Crash Champions Collision Repair

Crash Chsmpions gets a 10 from me. Excellent service provided in a professional timely manner. Roman was great!

Very professional service. They made everything convenient. They provided daily updates and the repairs were completed earlier than expected. When I picked up my car, it was immaculate! The quotes were not outrageous and they made sure everything related to the repairs was double checked and safe. Highly recommended.

On September 13, 2023 I went into the facility at 3364 S. Kipling Parkway to have an inspection done for a claim I filed after backing into a light pole at the DMV.
After one look at the small amount of damage, the Production Manager popped the bumper back into place and cleaned up the scratched paint. All at no charge to me and then he cancelled the claim.
I very highly recommend this facility.

Roman did a great job taking care of us. Our car is perfect.

Pacific Elite Collision does excellent work. The advisors are professional and they work with you from the beginning to the end. I highly recommend this auto body shop.

Excellent source. They were courteous, professional, patient and straightforward about the work to be done and the potential challenges that could arise. They kept me informed during the entire repair process, and in fact, completed the work sooner than expected. Will definitely recommend to others.

Very honest shop - they did a great job. They were fast, transparent and a pleasure to deal with and even completed the job ahead of schedule! The receptionists were polite and very clear with laying out expectations, payment and timeline. There were no surprises from beginning to end (other than the work finishing early). They have a great deal worked out with both Geico and Enterprise and the whole user experience felt well thought out and polished. One employee, Brandon, did an exceptional job and really went above and beyond. He gave me insight into my vehicle I was unaware of and was happy to take a moment to explain how the repair process actually works and exactly what goes into it. Really insightful and nice guy and is clearly passionate about automotive work. Very cool to see. If you need a repair in the South Bay, this is the place to go.

Amazing customer service from the moment I step in until the movement I left. Even picking up / dropping the rental car off to them directly making it such a seamless process. The staff was friendly and professional. Thank you!

Very helpful, clear communication, beautiful work. Very happy with my experience.

I needed some repair work done on my rear bumper and side quarter panel. I shopped around and ultimately chose Crash Champions. I am so glad I did. From the moment I stepped in the door, the staff was friendly and professional. Elianna took care of me through out the entire process and kept me updated on the status of the repair. Most importantly, I was paying out of pocket and Eli and the senior tech was conscious on helping me save a bit of money. At Crash Champions, I received the best service and at the best value. My car was repaired quickly and came back looking brand new. Eli is awesome! I'll recommend Crash Champions to my family and friends. Thank you! :)

I was rear-ended and usually dislike the process of going through another insurance co. and body shop, but Crash Champions exceeded my expectations. I was able to make an appointment easily, and Eli, my contact there was knowledgeable, friendly and understanding of the situation. She went out of her way to make sure I was taken care of. Karen was also very efficient, friendly and super helpful.

They had arranged for a rental car and the gentleman who helped me (sorry, forgot his name) was really great and actually changed cars to a cleaner, newer one when he saw the one they were giving me- to make sure I was happy. I really appreciated that.

I had a great experience with CC. I hope I don't have to go back there anytime soon :) but would definitely choose and recommend Crash Champions in El Segundo.

Eli and everyone I dealt with at Crash Champions were true professionals. They were responsive, courteous, and eager to help. Excellent customer service all around.
My car was ready in 3.5 days and looked good as new. They even washed it.
I don’t post reviews often but I highly recommend Crash Champions in El Segundo.

This rating is based strictly off the customer service. Because of my insurance's restrictions, I was not able to get my work done there. But I had chosen them because of the reviews online. Everyone that I talked to was very professional, friendly, and sensitive to my situation. What I also appreciated was that I was kept informed at every step, and all of my questions were answered. Taking the car in and out was also a very smooth process. Special thank you to Ellie and Karen for helping me so much even when I was upset at what was going on. I would definitely give them a shot with my car again, no hesitation!

I was driving on the 405 in LA on the way to visit my kids from Sacramento when I was severely rear ended. I took my car here as it’s a geico certified shop. I and extremely grateful to Omar and Elena for taking such great care of me. My car was totaled and they helped me navigate the process. It was such a stressful time to be from out of town and trying to deal with this. I highly recommend them!

Working with these guys was beyond great, from start to finish! Edgar is the man and made what could have been a really annoying process extremely easy - amazing communication, kept me up to date on all the repairs, knocked em out fast and they look great! 10/10 would recommend and use again!

Super awesome customer service.

I was hit from the back and had really bad damage on the rear bumper. Gen was a super helpful and accommodating resource to help me out figuring out all of the insurance and confusing world of repairs.

Dan was also super awesome in facilitating my repairs the fastest and easiest for me. It was done in a week faster than the expectation.

Love this place and it's awesome experience for repairs and customer service.

From start to finish these guys did a great job. They facilitated every aspect of the repair experience perfectly. They kept me informed coordinated with a rental car and communicated seamlessly with the insurance company.

The team was very communicative and timely. I was aware every step of the way, and they worked well with both my insurance and car rental for a hassle free exchange. Incredibly grateful!

I was referred to Crash Champions in El Segundo following an accident I was in. My insurance is through GEICO and they referred me to this location for repairs. I worked with Karen and David, who were both excellent. Karen answers calls in a very timely fashion and made me feel warm and welcomed at their shop. I worked with David on my repairs and he was very informative and well mannered. I would definitely go back here for more repairs and would recommend anyone else looking for repairs to use this shop.

Very good experience with these guys, outstanding. Dan Bush worked on my car and did a wonderful job, perfect! Thank you Dan Bush for your professionalism, customer service, pleasant demeanor, and everything else! You're the best and I'll remember you forever!