ER Auto Care Upper Arlington

This was my first experience with them. I was very impressed with the courteous and friendly employees. The facility is not like most shops I've been in. Very clean. They let me know when they began looking at my car and quickly texted me a quote. I really liked the format of the quote. They listed the items which I requested along with some suggested things to consider. I was able to request the ones I wanted and returned the text. They completed all work and let me know the car was ready. Overall I had a very positive experience and look forward to working with them in the future.

I had stopped in due to a low inflated tire. No problem, was the response. Decided that day to change to ER Autocare for service. Made an appointment online for an oil change. They got me right in and I was out the door in 30 minutes!! Courteous, fast service. Love it!!

Was very pleased with the service and courtesy of everyone I spoke with. My car was in need of a new battery and that’s what I got. Appreciated not being pushed to get something else repaired I didn’t come in for. They were recommended to me and I would recommend them as well

This is a top quality repair shop. I have had my 2010 Cobalt serviced twice across 2 locations. I've had a great experience each time. Come for the quality work, stay for the quick turnaround time! They even called me a ride so that I could get back to work! Thank you all!

After having it out with a Honda dealership I came back to ER Autocare for one simple reason. They fix it right the first time and if they don't they do whatever is necessary to fix the problem. I'm a happy customer and i know everything was done to my satisfaction. Thanks again ER

Been there a few times to have oil changes done On my vehicles and was very pleased with the service and the courtesy of all the employees there. Awesome experience will always take my vehicles there to be serviced.

ER Auto Care continues to be great. I have used them a lot in the past few years and they just replaced my tires, brake pads, and some other 100K mile maintenance repairs. As always they are fast, effective, and communicate very well to make me sure my car is in the best care.

I requested an inspection to confirm repairs suggested by another auto repair place. Without telling them the suggested repairs they came up with the same diagnosis. They completed this inspection quickly and at no charge with no pressure to do repairs there. The estimate for repairs was on target with the other place. I appreciated their service very much

I came in with an unknown issue and it was identified within 15 minutes. After an estimated timeframe of a day, it was done in two hours. The staff was friendly and helpful. Austin was the gentleman that I worked with and he did a phenomenal job. They even offered a complementary Uber to and from my home while I waited. Blown away by the service.

I recently had my car worked on at the Riverside drive location of ER. I highly recommend ER for anyone needing work on their car not just the warranty, but the fact that if you really need to they will give you a loaner car. I have had great experience with this company.

Super impressed by ER Auto. This was my first time in and it was a great experience. I used a coupon for a synthetic oil change. They completed the work quickly with no issues. The place is clean and stocked with snacks, pop, water and coffee. Even the bathroom was spotless. Thanks to Jason who knows about customer service.

This place is the real deal. I was in a pinch, on my way to work on the highway and loss functions in my powertrain systems. I work 25 miles outside of the city and they came out dropped me off a loaner and picked up my car. They gave me an honest and fast diagnosis of my issues. Will definitely be back and will be recommending to friends and family

I picked up a screw in my right front tire and it was going flat. It was early rush hour and my house is 1/4 mile from ER Autocare. I got the car down there and turned in for repair, thinking this is probably going to take a couple of hours to fix. Within the hour ER called and let know the tire was fixed. Thanks ER Autocare.

This was my first time using ER Auto. They were quick, the service was excellent and I was shocked to learn the price was so low. Full synthetic oil change for $40! They said it was a holiday sale. I'll be using them for all 5 of our cars.

We have been using ER Autocare for several years now and have had nothing but great service. They are very honest about your vehicle and are typically quick with the services. The warranty that comes with the repairs are almost unbeatable which is why we like to use this shop. Currently maintaining a 2006 Toyota and a 2006 Lexus.

Reasonable price. Informative and nice employees. They even fixed my bumper for free and gave me a rental for the days my car was in the shop

This is my second experience using ER Autocare and I was just as impressed as the first time! Great service! The staff is friendly and efficient! I highly recommend ER Upper Arlington!

I’ve used ER Auto Care twice now and both times they have been attentive and communicate well the problem and solution. I live out of town and my young daughter has an older car, I have peace of mind knowing she can count on them with her car.

ER has always been excellent customer service. Honest and trustworthy business to use as your permanent mechanic.

Highly recommend ER Autocare. Needed to have some work done on my car. One of the employees Cole Smith walked me though everything that needed done and was very knowledgeable. Great customer service and great pricing. My car has never ran better highly recommend this place.