JW Exteriors LLC

We recently had the pleasure of working with JW Exteriors for our roofing needs, and the experience was nothing short of exceptional. From the onset, their responsiveness was commendable, quickly providing us with a reasonable quote. The need for their services became apparent after discovering that our previous roofing company had cut corners by installing a metal roof directly over old shingles, leading to leaks. JW Exteriors addressed this with utmost professionalism.

The owner, JW, was hands-on throughout the project, working alongside his crew of four. Their teamwork was impressive, characterized by politeness and professionalism. Not stopping at just replacing the roof, they went the extra mile by cleaning our gutters and installing gutter guards at a very reasonable additional charge.

Their dedication to quality was further demonstrated when they extended their services to our daughter's home next door, an act of kindness that did not go unnoticed. The cleanup post-completion was thorough, leaving no debris behind.

Our new roof is not only functional but also adds to the aesthetic appeal of our home. We extend our heartfelt gratitude to JW, his crew, and the excellent office management by his wife, Candice. We highly recommend JW Exteriors for anyone in need of roof repair or replacement.

**- John & Patti Praga**

About 8 years ago I had JW put a new roof on my home. Him and his crew did exceptional work in a short amount of time at the lowest cost of 3 other companies. I was so impressed with his worth ethic character price and attention to detail I decided to hire him once again to do vinyl siding new windows and new sliding glass door on my home. Just like before he didn’t disappoint and my 30 year old home looks and functions as a brand new one. Finding someone that goes above and beyond works their butt off and ensures the customer is satisfied is hard to find these days. Call Candice and get an estimate……you won’t be disappointed!

I had a home with a 20 year-old roof and 50+ year-old windows that needed replacement, and JW Exteriors was the only company that quoted me a price within my budget. Their communication, timeliness, and craftsmanship were far beyond my expectations, and I truly enjoyed working with them. The new roof and windows make the home feel like new - I couldn’t be happier with the results!

JW Exteriors does incredible work, I absolutely recommend them to anyone.

JW EXTERIORS LLC is by far the most professional and efficient contractor I’ve worked with. They completed the roofing work on my father’s house within ONE day!! I was not expecting that at all. The onsite crew was respectful and polite. Office staff had GREAT communication . There was no debris left from the work done. Kudos on the clean up! I will be sure to reach out in the future for any other work needed. Thank you !!

Excellent service all around! Highly recommend to anyone looking for roofing, siding, gutters, etc. I was quoted a price to reside my house, make repairs, and change out windows/doors. JW & his wife are an amazing team. They saved me a good amount of money and provided the best customer experience.

I had another company replace my roof before finding JW Exteriors. I only wish I knew about JW before hiring the original company. The other company damaged several sections of gutter and portions of my fascia. JW fixed their damage as well as a few other projects I had around the house. Can’t recommend these guys enough. I didn’t know about them before, but I do now! They’re my “go-to” for exterior repairs and first on the list when anyone asks for a recommendation.

Glad I found this company. Had a really bad experience with another company previously until I found JW roofing. This company is professional, does quality work, efficient and a good value.
I would gladly hire them again on future projects

I would highly recommend JW Exteriors for your roofing needs. John and his crew replaced my roof in 2018, one month before Hurricane Florance hit our area. I did not lose a single shingle during that storm. He was fast and efficient and performed his job with no break on those few hot August days he was at my house. He protected my shrubs, took away the old shingles and made sure no nails were in the yard. He even replaced my wooden dormer windows with energy efficient ones. His price to replace my roof was very affordable too. Highly recommend John and his crew. Definite 5 stars!!!

Professional service from start to finish! Great communication, fantastic work and a fair price. Super happy with our beautiful new roof and gutters! Thank you for making this process painless and easy. Will recommend JW to anyone needing their services.

TL; DR: Great work, done properly, the site was cleaned daily, good communication between owner (J.W.), office manager (Candice) and me. Polite, respectful, courteous and professional. Highly recommend these guys.

