Pajouh Courtesy Automotive Center

After a lot of research we decided on Subaru Crosstreks as our primary company vehicle. When we decided to look locally, we were impressed by the team at Pajouh Courtesy Automotive. Everyone we worked with was great, from our salesperson to finance to service. We met the owner, Jerry, and he was great too. Our staff loves the Crosstreks so much, we now have about 20 on the road, all purchased through this dealership. Now that we are having them serviced, that experience is good as well....and their new facilities are beautiful. We will be back. Highly recommend.

I've been a customer of Courtesy Motors for 20+years now. Their new ownership has not only continued but improved the level of service I've come to expect.

Their new location and facilities are absolutely gorgeous and my most recent visit (for a routine oil change) was top notch. The staff was already outside of my vehicle before I had even openedy door to get out.

They clearly explain everything that will be done prior to service and when I picked up my vehicle, the services performed were thoroughly reviewed with me.

Their staff is courteous, willing to spend extra time for questions, and is the reason we keep coming back.

My experience was 100% good and my salesperson, Diondre , was patient, helpful and, fully supported by the dealership owner, Jerry P, sold me the car I wanted at the agreed-upon price.

Buying a car locally is worth it!

WOW! Amazing service. The dealership is gorgeous, the people are so professional and Stephen in sales is just wonderful. Knowledgable, personable. Tyler is awesome. Everybody!
They all do exactly what they say they're going to do. If you need anything stop and see them.
Thank you all.

These guys have been amazing! Bought the car online and over the phone in about an hour. THEN, they delivered the car from Chico to Modesto, clean and with a full tank of gas, the very next day free of charge. I've been trying to buy a car since mine was totaled on Christmas Eve '21, and have delt with, I can't remember how many dealerships. These guys stand head and shoulders above them all.

I recently purchased a vehicle from Courtesy Automotive Center. They worked with me while I was on vacation to secure a vehicle I really wanted. I have to give a shout out to Victoria up there, she was very prompt and helpful, professional. She delivered the vehicle to me with a full tank and it was very clean all around. Highly recommend this place. Easiest car I've ever purchased!

My daughter and I hit the road, from San Francisco, to find a truck for her. Our last stop was going to be Courtesy Automotive Center. About mid way there we called. Brad offered to meet us half way. Who does that? I couldn't believe they would offer this service.

Brad met us and we were able to test drive it. It was exactly what we were looking for so we drove to the dealership. When we arrived everyone in the office was very nice and genuine, especially Trey.

We said we wanted it and the paperwork was started. We met Juan, Finance Manager who made the deal as painless as possible. He accommodated our requests and we were on our way back to San Francisco within an hour.

In summary Trey, Brad and Juan are ROCK STARS!! Overall, this dealership could give lessons on how to treat a customer. I would definitely recommend them to anyone looking for a car!

Victoria was awesome! Super helpful, informative and patient and of course friendly. Best car buying experiencing I’ve had in Chico so far.

Well organized; excellent service and friendly staff. Their record-keeping is first rate; everything about your auto care history is just a computer key stroke away. Not the cheapest but one of the best!
Michael Cowan.

I had a small fender bender in my Toyota Tacoma pick up on the front end. I took it to courtesy auto motors. They gave me an accurate estimate. They handled my claim very professionally, and their estimate on when the repairs would be completed, was very close to the original estimate. There was a little more damage they found once they got in to make the repair. However, they took care of it and made it look amazing. I am thoroughly happy with Amanda and her entire team in the collision and auto body shop department. Thank you very much!

When it was time to replace my wife’s 11 year old Honda Civic with something a little newer and something a little nicer and something a little more reliable (and hopefully a little more fuel efficient too) I knew the first place we wanted to go back to was Courtesy Auto Center

After 20 years in Chico and buying our fair share of new and used cars from some -other- Chico dealers, it was the folks at Courtesy Auto Center who had treated us with the greatest amount of respect, honesty and fairness and I’m glad to say that after 10 years since our last pre-owned purchase with them, they’ve only gotten more respectful, honest and fair.

Alan Ramos and the folks at Courtesy helped us through the entire process and while my wife and I did our homework – knowing what Courtesy had in stock, what the fair market value should be, what our trade in was worth and what our credit was like – Alan was invaluable in making sure we got the car we wanted at a fair price with an honest assessment of our trade in and a very respectable financing rate. And my wife simply could not be happier with her new (to her) hybrid Kia Optima.

