Enterprise Rent-A-Car

A truck backed into my car and their insurance payed most of the fees. Enterprise in the Dalles has a very friendly and professional manager and knowledgeable employees. Car was immaculate when I first entered. Good experience!

Made my reservation over the phone, and Larry promptly picked me up. He was very friendly and helpful. When I got to the enterprise location, Jan was wonderful. They had limited inventory of vehicles on the lot, but she was incredibly accommodating.

Super friendly, helpful, flexible. Good rate compared to Portland. Great economy car. Will rent there again if I need it.

10/10 Super happy with my experience here!! Recently my car was totaled and I was referred to enterprise for a rental. From the start, Reed was outstanding with his friendly demeanor and his patience for all my questions . He made the process easier than I imagined it could be after previous experiencesof hassling with other car rental companies (FOX).
My vehicles cleanliness was top notch and had been given a noticeable fresh detail when I picked it up! Larry does a fantastic job with his attention to detail and giving the cars a fresh feel. Thanks again y'all!:)

As a professional traveler, I've rented hundreds of rental cars from dozens of companies over 30+ years, and Enterprise is one of the best! This time was no different in that the vehicles (I needed 2 this time) were as expected or better, late model cars, and without mechanical issue.
Except, even though I needed the vehicles for 1 day, a 24/ hour period, Sunday through Monday, this location is closed over the weekend and therefore charged me for 3 days/ car since they delivered them Friday afternoon to the FBO.
A call to the local business office and request for some relief on the price fell on deaf ears. As a former business owner, I realize the bottom line matters but sometimes exceptions can be made to retain customers.

After my previous review, and the owner reaching out to me, I've changed my rating to 5 stars bc of their willingness to look into my claim. Absolutely do not hesitate to rent from Enterprise in The Dalles, OR!

Add great customer service to great vehicles, prompt service, and great rates!

Thanks Chris R.

Best service I've ever had from a rental car company. Reed, the manager, has been over the top helpful. We were trying to get some last minute cars out to the airport, which proved to be difficult because of the closure of the bridge. He has been going out of his way to take care of myself and my passengers. Reed even gave me his cell and offered to come up on his day off if we needed. I've been traveling for a living for 20 years and often book cars on a weekly basis, and this is probably the best service I've ever had. Highly highly recommend.

Highly recommend this Enterprise in the Dalles Oregon! We had car trouble on a vacation and they brought us our rental to the dealer/shop! I had a little question after we took the rental and emailed them and he called me almost immediately! Had a small issue on our bill and they promptly fixed it! If I remember correctly his name is Kyle! 😀😀😀 Thanks again for helping us get back on the road for our little vacation!

After multiple horrible experiences with other rental agencies, I finally tried Enterprise and will never use any other agency. I've had nothing but great experiences with Enterprise and am happy to provide a review.

This last time, I rented from the Enterprise in The Dalles, Oregon. The customer service agent, Kyle, was amazing. He was professional, courteous, and even gave us a discount because of the faulty phone charger in our rental vehicle.

It is nice to know that there are still businesses that pride themselves on offering a great value and good customer service.

Thank you for always going the extra mile Enterprise.

Got my car reserved on the app, was confirmed over the phone locally, was there, gassed up and ready to go right on time. cars aren't clean outside, but on a windy day in the gorge ,that's an impossible task, save there being an indoor garage. Leave yourself 10-15 minutes for a trip through the car wash if that's an issue. ( Interior was spotless and freshly vacuumed.)

I've rented from Enterprise Rent-A-Car twice and both times I've been impressed with the vehicles, cleanliness, and process. It's a car rental agency with the normal trappings, but I've found the employees to be helpful, gracious and overall to actually care about how my experience was. Also, the new manager is a good natured guy who seems to love what he does. I hope in the future they have a slightly better vehicle selection, but in a small town such as The Dalles, one can't be too picky. I'll happily use this company again when the need arises.

A very helpful agent, and really appreciated the 3-day value and 10% discount for a 3-day rental with unlimited mileage. The vehicle was very nice and clean, and will definitely use Enterprise again with it's wonderful and affordable 3-day unlimited mileage plan. Thank you Enterprise Rent-A-Car.

Jan went above and beyond to make it a painless experience for us when we unexpectedly needed a rental car!

The whole staff at The Dalles Oregon hub are great!!! Took care of interfacing with the insurance company paying for the rental plus the body shop where my car was being repaired. All I can say is outstanding Reed!!!!

I made an one line reservation. When I got there the car was gassed up and very clean. It drove nicely. This is the third or fourth time I've used them here in the gorge and they have always been excellent.

Manager Kyle at The Dalles office is a good man. I wish every place I did business with treated me with such respect and cared so much about keeping customers happy as he does. Five stars.

The one and only car rental company in The Dalles. Nice service and only if this agency was open longer it would be good.

This Enterprise location is by far one of the best that I have ever dealt with. I recommend talking to Kyle because he is willing to accommodate your needs. This location is a small one but if you need to rent a car they are worth going to.

Rented a van for a little over a week. Customer service was excellent and the van was very comfortable for our long road trip. I will definitely rent again.

The manager Kyle was amazin . We had some trouble with getting me in a rental and did everything he could to help m . In conclusion I have my rental and I am very grateful for his time and effort!

Jan was very nice and helpful! She made my day :)