Our roof was 23 years old and the original on the house. We took some damage in Hurricane Florence in 2018, but didn't want to deal with a a fly by night, out of state roofing company. In June 2020 we contacted several local companies for estimates. J.W. provided us with estimates for all of the different variables we asked about (metal, shingle, siding, etc.) and was the only company to provide us with links to the manufacturers of the materials he quoted, so we could see for ourselves not only the colors of the products, but all the other specifications. Working with Candice (the office manager) was great. She kept us regularly informed about where our job was on the list and the anticipated start date. We contracted with J.W. to have the roof and the siding on both the house and the shed replaced. Weather plays a big factor in roofing and siding and I wasn't surprised to have our start date pushed back a couple of times, as a result of all the rain we'd be having. However, the day (Sept 16, 2020) finally arrived, and J.W. and his crew promptly arrived at 7 am and started taking shingles off the house. All told, the whole job took 8 days (but there were some rain delays). J.W. fixed the leak in our sunroom when he replaced the shingles (the leak nobody else could figure out how to fix), everyday before he left he would check in with me and see if I had any questions. He answered my questions and ensured that I understood the answer. The entire crew was polite and respectful, and they did a great job of cleaning up the site every day, including running a magnet across the yard to pick up loose nails. The house looks fabulous and I'm beyond thrilled with this company.

We’ve used JW for 3 different projects and they have been flawless each time. From gutter repair and the removal of a chimney, to new gutters on our house and shed, they’ve been EXCEPTIONAL each time. We’re in the process of using them again for another project. I personally wouldn’t trust anyone more than this company, for anything exterior to your house.

The owner and his wife are wonderful. They respond to emails and phone calls in a timely manner. The whole process was easy. The owner comes and looks over the project, his wife sends out the estimate promptly, the contract is sent and when received, scheduled. The crew shows up on time, they are professional and get the job done well. We have used JW Exteriors twice and both times have been very happy. A+++ service.

We suffered some roof damage from hurricane Florence and based on previous reviews, selected JW Exteriors to do the repairs. They had over 30 customers ahead of us. We had numerous opportunities to have the repairs done over the past 8 months but chose to wait it out. Well, the wait has ended and I'm positive that waiting was the right choice. JW and his team were punctual, professional and produced quality results. The team made sure our property was left neat and clean daily and were also very considerate of our dogs and their safety. A special thanks to Candice who stuck with us as we changed our minds on color choice several times. We could not be happier with our roof and continue to receive compliments on how it looks. If you're in the market for a roofer, I highly recommend you give JW Exteriors a call.

Very friendly. JW gave his expertise to help develop a gutter plan in the free estimate. Candice was very responsive and helped to coordinate getting the work done efficiently. All in all, gutters looked good, my bank account still looks okay, put one in the win column. I'd recommend them to anyone in need of gutter work.

JW Exteriors did an excellent job repairing our chimney. The work was well done at a fair price. Good communication with the office regarding scheduling. Friendly and professional. Would definitely recommend.

Great communication before, during and after work. They completed the work much faster than anticipated and were very professional.

Hurricane Florence sure brought out all kinds of shady roofers and after finally able to get to sign with someone local, I thought after many months my roof would be replaced. Customer service was poor and after months of trying to get a guestimate of when it'd be my turn with no response other than I'll get a call when I'm next, decided to look for someone else. Candice not only returned my call immediately, she personally came out to look at roof, listening to my concerns and within two weeks my roof and gutters was completely done. JW and his crew showed up on time each day and were very professional and courteous. Will definitely use them on other future jobs and highly recommend them! Thanks again, you guys were awesome!

We needed a new roof after Hurricane Florence and contacted JW off a recommendation from a neighbor who had no roof damage. Their team was great to work with from the start and our new roof looks wonderful. It took a few months to get the work done because of the high demand from the storm but they kept us updated on the timeline throughout the process and JW got a tarp up for us while we waited. I'd definitely recommend their services to a friend!

JW Exteriors came to my home and did an outstanding job fixing my fascia, some roof damage, and gutter installation. The crew was professional and in and out in a day. I would certainly do business with them in the future and would highly recommend them to anyone.

Thank you JW Exterior for the outstanding roof replacement you did on my home. Candice you were so helpful in the difficult times after Hurricane Florence hit Jacksonville NC. You and your team did everything in your power to get my home back to normal so we could move on with our lives. The work was done with impeccable detail in a timely and most professional manner. I will recommend your services to others, and I would utilize them again in the future. Thank you once again.

Sincerely
Joe M