Shane Ferrell Insurance Agency

Spoke with Kellie Huff, Agent via email. I had done business with the agency before... Kellie went above and beyond via email to explain specifics of some new information I never known before! She gave me valuable advice and insight. I'd highly recommend reaching out for quotes as this agency has saved me both time and money previously. A+ Service.
Thank You.

My wife recently traded in her Tacoma for a Rav4 and Shane's staff switch over the car's policy quickly and printed out the insurance cards. Thanks!

We have 5 vehicles and carry higher limits with a young adult driver and Shane saved us over$400 a month on our auto renewal! His agency insures our home, too. Great, friendly service!

Veronica Goode has been my amazing rep for many years. Her attention to detail, immediacy of response, and overall care and kindness are absolutely exemplary.

Thanks to Veronica, the level of customer service provided by Shane Ferrell is heads and shoulders above ~95% of other companies I've dealt with, and this extends to any industry, not only insurance.

Congrats Veronica, and Shane Ferrell overall, for consistently being top of class.

I cannot say enough good things about my insurance agent! Cari and Shane Ferrell were recommended to me a while back by my friend Ray. Cari definitely goes above and beyond consistently for her policy holders.

I called with a question today and happened to mention that my old apartment was charging me for some renter's insurance violation (in error). Cari didn't have to do this, but she went out of her way to email me my declarations page from that old policy so I could easily forward it to the property manager.

I just cannot say enough good things about the Ferrells! They are insurance superstars! And...Cari is an angel.

If you need insurance and live in the DFW area...call Cari! You will not be disappointed! They have access to all the leading insurance companies and will secure the best policy for you!

It was very easy to get set up, and the agent was very knowledgeable and eager to help me. Your price was a pleasant surprise. I will save a substantial amount. Look forward to switching my home owners in the future.

Great rates and great customer service. Ask for Kellie she saved me over $1000 a year between my home and auto policy. She is very knowledgeable in all of the products they offer I also switched my camper and ATV insurance over to her. I referred friends and family to her and she saved everyone one of them money.

Shane Ferrell Insurance has taken care of our insurance needs for 10 years. Kellie Huff goes above and beyond to get you the best coverage and rates for the best price. Her customer service is exceptional and is always there to help in any way she can. I would highly recommend contacting her if you are in the market for insurance.

I couldn't possibly say enough good things about Shane's Agency! I used to be Shane's Personal Assistant, so I am speaking personally! Shane's Agency and staff will shop the best Independent companies to get you the best insurance rates for all your needs! My policies have been there for 13 years!😊

I was unable to get service from my long time Farmers agent for storm damage. Finally got the issue resolved. We went to Shane Ferrell who was able to get us Better coverage for Less money. Attention to detail & followup made the customer experience worth making the change. Customer Service rep Kellie Hiuff is a pleasure to work with & has the customers needs on the front of the priority list. She and the agency are the reason we will be staying with Shane Farrell.

The staff at Shane Ferrell Insurance Agency are very kind people to work with. When I come into the office they always greet me with a smile. I have had my insurance with them for a couple of years now and they have been nothing but awesome to me.

Shane Ferrell Insurance Agency saved me over $1000 on my home insurance policy and also gave me higher coverage limits and coverage's I didn't have. I would highly recommend them to my friends. Thanks so much for the savings.

Kellie got me a great deal on my home owners insurance, so I switched my auto to them also and saved even more money. Answer all my questions very fast and was very help full.

After having Home/Auto Ins with Farmers for 15 years we realized there had to be better rates out there...Tara helped us achieve much better rates and great customer service. Definitely recommending to friends.

I had concerns of only carrying the minimum liability and Kellie helped me to setup a policy that made me feel that I was adequately covered. Thank you Kellie. I would highly recommend this agency.

Very friendly staff and always helpful when I call. Will always have my business. Ask for Kellie! She saved me bunch of money!

They are very professional insurance company and very knowledgeable Personnel receptionist is way over exceptional at what she does I recommend this insurance company for all your insurance needs

I've always been happy with their service. Would recommend to family and friends. They are always helpful and friendly.

Great Customer service ! Addi did great with explaining the different coverages and comparing competitors rates

Thanks specifically to Gina for outstanding customer service and because of her i will come back and refer my customers to her as well.