Ben & Jerry’s

This location delivers the high quality, delicious ice cream you would expect, impeccable and friendly service, as well as being one of the few locations (I've seen over the past 6 years) that still offer the tye dye wristbands! I would give them 10 stars if I could as it was an absolutely wonderful experience visiting here! #peaceloveandicecream

Emily was great! We will be back next time we visit pigeon forge!

Robert was absolutely awesome! Very pleasant and clearly loves what he does. Even friendly with others that came in after us. Highly recommend

Ben & Jerry’s ice cream shop has over a dozen flavors of my favorite ice cream sold at my local grocery store every day.
When I want to treat my self or my two son’s with the best hand scoop ice cream on the planet, I will go to Ben & Jerry’s ice cream shop.
Now that Ben & Jerry’s ice cream has amazing shakes and sundaes, my two son’s can't stop eating this amazing ice cream all the time.

Great customer service!!!! He was so nice and very engaging. It was a WONDERFUL experience!

So happy they had non dairy options! Staff super friendly! Cute ice cream shop!!

Ben and Jerry’s is always great! Frank is such a nice and accommodating guy!!

Nice Staff and atmosphere as well as Ice Cream.

Emily did amazing job! Loved the ice cream!

Being gluten free is a challenge. Emily made sure I was as safe as I could be by guiding me to safe options, getting a new scoop and tub, and advising against topping due to cross contamination. Thank you to Ben & Jerry’s and especially Emily for allowing me to have a treat without the negative reactions. Highly recommend!

Great atmosphere and great ice cream 🍦

Was very delicious and most importantly the staff was super nice and helpful. I needed sugar free options and the employee was very nice and let me try the different options they had and showed me all the nutritional info on all the ice creams he had me try. I ended up getting the sugar free strawberry and it was very good.

I definitely recommend this place over others in the area, flavors are great and the cones were exceptionally better than other ice cream places. The service was amazing as well, our group unfortunately went after they closed due to a time mixup but Jake and Richard were so kind to serve us anyways! Totally recommend this place and I will definitely visit again the next time I’m in Tennessee.

Robert and Jack are such friendly and amazing people! They helped us get ice cream despite it being passed closing time and truly completed our day. I got the chocolate brownie ice cream and it was delicious! Robert and Jack are the best and funniest guys!

Brianna at the Tanger Outlet Ben&Jerry’s was so sweet, and made sure to treat us like family. I love it here. She deserves a raise.

Great ice cream, good staff.

Poor guy that took and made our order, was all by himself; no help. He was awesome, patient, informative, and never stopped moving. If he wasn't taking and making order, he was cleaning, putting up umbrellas, accepting ice cream deliveries. I hope B&J's shows him thier appreciation: $$$$.

Was a great experience! Very nice

The employee was super helpful and friendly.

You gotta love vegan ice cream and excellent customer service! I have to say our server Sam was so kind and accommodating. He was very thoughtful and welcoming.