Farmers Insurance - Wallace Wong

Wallace is very active and knowledgeable. We have all our insurances with Wallace. He finds the best products to suit our needs and always has customers’ interest as priorities.

Wallace is awesome! I've inherited my car insurance from my parents about a decade ago and had no idea what my coverage had or what I was paying for. I've been with other Farmers Insurance agents in the past but they had never took the time to explain to me what my policy contained. I recently had my policy transferred to Wallace and met face to face (my first time actually meeting with a agent face to face fyi), and he was very thorough, well-mannered, and explained to me what was covered, and what wasn't. He made some recommendations for my policy that can literally save my life in the near future if anything were have happened to me. I was never informed about it, and I could have afforded it in the past. You can tell he truly cares about his clients and made me feel secure and safe if anything ever happens to me. Highly recommended agent!

Wallace Wong is the best insurance agent I have ever had. He is professional, attentive and always returns my text and phone calls. If I have a question and he doesn’t know the answer he finds the answer. He was able to provide a very competitive rate and saved myself and business money. Great agent for personal and professional insurance needs!! Highly recommend. Best Insurance broker in Southern California.

As I am operating a new HVAC company based in the east bay. We have unique insurance needs, from commercial and personal auto, to tools to general liability.
We went to Wallace after a referral for one type of insurance and have rapidly moved all of our insurance policies to his agency. He has proven to find unique solutions to our insurance needs. He has informed me without trying to scare me or push me to buy a product a may not need. His agency had proven to be an asset that we rely on. I don't feel pressured or that I'm being upsold. Only that I am dealing with an honest professional.
We have. All of our insurance through him and recommend you do as well.
Henos Haile
Owner
Heavenly Heating & Air

Needed last minute help with my commercial policy and Shoua was incredibly responsive and helpful in getting my documents ready and signed quickly! Recommend for awesome customer service.

Nicole O’Brien is phenomenal! She is extremely knowledgeable, patient, and she knows how to resolve issues fairly and quickly. She is the primary reason I have stayed with farmers insurance… Aside from the fact, they’re one of the few insurance companies that are still writing policies!

Wallace is AMAZING! Excellent service and value every time. He has saved all our clients money and time while providing prompt and meticulous service. We are mortgage company and we always rely on Wallace to deliver the very best for all our clients.

Wallace is the best!! After nearly giving up on CGL for my business after being passed on to the next so many times, Wallace took the time to listen about who we are and what we do. Within a week, he secured us with a perfect policy and fair value. He will be my go-to guy for all insurance needs in the future, hands down!

Wallace is your guy!!! Super knowledgeable with all types of insurance. I insured my home and Tesla at great rates!!! Wallace communicates my text to accommodate my busy work day and takes care of 3rd party transitions. One stop shop.

Wallace is extremely helpful! He answered all my questions and was very knowledgeable. He even made suggestions to help me with my multiple policies and was available whenever I needed him. He made sure I was informed and completely satisfied and even followed up to make sure I was happy. I feel I could call him anytime to get help with my policies. He was honest and I appreciated that alot. I changed over from another company and am so I glad I did! Thank you Wallace!

Wallace is the best! He is very professional and was very helpful with researching my insurance needs. Easy to get hold of, easy to talk too and quick to respond to emails. I am a real estate investor and now have Wallace as my go to insurance agent for all my properties. I highly recommend him.

Wallace not only review my home and car insurance but has given us better dear under complete coverage. I have referred him to a number of my other clients because of quality work. He is professional and has long experience in this business. I will cherish this professional relationship for many years to come with business partners and friends. Highly recommended!

Wallace Wong is very professional. He def exceeded my expectations. He made sure that if I had any questions it would be easy to get a hold of him thru email and also text. When he first helped with our auto and home insurance he sent all info right away via email. I think he also covered everything we needed to know about our insurance. When my son got into an accident he made sure everything would be taken care of and he did really fast and convenient.

Wallace gave me in-depth support in getting auto, renter's and business liability insurance. My situation was complex and he was able to help me get coverages that I needed.
Wallace is also an important business resource for my home renovation and real estate businesses. I'm glad to be working with him to help people with insurance coverage and to defer taxes. Thank you very much, Wallace.

Absolutely the best experience! We did home insurance for our new townhouse house with Farmers Insurance. The entire process went extremely well, very easy, quick, Great customer service and support. Wallace Wong has done a wonderful job throughout the entire process. We were very impressed with Farmers Insurance. We highly recommend Farmers Insurance. They get the job done fast. Thank you very much Wallace Wong. We highly appreciate your efforts and support.

Shoua was very helpful, detailed and ramy worked with my business coverage needs!

Wallace is always available to assist. He also provides a thorough understanding of what you want or need in your policy. Highly recommend!!!

Wallace was extremely helpful in providing insurance estimates and educating me about home insurance. I continuously went back to him asking for estimates as I tweaked my insurance package. He made the insurance process, especially for a first time home buyer, much easier.

Wallace Wong is an awesome agent. He will carefully find out your needs and get you the best coverage and price. He will also take time and make sure he finds the best match for your business. Thanks Wallace.

Wallace Wong has really taken care of my insurance needs I own a small business here in Pleasanton and hold mini insurance policies. Both business and personal. Wallace really took the bull by the horn‘s And got straight to work working on my needs would highly recommend this guy