Image360 Gastonia

The Team at Image360 in Gastonia is excellent. Incredible service and communication. The product is top notch and pricing is competitive. Susan, the owner, goes above and beyond to exceed expectations. Turn around of order was fast and on point.

Theses guys are awesome. I highly recommend them. When I went to pick up my van there was an issue with the verbiage.partially my fault. WOW!! I said... and Tim said whats wrong? I told him and he said with out taking a breath... WE CAN FIX THAT WITH NO PROBLEM!!!! he asked if I could wait and of course I said yes. 45 mins later it was PERFECT!!!! He took care of it and I was out the door.

Around here sign shop people are a breed of their own. Last year I took my originals of what I had to every sign shop in the city and no one would do it. Image 360 formerly known as Signs Now I knew could do it, but the work would not be that great, and well they would tell you 2 weeks but take 2 months. I finally found one other shop that would do it Franklin Signs & Graphics. That was a huge mistake! They from the start told me it would be 2 months because they were backed up on work. I told them I was okay with that. Fast forward 6+ months and 3 times of them recently lying to me about how they "are working on it" I ended up picking my pieces up and taking them to Image 360. Image 360 took a few more days than the estimate time they told me, but it was only an estimate time ,and I wasn't upset with just a few days. Specially with the quality they gave me. Nearly 100% accurate to the originals. Since they sold out they completely pulled a 360 (pun intended). For as long as the employee that did my project remains employed there I will keep going back.

I own a small business & I had Image 360 wrap both company cars. Not only did they do a great job and were very fairly priced, but they were the ONLY company that even replied to my emails about the job. Great to know that Image 360 takes time for us little companies too. Great job! I highly recommend them.

My son was diagnosed with plagiocephaly and has to wear a DOC band for 8-12weeks. We sent numerous emails to wrap and sign companies to see about getting our sons band wrapped. We thought if he had to wear it we wanted it to look good. Tim was the only one to get back to us. Not only did he say they would wrap it but that they would do it for free. They realize that insurance doesn’t pay for the band and they wanted to help in this way. I was about in tears. Today we had our sons band wrapped. It looks awesome! Tim, the owner is such a great guy. He came out to chat with us for a while. Beth was awesome getting us scheduled. Justin, who actually wrapped it did a great job. While this was a little job for them, it meant a lot to us!! Thank you image360 Gastonia. The Whitworth family is very grateful. God bless you all and your company!!

Image 360 did a great job on RyKar Homes' new truck. Thanks!

Great job!!!! Great people and son definitely knows what he’s doin and can whip up what ur looking for in seconds!!!

Fast friendly service. Best place this side of town. They listen to what you want. Then, they add their talent!

Most awesome service !! Walked in helped right away. 3 hours later , im driving out with the most unique graphics! Thanks guys!

Thank you for wrapping my son cranial headband.
Very kind and professional. Great communication.

Most reliable service and great prices for a sign shop in Gaston County.

Had my yard signs made here and they looked great

Hunter worked quick got my photos the same day. Thanks bro!

Awesome people very nice and respectable

Great

Very poor communication. They were not flexible or understanding, even though I was patient through all of their excuses for slow or no responses (staff member out sick, tech issues, we had to outsource so we don’t know). Even though my client had paid in full and the final files had been submitted, I never got an ETA on when things would be ready. Even if you’re outsourcing something, you can still tell the customer: “It typically takes 3-4 weeks” for custom orders, or something along those lines. We got nothing, except: “We’ll call you when we know.” Well, they rarely called and never seemed to know anything when they did, not even when the in-house signs might be ready. My client wanted to be completely hands off, but even they ended up calling directly to get some answers. To make matters worse, when everything was ready, I still got no call; they were just going to up and go to the site. So the deliverables weren’t produced on time, and they were unwilling to offer us a free or reduced price solution for the inconvenience. They might have competitive prices, but they’ll keep charging you for their poor communication. In my 11 years designing, I’ve never had this experience with a printer. The two stars are for: 1) Beth still kept a professional tone despite our tension; 2) the on-site installer was cordial and professional.