Chase Bank

We have had a Chase checking  account for a long time  with lines of credit on either a Chase card or a Chase sponsored card.   My wife is the primary user of this account & likes to handle all her financial  transactions on a personal basis.   We were there several days ago to setup a  recurring electronic transfer of funds to  pay on a new automobile.   After signing in around 1000, it was a short wait before we were helped by one of the bank  associates.   He was friendly, helpful, and assisted us thru the process of setting up the new account.  In total,  we were at the bank approximately  thirty minutes.     Since I am totally paperless,  all my accounts  are handled with an App or go on the internet to do my banking business.    It was a good experience to deal  person-to-person with a professional at Chase.

I visited this branch and had a wonderful experience. Carlos helped my partner and I open a joint checking and savings account together. He truly went above and beyond to get us completely taken care of that day so we didn’t have to come back next weekend, even staying late a few minutes after closing. This is the kind of customer see code that has kept me a chase client for so long and is why my partner is switching over to chase as well. Thank you Carlos!

I visited this branch today and had a great experience. April took the time to help me and escalated my concerns. The manager was also very helpful and I totally appreciate it. I felt like I was heard and felt welcomed. Awesome customer service! I recently had a bad experience at another branch, so I had to highlight this great experience.

Great JP Morgan Chase location. Staff always friendly.

Carlos Enriquez is helping me with my business account, today he assisted me by opening a saving account. He was very professional and patient. He goes above and beyond helping my husband and I with the contacts, tips, and details about a house loan.

Without the kindness and compassion from Kevin at the location on the corner of O’Conner and Nacadoches, my family would have became homeless. He helped advise me and saved me out of so many jams. He’s extremely professional and yet he feels like a family member you haven’t seen in a while every time I visit the bank...choosing to go inside vs. using atm.

Angeles did an awesome job helping me today. She worked very hard to make sure everything was done correctly. Thank you for your help

I usually see bad customer service at banks but this particular location always have the most pleasant employees. Ivette assisted me and she helped me out a lot.

My bankers name is Mr. Thomas he is so very helpful and if you have an issue he takes care of it really fast so you can get on with your day.

Very friendly and very knowledgeable. The gentleman that helped me made sure I understood what he was saying and was patient with me. Would recommend to everyone.

Amazon it’s great! 😊

I am happy with ther service
Carlos always been really professional and helpful

The Teller in the drive thru is lightning fast and really handsome.

I have used them for years very reliable and they have alot of locations,and they are very helpful

GOOD STAFF.. YOU CAN GET IN AND OUT WITHOUT WASTING YOUR LIFE AWAY.. LIKE SOME OTHER BANKS...

People who know what they are do, with good service.

Fast service