Citi

My favorite bank and location. When I was getting robbed of my account, they told me how to get it back together in one piece. Ms. Aranda is my favorite banker.

Pros at what they do

Love it

Nice people but omg the wait

worst bank I've ever dealt with. They freeze your account and don't let you use your debit card because of fraud and when you verify account activity the card stays frozen. worst experience I've ever had with a bank. chase is better

I called in regarding opening business and personal accounts. I spoke with a woman who told me that they accepted walkins. I went to the location on Sepulveda and La Tijera in Inglewood CA and was turned away by a representative who stated that they do not accept walkins . Not a credible group to deal with. A waisted of time. Poor customer service and incompetent. I would not recommend this location.

I received slow and poor service at the cashier window so I spoke with the Head Teller regarding the situation, then she became very rude and defensive. I've held an account at the same Citibank for a couple of years and have been on the verge of leaving for some time now. That's good Wells Fargo and B of A is nearby.

How outrageous for you to temporarily close the Westchester branch with safe deposit boxes. I have received no notification. I am glad my wife did not keep her passport there as she has to travel abroad soon. How hard is it to keep a bank open even with COVID -19.? You have glass shields.and other banks have remained open as essential services especially with safe deposit boxes I am so disappointed in Citibank Customer service

Couldn't open an account for me because I've just had a photocopy of my spectrum inquiry. 🐥🫱🏻‍🫲🏼😊Nice business with you, Mrs.
Bye.

well the website says 9:00am to 5:00pm they are closed! change you're business hours on you're website!

Poor customer service.