Kohl's

I had a cart of items, one of which was an expensive pair of pants but the store only had one. I went to check out, but then I was told to go to customer service and they explained to me how to use the app and get the same deal as in store. She offered to show me how the app worked when the line cleared. I ended up finishing the item by the time she came up to me, but I felt very valued as a customer that she followed up on her promise. I wish I remembered her name, but the CS department was great!
When I went to check out the rest of my items from the cart, Me and my partner went through Connie's line and she immediately made my experience even better!! Connie was energetic and engaged in conversations with us which made us feel welcome and appreciated. She ROCKED!!
Only negative was walking from one register to the back of the store to CS and then back to the register just to check stock of an item. The Friendliness of everyone I met along the way made up for this inconvenience. Overall, I walked away with a great experience and an appreciation for the store's staff!!

We visited Kohl’s in the evening on Black Friday last week. The store was remarkably in really good condition considering the crowds that were surely there earlier in the day. I was saddened when Kohl’s stopped carrying my two favorite clothing lines so I don’t visit the store nearly as much as I used to. Still, I do occasionally. I was also surprised to see that the employees were still friendly after what I’m sure was a long day.

My cashier, Connie was extremely helpful to me in checking out. I’m disabled and on oxygen. I bought a small oven and she asked me to drive up to the front door and her and another associate loaded the oven and the bag of other merchandise I had purchased. Very friendly and caring associates! Excellent service!

Great store that actually had enough Staff on the floor to assist and answer questions. It’s hands down the best shopping experience I have had in ages!

This is my third visit to this location but this was my first pick-up order. It was super easy to place my order online and I received an email about where and when to pick-up my order by. The pick up location is in the back right side of the store, by customer service. It is self serve so you don’t need to find an employee.

I had a very good experience at this store buying a new suitcase, with the kind help of Connie. Thanks a lot for making it a pleasant experience!

Newly remodel and good deals. I love bargains. Dani checked me out. She was very friendly and helpful.

Staff and everything about this store is good news
Clean and very inviting
Good deals too

Customer service really is important and Sephora sales person hit it out the park.

The associates were very friendly and knowledgeable of upcoming events and programs. The atmosphere of the store was very pleasant.

I only ever come here to return Amazon returns lol. Just make sure you have all your items and return codes ready to go to make sure everything goes quickly and efficiently

Visiting the Sephora in Kohl’s was an awesome experience. The sales associate, Alayna, was informative, knowledgeable, patient, and extremely polite. This is, now, my new one stop shop location for make up and retail.

Gabe We're very helpful at check out explaining discount programs available. His personality was amazing. I love this Khols Location on franklin boulevard and will definitely retun.

Kohnl’a Gastonia has excellent customer service. Store well stocked.

Sabrina deserves a raise! She was so friendly and pleasant !! Kohls is fortunate to have employees like her!!

Kris was very helpful. She explained the app, savings, and discounts. I'm new to Kohls and the rewards.

Enjoyed my sales associate, Connie. She was very helpful and friendly.

Very happy with latest store visit. Found variety and liked the quality. Everyone is always helpful and pleasant and I do enjoy visiting the store.

Always good deals and staff is friendly and helpful. Coupons are a must ha ha thanks

Great customer service and great prices with my coupons.