R.E. Michel Company

Chris promised me a part delivered to my shop next day from Ft Myers. The part was delivered on time as promised.
Thank You to Chris and the entire crew at ReMichel for the excellent service,

Cris and the guys are absolutely hands down the best supply house guys I've dealt with. I know that I'm going to be in and out because they've got the best knowledge of what they sale and have in stock. Dave stays on top of any questions I may have on my account or pricing and always gets back to me when he says he will. Overall I wish this was the only supply house I had to go to. Thanks for all the help over the past couple of years guys, you pulled me out of more than one tight spot.

All the staff at RE Michel go above and beyond to ensure we can continue to make our Customer's happy. Always right on top of questions, quotes & orders. Customer Service is stellar. They always make my job easier and it's appreciated very much.

Chris, Rich, Adam, and Don have excellent customer service.. They will take care of your HVAC needs and are knowledgeable about there products they sell.

Rich is awesome and multitalented and knows what you want and takes care of your really fast. Chris the manager also great at what he does what ever you need he will find it and get it for you as soon as he can and he’s very knowledgeable.

Quick and polite service. Had the air filters and belts all within 5 min of arriving at location. Thanks for quick service.

Rich provides excellent service and is very knowledgeable. Always has a smile and gets me my supplies quickly.

Rich provided us with excellent service. He took and then pulled our order himself. Professional & efficient.

Been going there for five years excellent customer service from the Counter guys to the managers always been treated with respect and honesty highly recommend this store can’t say the same for the others stores .

Chris is wonderful, always get good service from this place, the manager, Mike, is easy to deal with, too.

These guys are the best! Fast friendly and efficient.

There are good places and then there are these guys..above and beyond.

Great ac supply store...

Excellent customer service!!

I just called there at 11:30am on a Saturday as I was desperate to get 2 duct collars for a big job my HVAC company was doing in Holiday and we were short these two materials. I knew they were getting ready to close and relived when I called and someone answered and said they in fact had the 2 parts I needed....Until I needed to pay over the phone so my tech could pick it up. The total was $10 and change. . I spoke with Adam first, then was transferred to Chris who told me he didn't know me or my company and because I didn't have an account with them or hadn't purchased with this branch before they wouldn't be able to let me pay over the phone because I didn't have a card on file and I asked if we could bring the payment in on Monday and Chris said he was running a business wouldn't allow it and then said good luck and that was it. I hung up not believing what just happened.....IT WAS A $10 TRANSACTION...certainly nothing was going to put that location out of business and would have been paid in person on Monday when normal business hours resumed. I would have 100% understood my customers desperation on a Saturday and would have helped out even if it was a first time customer.

WORST CUSTOMER SERVICE EVER..
DO BETTER!!!!!