J.F. Whitlow Jr & Sons Inc. Plumbing, Heating & Cooling

I would recommend this company to anyone and everyone! We had to go through home warranty for our hot water heater to get fixed, and the home warranty is one giant jerk around, however Michelle called them over and over again to get our situation rectified and expedited. I am hard to impress but I am IMPRESSED with her drive to continuously contact home warranty to expedite our repair. With two little ones at home, being without hot water was challenging. Our tech, Lee, was great as well and very knowledgeable. High recommend this company, as they were pleasant to work with.

Chris showed up for a home warranty plumbing job and did a great job. He spent over an hour working to clear a clogged drain preventing us from washing clothes. He stuck it out and cleared the clog. Great job Chris.

I wish I could give this company more than 5 stars. They all were amazing from Theresa in the office to the field technicians. Everyone worked as a team and got the job done being professional and going above and beyond to make sure our needs were met and exceeded expectations doing so . Thank you so much JF Whitlow for going above and beyond for us today . Throughout this process with the warranty company dropping the ball Theresa in the office made sure I was aware of every step , she took the time to communicate with me and keep me calm during the error on the warranty department end and I thank her so much for that … This company rocks ..

Great company! I had them come out on two seperate occasions, once for a clogged line and a second time for water heater installation. In both instances they were very helpful and professional getting the job done quickly and answering any questions I had. The pricing was very reasonable for the jobs preformed and I would definitely recommend them to anyone seeking a plumber.

Had leak under house. He located problem and fixed in in a short time. Very reasonable and happy with service. He was very nice.

Very pleased with the responsiveness, professionalism, and service from JF Whitlow. Lee was our technician and he quickly diagnosed the problem, talked me through the solution, and effectively resolved our issue. Would recommend to others with any plumbing needs.

First I would like to thank God the Father, Jesus the Christ, and the Holy Ghost for everything because without them, nothing would work. Next, I would like to write this to say thank you to Mr. Walter from J.F Whitlow, the ladies who work in the office there, and Cinch Home Warranty Customer Service. Mr. Walter leveled the condensing unit, and helped me with the return air cleaning and pest proofing in my house even though it was not part of his regular job description. He also showed me how to take the door off the hinges and put it back on to gain access to the return air. I really appreciate his help. I also would like to give a shout out to Pastor Woolard, Woolard Mechanical, on Newtown Road in Virginia Beach, VA he can fix things that others can't at reasonable prices and he teaches HVAC certification courses and I would like to give a shout out to Edwards Mechanical on Appian Avenue in Virginia Beach.

Sharon was great! I was having an issue with my warranty company and she was on the phone with them just as I was to try to get hot water restored to my home. I would highly recommend them to anyone. From what I have seen, they will go above and beyond to satisfy, even if it's a warranty claim.

Just finished talking with Lee after he masterfully handled
a plumbing issue that I've had such a hard time getting fixed. This was the third plumbing company I had out for this issue. Lee and his team were by far the most courteous, professional, and punctual. I received a call within the hour of them getting the job from the home warranty company, I was given a 7-12 window but was told they were going to be here by 9. At 9, Lee showed up and got to work. Now my issue is solved and Lee was kind enough to make sure I understood the issue and how it was going to be fixed. Can not say enough about these guys. If you have an issue and need it taken care of at a fair price these are your guys!!

I had a great experience with J.F. Whitlow Jr. and Sons for their plumbing service. They were sent to us through our home warranty company (after a failed service call from another company). The ladies who answered the phone were quick, kind and knowledgeable. They had great customer service. The technician they sent out was Lee. He was knowledgeable and thorough and was able to give us full details on the problem we were having with our main line. We are having them back to fix the problem this week! Great service! Thank you all!

Rudd was awesome, and very professional. He came out and assessed the problem with my plumbing right away and went above and beyond to make sure things were running properly! Outstanding service!

Lee took care of everything. They came the same day I called and did a thorough job. I highly recommend them. Thy also give military discount.

I called Whitlow for a broken water line from the meter to the house. The line was very close to a 20 year old maple tree. The moved the line to minimize the damage to the tree. Price was better than I expected and the service exceptional. The workers were very courteous and clean up after the job well. I recommend them for your plumbing work

Ronnie and Lee run a great business on all their services! I had them replace a HVAC system in my home that broke after another contractor put in just 5 years prior when it died because the prior company put in too small of a tonnage unit to come in as the cheapest bid. JF Whitlow quoted and installed the correct size for less than the prior lower tonnage unit. They’ve serviced my other unit that is original and now 31 years old!!! They’ve converted TWO of my fireplaces to gas with no problems and plumbed bathroom remodels in my house. My Mom has used them for 40+years and knows head service Tech Tony as the most considerate home repair tech to ever have worked at her house. 0 problems ever. You guys get an A+ grade!!! Fair prices, solid service and trustworthy folks.

Had a wonderful experience with my technician Bruce he called ahead to let me know he was in route arrived on time diagnosed my heating system reviewed my options for repair and replacement discussed the cost of each option answered all my questions. I decided repair was the best option for me he was able to get the part and make the repair the same day and for a reasonable price, not the cheapest but well worth the additional cost for the prompt courteous service I received. I would highly recommend this company for their heating and air or plumbing services

This company has an amazing team from the office staff to the well trained technicians. Christian, Lee & Justin have each been to my home & have an A+ rating in my book! They were on time, courteous & their work was EXCEPTIONAL!! Not only did they educate me in the process but also took care of little details that most technicians would leave for the homeowner. I HIGHLY RECOMMEND J. F. WHITLOW, JR. & SONS, INC.

When the entire sewer system backed up in the evening, I searched the web for our area and found J F Whitlow Jr. & Sons. I placed a message o the system and was called back promptly. They offered to come right away, but we were able to stay with our daughter and scheduled them for the next day. When they appeared (on schedule), the work was done efficiently and professionally. The system was cleaned and checked thoroughly. The amount charged for the amount of time spent on our problem was excellent for this level of work. I would recommend this firm for any of your plumbing needs in the Tidewater area. (by the way, our last names are the same, but we are not related).

We had a 27 year old water (shocking) that finally gave out and started leaking last week. Our warranty company wouldn’t cover the repair to the water heater so we contacted 2 other plumbers whose prices were RIDICULOUSLY high and they kept telling us that we would have to tear down our walls before they would fix our water heater!!! Finally we contacted JF Whitlow who came out and gave us a very reasonable price and we didn’t have to tear any walls down in to it. The plumber Christian A. was very knowledgeable and worked very hard to get our hot water back. Whenever I need a plumber in the future it will be JF Whitlow I’m calling. If I could give more than 5 stars I would!! A+ company.

J.F. Whitlow is a great company all around, in all departments. They are very professional and they have great rates for quality work. Everyone is very nice and explains everything they're doing to ensure customer satisfaction. I love supporting local, family owned businesses and I will use them for every plumbing or HVAC problem I have from here on out.

Chris & Rudd did a great job, these are two of the hardest workers I have seen went above and beyond did a fantastic job five stars to both of them!!! Did a complete house re-plumbing with hardly any drywall cut outs, again 5 stars!