First Security Insurance

Derene is incredible! She was helpful, prompt, and was able to requote our current policies to save us a good amount of money. She is an amazing agent and I can't recommend her enough.

Me and my dad have been with FS and Doreen for years! The BEST! Any time we've had to change or get new coverage she is there on the spot 100% of the time. Highly recommend!

I was with another agency for 45 years and it took days sometimes to get an answer to our questions. Since switching to First Security Insurance the service is fantastic. I called Derene and got her voicemail. Within 10 minutes she had called me back and took care of what i needed. She made me feel as if i was her only customer. Very good customer service. Thank You.

I have my auto and home insurance with First Security. Derene Speagle is the best. She always looks for the best rates and doesn't
take shortcuts. She is always courteous and willing to listen to your concerns and questions. My mom and dad used Derene for years and I am planning to continue with her as long as she will have me.

Derene is always very helpful and makes sure to research all she can to make sure you have the best coverage for your needs. She goes above and beyond to help you out!

I have been a customer here for 12 years now and always had a wonderful experience with First Security Insurance. If I ever have any issue or questions, it always get resolved in a timely manner. I just want to state how amazing Doreen Seagle is, she always taken the time with me to make every encounter meaningful. She is kind, polite, and respectful to me and my family members that also is with First Security Insurance. We couldn't have asked for a better representative that show kindness, who cares, and put in 110 percent into her work.

Derene at First Security Insurance has been my agent for more than 27 years. She has always been extremely responsive and has provided excellent policies. I have thoroughly enjoyed working with her throughout the years. I highly recommend this agency!

I have been with First Security for years. My agent, Derene, takes care of me like family. Any time I’ve needed her she has been able to assist and support me without fail. She’s handled all of my prior four apartment insurances. She has had my best interest at heart for all of the vehicles I’ve had insured. Derene was there for me through it all - from a car break-in, moving to new places, giving advice about pet insurance, getting rear ended and more! First Security is immensely fortunate to have such an excellent employee who provides outstanding services.

Derene Speagle has taken care of our auto and home insurance needs for many years. She does an awesome job of finding the best cost effective and best policy for us every year. She is an amazing, caring, personable agent. Highly recommend her.

The customer service at First Security Ins is first rate. Derene is always helpful and knowledgeable . She truly looks out for our best interest. Sometimes dealing with insurance issues can be overwhelming but Derene treats you like family and helps calm any fears . She has been our agent as well as our fathers for many years.

Derene Speagle has been a wonderful help over the last 3 years as my insurance agent. Through getting in my first wreck, to purchasing my first vehicle, even getting my first apartment and helping me with renters insurance. Mrs. Derene has been a delight and easy to reach while always being very personable and caring. If I ever have a question, she's always there to answer in a drop of a hat. I recommend her to everyone as she'll always work with you to find your best fit! Thank you Derene!

Love First Security! I have been a customer with them for years and Derene is always so helpful and attentive with any questions I may ask. She goes above and beyond for her customers. First Security really makes you feel at ease and treats you like family.

I have been working with Derene Speagle for many years and to sum my experiences up in just a few words. OVER AND BEYOND! She always provides excellent service! She is responsive, polite, well versed in her job! Thank you for all of your help Derene! First Security you have a Gem on your hands! Dwain and. Leigh Anne Freedle

Our family has been with First Security for at least 17 years or more. Frankie has always been my contact person. She is knowledgeable and quick to respond and has always taken the time to talk through different scenarios. I highly recommend to anyone!

July 28, 2023

I, Ponetta Hull, received excellent service at First Security Insurance Company, INC in Hickory, NC. Tammy Herman, Personal Lines Agent, assisted me with vital insurance matters. Ms. Herman effectively executed the insurance task with professionalism, knowledgeable skills, and precision. Her pleasant personality and skill enabled me to access the necessary insurance information needed.
Mrs. Herman should be commended for her excellent service for First Security Insurance, and the community at large.
Sincerely,
Ponetta Hull
Customer

Derene with First Security is a delight to work with. She is quick to respond to questions and requests. She is very knowledgeable and provides options to help me decide on the best course of action. If she doesn’t know the answer she is seeks guidance and additional support. I wouldn’t get my insurance anywhere else!

Highly recommend this insurance company. In the past 6 months I bought a new car and had the old car totaled. They helped me with everything along the way. Love Derene. I always ask for her and she makes sure everything is correct and is always lively and extremely helpful! All around a great insurance company.

I have been with 3 different car insurance companies since I got my license. This has been the most pleasant experience I have had with one yet. Dorene makes sure everything goes smoothly, from making my monthly payment to figuring out what I needed to do and what I needed for the wreck I got into a couple of weeks ago. She really goes above and beyond to help me out. I appreciate her so much. I am so thankful to have her as an insurance agent. As long as she works for this company, I will never switch! -Skyla Rockett (a very happy customer)

I just want to say Derene is the best!! I have been knowing Derene for years and she has always came through for me and my family and when it has came to insurance. She always looks out for us and tries to find us the best quote and no matter the time of day she always responds with a pleasant reply and a thank you so much. I don't know what I would do without the rain and I will forever always be at First Security because of her. I always tell my family about First Security and Derene because I just think she is the best and she always seems to find the best quote that you could ever find. She is a great worker I will forever always be grateful for her

First Security is a wonderful company to work with. Sandy has always been so quick to reply, and take care of any of our needs! We love working with the Connor family and know we are in good hands!