Heel & Sole Shoes

I remember going into this store for the first time over 5 years ago and thinking it was amazing. It has an amazing selection of shoes. My cousins and I used to stop in here every time I visited Chico. I went in the last time to buy some vans and ended up finding a green pair that I hadn’t seen anywhere else. Always an amazing find from this store.

I always love exploring this store. The clearance racks always seem to have something fabulous i can't live without. These beauties didn't come home with me- not because of price, but because I wasn't confident in my ability to not hurt myself in them- LOL! They were devine!

Excellent small business service. Last Oct. I bought my wife 2 pairs of Van's there. Yesterday (5 months later) , we brought them back with no receipts. Understandably they were a little skeptical at first. As the shoes were unworn and in original boxes they responded absolutely perfect and let my wife exchange them for shoes she would actually wear. Try that at Walmart. So the lessons here are; 1, Always patronize small business establishments when possible. AND 2, Never buy your wife shoes as a gift.

Great selection of foot ware. The people were so helpful and nice.

I don't like shoe shopping especially for kid shoes, but the staff here was great and helped me out quickly and were very knowledgeable. I got in and out quickly and was delighted by the staff. The return policy at the front is very odd though and I'm not sure completely legal, they only want to do returns for store credit, maybe I read that wrong but I don't intend on returning the shoes anyway :)

Heel and Sole shoes is my favorite place to shop for shoes in Butte County. Heel and sole has high quality shoes with the largest variety that I've seen anywhere in the north state area. This is a small store but don't let that fool you because they have a lot of shoes. The sales are really good it well worth coming in for.

A sales associate went above and beyond to retrieve my purchase information, I had lost my receipt; he was successful after about 10-15 min. and gave me the store credit. I have found if you work "in partnership" with sales people, understand their jobs, you will have great service. Expect service but not servants. This shop has a wide range of quality, prices and styles from which to choose. This wide range of products cannot be found elsewhere. The prices are competitive and frankly, amazing. I have been shopping at H&S for over 10 yrs. If H&S were not here, what's left, Urban Sole (great but expensive), Payless (poor quality) and JCP (good, limited selection).

Whenever I need a specific shoe, I can always count on heel & sole to have something for me. Two years ago I bought my pirate boots to complete my captain hook costume and this year I needed penny loafers with a heel. However,I don't just shop here for my costumes. Great everyday selection and sales all the time

Absolutely love the selections, and their personable service and intense knowledge is outstanding. I am so thankful they were able to reopen with a new owner!! The store is an absolute gem. I've only been in Chico 18 months, but I shop here for my shoes exclusively now!!

My feet hurt, my legs hurt, I needed better work shoes, but I could not afford to spend to much, I decided to check Heel & Soul, I tried on every work shoe I felt would help, the lady kept bringing me more and finally I found the perfect fit. And at 1/3 of the cost as the other stores for the exact same shoes...I LOVE their selection & amazin deals, oh & I earned a free pair of sandals. Thank you Heel & Soul Shoes

This is an interesting little store. They carry lots of good brands of shoes, Vans, Kyra, Taos, Teva, Sketchers, Borne, Clark, Keen, Crocks, and many others. It is packed full of shoes, which means it is crowed feeling inside, but I get the feeling most people don't mind. The staff is very good about helping you and they are very polite. It is usually a busy store. I would recommend it to people, it is a unique store.

The service was good and their inventory was great. Just had one very rude costumer who seemed to think she was more important than me cut in front of me and my grandkids but I hope she has a great day......

Always the place to find dress shoes for my daughter. Never disappoints!

My very favorite shoe store
Really hope they stay in business!! Always have best Vans for myself & my family
Oh no ! Now they are under new ownership
Not sure what will become of a great store now ? As of March 2019

Absolutely love this store! I was actually brought to tears when I found out that the store was going out of business. It has been one of my all-time favorite stores for over 15 years in Chico and very very disappointed it's going out of business because that leaves us not a very good shoe selection of stores in this area

Heel and Sole in Chico is my favorite shoe shop, hands down.Their amazing selection as well as the top notch sales associates make buying there a great experience every time. To top it all off, it's a nice feeling to be able to buy locally and support a great business!

Shoes, shoes, shoes! Shoes for everything. It can almost be overwhelming, but they're fantastic. The sales people are very helpful especially considering how busy they ALWAYS are. They go out of their way to help. Great prices, LOVE the sales!

Great selection with a bunch of great prices. Employees approached us and asked to help us find specific shoes and sizes. Great service.

This shoe store has every kind of shoe a person could want. High quality name brand shoes. The staff is really helpful as well.

Took my girlfriend here. She loved it. Made her happy, so there ya go. Wanna make your girlfriend happy? Take her to buy some shoes.