my situation, and offered to send people down to see how to get my truck into the shop. A short period of time later, two technicians showed up, and agreed with me, that my tire was toast. And not the good kind with cinnamon, sugar, and warnings from a cardiologist, either. Couldn't inflate it to get it to the shop, and couldn't get the spare tire off either, which made me feel a LOT better about life.

So, after they checked it out, they offered to take the tire in, replace it, and bring it back. I should mention I was only half a mile from the station. I agreed to that, and they popped off the tire. I'm taking a star off the rating for not offering to let me play with the ratchet gun, but adding one in for being professional enough to not offer to let me play with the ratchet gun. While they were removing the tire, we also discovered that we agreed on the best place to get tacos, the Taco La Esperanza food truck.

They came back a short time later, put the tire back on, they followed me to the shop, and I had a very pleasant conversation with the people there while I paid a lot less than I would at other locations. Unfortunately, even though the technicians told me where to find the taco truck, I was not able to get tacos.

Modrs has been keeping me on the road for over a decade with gas, repairs, inspections, and I hope to continue using their services for a very long time. I know my back muscles would prefer me calling them first...

My wife and I have had a couple times when we needed emergency towing serivces. They were so kind and professional...and quick response time!! We also have our routine maintenance done here. Local family business with incredible customer service and quality work!! I've needed them when they were obviously busy, but they go out of their way to help. We really appreciate having a business like this in West Point.

Everyone at Modr’s is knowledgeable and very helpful. Despite me being from out of state (not a regular customer) I was treated like a friend. They went out of their way to fit in fixing up my car while they were clearly quite busy with other clients. I’m super impressed!

I was stranded near West Point, VA and a local person recommended this center for the towing. I called and the truck was there with 15 minutes. The very courteous driver called a motel to check on room availability and delivered me to their door. I spoke with the mechanic several times the next day and he kept me up to date on the repairs (serpentine belt and pullies). The mechanic was courteous, professional and my car was ready to be picked up at the end of the day. I had already researched the problem and repair costs and they were right in line with the estimate. 5 Stars from this woman!!

Joyce, Abby and Michael were amazing and quick to help me with my car. Honest and fairly priced. Thank you for the great service. Found my forever mechanic. Thank you Modr Service Center!