And while I hope we won’t be needing another new or used car for another 10 years, hopefully when we do, Alan will still be there to guide us through another respectful, honest and fair automotive purchase.

I found the one! I am very particular about my vehicles, colors options, etc. Victoria helped me get the perfect car and get it to me! I’m not an easy client but I do appreciate good service. If you need to BMW and you don’t call her, that’s on you. Cheers.

June 8, 2022 I bought my amazing little BMW Z4. But my experience goes back to February when I was on the hunt for one. I dropped into my local BMW dealership and met Jeffrey Olivarri. He was kind enough to go over the car that I was looking for online and show me all the features. I went to Sacramento and test drove some used ones and came back to Jeffrey to order the car. The ordering process was PERFECT. We picked out exactly what I wanted and placed the order. Updates were given to me the whole 3 month wait and he even surprised me with a video of a used one they had gotten on their lot during my wait period. He was amazing! Had the car ready with a bow and all the day of pick up! I highly recommend him and this truly is the only way to buy a car!! So go see Jeffrey! He will treat you like royalty!!! BEST CAR BUYING EXPERIENCE EVER!!!

Service department is always courteous and respectful. I haven’t had any issues with them, as I have with other dealer’s service shop. Danny and Nathan have assisted me and they are both awesome and easy to work with. Thank you!

Wow! That's what I have to say about this dealership, my experience with Courtesy Automotive was hands down one of the best ones I've ever experienced. They were not pushy at all and even got me a HUGE deal on my new car. I loved how personable everyone was and I just felt like I was hanging out with family. Thank you Michael and Scott for giving us an A+ experience. Our process was a little long due to many other customers but scott had many interesting stories that he shared with while we waited. I will definitely come back when we need a new car. If you are looking for a great deal with a trustworthy dealership AND get a family company feel this is the place to shop. Thank you everyone so so happy with our new car!

We just bought a 2017 Subaru Forrester Limited. Although I’ve never looked forward a car buying experience, it all went smoothly! Isaac Johnson our salesperson who walked us through the purchase. He was incredibly knowledgeable about our new Forester and very helpful in explaining our options. He was never pushy. We were comfortable throughout the process and quite pleased with our price. He’s been available to help us with questions about how to best use some of the features and invited us to come in any time we needed help. We felt like we were dealing with a person and the company that cared about getting us into the vehicle that best suited our needs! Thank you Isaac and Courtesy Motors.

I would definitely recommend Courtesy Automotive Center if you are looking to buy a vehicle. Ask for Isaac! He does not pressure you and it truly feels that he wants what is best for you.

I just purchased a used vehicle from Courtesy. They are all that their name implies. Aaron, the salesman that helped us, was very pleasant and helpful. Never pushy. We were able to negotiate a fair price and I think probably a better deal than we could have found anywhere else. We looked at dealerships in Sacramento and beyond, but we were really glad to be able to buy local. I trust that the car they sold me is in excellent running condition, and I know that it looks great. The interior and exterior were spotlessly cleaned and detailed. And even though we were buying one of the least expensive vehicles on the lot, my feeling is that we were treated the same as someone purchasing a $40,000+ vehicle. The delicious gift basket that was delivered to me at work shortly after the purchase was a delightful bonus.

If six stars were available Courtesy Motors would have our rating. We purchased an automobile , took it home then changed our minds about our selection. We took the car back the next day and exchanged it for another that suited us better. The exchange was done without any problem or question. Keith Anderson and Alan Ramos were great to deal with and patient with us beyond our expectations. Everyone we had dealings with were great. We were pleased to find that they have a 3day return policy and there was not the usual restocking fee that you find with many dealerships. Courtesy Motors lives up to their name. Thanks for your great service.

Brad, my salesman, was great. Straight forward and easy to talk with. Professional, polite, well spoken. He understood exactly what I wanted to buy and he got it for me. In short order. I feel I was treated respectfully and in a friendly manner. One can't expect much more when buying a truck/car. I will definitely recommend Courtesy and recommend Brad as the person to deal with. I had planned to buy the Chevy version from another dealer. After talking with Brad, I decided that Courtesy was the way to go for me. I am greatly enjoying my new GMC Sierra.
Thank you.

Great service. Always getting repairs done right and in a rather decent amount of time. Can't wait to see the new place when it opens up.