Metro by T-Mobile

Rep Aniya, showed me today that that store will be in responsible hands. Good communication, great patience while contacting and speaking to multiple agents over the phone in order to successfully complete my transaction which was somewhat less simple than usual. She requested assistant from her peers when needed & di provided an overall A service.

Our family had a really good experience here. Two of us were Metro users, 1 of us was looking to be added on to our Metro plan as a new user, and 1 of us wanted to switch over from another carrier. Excellent Metro employee Usman made our whole experience delightful. He was professional, funny, and explained everything very clearly for us. He was very patient with all our questions. When we were struggling with whether or not we wanted to pay more/less for certain services/phones, Usman helped us navigate everything well and he never felt too "salesy." We felt taken care of. (By contrast, in years past my husband had visited a different local Metro store which was not nearly as helpful as the staff ) Usman and his associate Jesus were excellent. We also witnessed them handle a VERY difficult customer, and they did so with patience and class. Thank you Usman and Jesus!

Every time I go to this place I get what I need and I get it rapidly.

Kendra is a really hard worker she honestly helped me look for a work phone for my new job and she was very patient with me! I recommend going to her! Very nice girl!

I love going to this particular metro store because the guy that is usually there working is so nice and helpful and he treats me like I'm a valued customer you don't see that much anymore. He always tells me we have to reward our loyal customers and is so helpful!!!

Had a great experience today at the metro pcs on Lincoln street in Worcester!! By far the BEST experience I have ever had at a cell phone store! Very knowledgeable,friendly! When I called Ny took the time to explain how their plans worked & then when we got to the store Abdul went over all the plans with us and helped us choose which phone was best for us !! As far as the metro pcs service is it is great !! This will be the only phone store we will be going to from now on :)!

A young man by the name Jamall was very helpful! He made me stay with metro.and ever since I've been happy. To sum it up this location has great customer service. #rockstar

Kendra was very helpful on geting me a new trap phone so I can bust these plays with since cops 👮‍♀ took my other one that girl need a raise id recommend her if u need services on ur phone

Very very helpful store. Always clean and neat. Professional. Love going there. My preferred store now in the city!

Great customer service. I came in today and the gentleman working was very helpful. I am very pleased with the service i had today.

Helpful staff. Convenient location. Ample parking. Great prices

I've always had great service at the metro store the people who work there have been good to me.

I love this store . the girl there is so fast. And was very caring

The salesperson was very professional and knowledgeable and got me the best phone and the best deal.

Very good customer service

Best metro store ever visit

Quick service and very nice

Only store in Worcester open till 9

Great customer service

Excellent service always