Shaik Ubaid, MD

Dr. Ubaid was very thorough. He did write things down during my appt. and even after he saw me he spent a while with my chart looking over my blood work and other testing. He found some things my doctor had overlooked in my blood work and called me back in to speak with him while I was waiting to check out. I thought he was great! His staff was nice, booking an appt was ridiculous but that isn’t him. As a doctor, I appreciate the time he took to review my information and he took my concerns seriously.

Finally Dr Ubaid opened his own practice near Troy NY. A highly trained doctor who cares and listens to your concerns.

Dr. Ubaid has been one of thorough doctors that I have visited.

Nice doc...

I am disappointed hearing that Dr.Ubaid is no longer working there...I found him very good and very thorough...Why did he leave? Noone will say...

No clue about medical history for me at least went because of headaches told me to schedule with mental health not good practice

Have to switch offices, have been dealing with serious seizures the past year. I was supposed to get multiple test done and they were never put through or faxed. Other doctors from offices have tried calling and the staff has hung up on the doctors whom called. I have also been hung up on when trying to discuss some concerns with the staff and the doctor. I feel I was always repeating myself when it came to my visits and I was never getting anywhere with my health.

In my 21 years in medicine, I have never dealt with more incompetence. The woman who answers the phone is absolutely horrible. She has been telling me for nearly 9 months she would fax documents. Still not received. Now this is holding up a serious situation. She is a liar, period. She will say she will message the doctor. No way does it take the doctor 8 months to complete consult notes. She will lie and say she will fax things. Never happens. She plays dumb and pretends we never had any of these past conversations. I regret that I will never again refer a patient because of the incompetence going on at this office. It is upsetting too. I sent so many patients to Dr. Ubaid over the years. I am not certain he is aware how terrible she is, or how she is handling patient matters he should not have to worry about, but at this point, it does not matter. It has gone too far.

I had a bad experience here. The doctor was nice enough, but something as simple as an MRI was never followed up on by his office staff to get scheduled, despite me leaving five voice messages about it over the course of months. They told me after my appt that they schedule the MRIs for patients and would call me, so I felt powerless.

My first message was returned promptly by the Dr himself, but I missed his call, then never heard back from anyone at that office again.

Despite having a decent experience with Dr. Ubaid, who seems knowledgeable and fair, the lack of communication from his office over something so basic made my experience here one of the worst I’ve had. I received no help past my initial appointment and it was very discouraging. I have no idea why no one returned my calls, it was truly bizarre.

Two stars because the doctor doesn’t seem to be the issue.

Edit: I changed it to one star because this office won’t even fax my records to a new neurologist despite several calls and messages over MONTHS.

My other dr finally had to fax a records request to them because they never return phone messages. I genuinely do not understand how they think it’s alright to behave this way.

It doesn’t matter how nice or competant the doctor is if he’s ok with his office workers neglecting basic requests and making patients suffer. All I want is treatment and this experience with this doctor has been a complete nightmare.

If I could give -5 stars I would zero off the staff cab speak English. I went there once appointment was not good said wanted mri was waiting for authentication they couldn’t get it. I and my primary doctor have been trying to get my records thrown there to go to another neurologist. They have failed to fax or mail my records.

The communication in this office is terrible. They never follow thru with needed paperwork and the doctor never seems to be in the office. The secretary gives you the run around every single time you call

Do not go here if you actually want a neurologist. I had an injury where I was injured by a power line and have nerve damage. I only go to him because my old neurologist retired I am currently looking for a new one. His office and him literally haven't filled my prescription in 2 months when i call they say oh we filled it but then pharmacy says no. Its not the first time this has happened for every month they fill it they. At least miss one month which means I end up not taking or taking less than i am supposed to. I am actually considering contacting the state.

Less than one Star is better. Very inefficient in his and his staff to do his job. NO ONE SHOULD HAVE TO WAIT TO GET ONE FAX SENT OUT FOR A TEST. THE WORST EVER EXPERIENCE .

He seemed ok during my one visit. I kept calling to see if the Mra had been scheduled , I was told for a month they were waiting for authorization. I don't need authorization. Finally I was told they couldn't even ask for authorization because the dr had not done his dictation. Also he sent me a script in the mail for a chest xray with no explanation why and never called with the results. I had decided to leave the practice , but I will try one of the other doctors first. Also he said he didn't have test results when this practice is in my network and my two mris and lumbar puncture results were definitely there. My time is so valuable because my life is so full , I do not have time to see doctors that cannot focus.

