Truist

I could’nt be happier with my experience at Truist (ROEBUCK). Their customer service is outstanding. The staff is always friendly and helpful. I highly recommend.

Drive thru is NOT OPEN at 8:30 as listed here online.

Truist is the worst bank ever! Please do not put a cent of your money in this bank. I opened an account online last Wednesday. The following day, I went into a branch to make the initial deposit. The next day, I tried logging into my online banking and I had been locked out. I called customer service and Finally after getting transferred to 20+ people, I reach someone who says my accoutn has been closed due to fraudulent activity. Ridiculous. Now my money is gone and I can’t get it back! Customer service doesn’t even know what’s going on. This “bank” is a joke!!

Sure they won't last long I was told my business account didn't exist but just opened it 7 days ago in person made a deposit and was confused about the process I didn't know if it was over or just starting the child working the drive thru didn't say a word I got my receipt and drove away I will definitely be taking my money out of this account ASAP big scam if you ask me

The banker who assisted me was rude, uncaring, and misleading. She said her name was Shawanna. I am not sure if that is her correct name but she provided a horrible experience.

So bed service this brunch. it’s 3 time visiting but not good response go for Trusville brunch.?

No knows whats going on in the building and act like they do not want to wait on anyone

People there are lazy. Got to be the worst branch BB&T has