Absolute worse my last visit in this office was in March 2023 he told me he wanted me to do a three day testing at Albany Med gave me the script but didn't send it to Albany Med which he knows he has to send it to them directly even if I have paper we are now in July I haven't got a phone call to do my testing or nothing so now I'm out of my medication and been calling and calling no answer for days just like when I was calling for the script no answer like he's really neglecteful like obviously he felt something was wrong for him to want me to go do testing so just pray for me I now have to find another neurologist hopefully the office is closed so no one else gets treated this way

This doctor doodled spirals instead of taking notes. Dismissed my concerns. Scheduled me for PT (because he didn’t belive my issues) and when I got to PT they were prepared to do work on my SHOULDER... I had complained about me legs. (I had shoulder surgery in 1996... this is why you pay attention when a patient is talking to you.)

He did schedule blood work. But didn’t leave his contact info or any information about me (aside from MY contact info) on the order. My bloodwork came back “alarming”, when this happens the prescribing doctor needs to be made aware. Since they could not get in touch with the doctor, I was contacted at 7:30pm on a Friday evening from the chief of medicine of the lab dept. this is an exact quote “ I’m sorry to be the one to tell you this. Your bloodwork came back with alarming results. There is no info here so I don’t know why the work was done, and I don’t know what condition you are in, but i must tell you, if you feel ill please go to the ER right now.”

I was willing to put aside the doodles and the mis-diagnosis about my shoulder. but this was just bad bedside manner and bad business. I’m sure he is a nice man. Despite my complaints I found him Relatively pleasant. He’s just not a good doctor.

So in short, please don’t go to this doctor. I have a major test scheduled in a few weeks that I need. After that i am finding a new Neuro doc or even a new practise.

p.s. I would give him ZERO stars if that was possible.

EDIT p.double s. The office replied today, two years after my original post to say they investigated my claims and found them to be inaccurate.

OK, which part. Was it the PT person expecting my shoulder to need work? All I can tell you is this is what they said to me. And they were looking ay my shoulder

was it the spiral doodles? I took a picture. Facebook will send me a reminder when it comes back around. You can friend request me and I’ll
message you.

Was is the doctor who had to call me at 7:30 to tell me me bloodwork was alarming? Believe me, that happened. I wish it hadn’t. That was an evening where I had no idea what was going to happen, if I had suddenly become much sicker. I shouldn’t have had to got through that. The doctor I spoke to at the time was VERY upset. It’s part of why I knew how bad your doctor had messed up. Chief of Medicine for your laboratory/blood work/I don’t know , I don’t work there. You do. I know you spoke to him though.

I did get one phone call from the office asking me to talk about this review. I called them back and never heard about it again. I switched over to the OTHER doctor at the office and he was better. They didn’t FIND him for me or help me find him.I told them I wanted a different doctor.

Read your other reviews.

Btw, I found the office employees very helpful. 5 stars for the office. One for the doc.

My dad has seen Dr. Ubaid for a couple years. Dr. Ubaid is alright his office staff is the reason for the low rating. Every appointment it's a game in the past nurse ordered wrong testing, had to chase important test results, only once they did follow through, office does not return calls (even after they call and instruct you to call back) Pre-covid you be forced to walk in the office to get things done in between appointments... I know other patients did the same as I've seen them in the office with the same concerns. Icing on the cake dad has 6 month follow-up to schedule locked cant make appointment wait 3 months called wait on hold excessively to be told Dr Ubaids schedule is still locked and all these special steps need to take place obviously the scheduler is remote and when she said she would need Dr Ubaids office involved and they would have to call I told her we would wait as my dad has many doctors and no longer drives... I would not trust office staff before or after each appointment you have to clean up a mess. So during Covid in the 21st century you cant schedule appointments after September 1st? Since my father has become a patient at this office Ive easily put in 20 to 25 hours of my time helping him deal with this office. As for online communication with this office you could write a comedy...

I was referred to this place by my foot doctor to get an emg. I booked an appointment and waited weeks for it to finally come and when the time did come, they told me 2 hours before that they don’t have emg equipment so I won’t be getting an emg today. If I didn’t call, they would have waited until I drove to the office to tell me. Now, instead of having an emg appointment with someone else, I have to wait even more to get another appointment. This is extremely unprofessional.

The worst staffing they do not keep up with medical report his secretary are just there to collect a check pathetic