Capital One Café

I stopped by but I didn’t have my Capital one card and was told it’s half off with the physical card. I ordered the Honey Lavender Latte with almond milk, less sweet and it was a phenomenal coffee. Solid flavor and perfect temperature. I’d definitely get this again.

Shoutout to Moe, solid customer service with a smile, very helpful and what makes this spot a solid cafe.

Parking is limited to street and I’d definitely come back again for their other coffee/snack items.

I recently visited a Capital One Cafe for the first time in Austin and had a great experience so I decided to try the DTLA spot since this is where I live. Right away, this spot gave the same great impression with super helpful and friendly staff. The staff really make this place what it is so kudos to them! The coffee is solid and the place is great for working virtually. I will definitely be coming back!

Great experience!

I wasn't so sure if I could have access to an ATM before 7AM when they open, so I arrived at 6:50AM to wait a minimum if needed.

On Capital One website, it is said that the ATM are available 24h. On Google Maps, the Capital One Cafe opens at 7AM.

Here are the pictures to show more of what you will find here.

The best way is to have someone on location, like Mrs. Madis, who can quickly help you out when things are little but unexpected with your banking experience.

Madis has been great at solving my question (I did lock my debit card that -of course- did not work anymore).

The other employees on location have been super helpful as well, giving direction.

There is a WC for customers with a code and it's ultra clean.

There is also handicapped ♿ access for wheelchairs and other slow moving people.

Overall great experience.

Moe was helping me out and he was so incredibly kind and helpful! So happy to start an account with capitol one. Moe was so helpful I am so happy that he helped me out. Thank you Moe for your wonderful service!

I thoroughly enjoyed my experience at this location and would recommend that all Capital One customers visit at least once. I've been a happy customer for a while so I finally decided to take the leap and deal with downtown traffic to check them out. BOY am I glad I did!?!? The ease of banking that this space creates is absolutely priceless and the staff is friendly and helpful. Not to mention the free Pete's coffee! This was a total win for me.

The Verve coffee is great and the staff is so nice. The discount with a CapitalOne card makes it a better option than many other cafes nearby.

The staff are incredibly helpful also the drinks as well as the atmosphere is great next time I am in LA I will make sure to stop by.

I went into the Capital One Cafe because I was having a problem with my credit and Capital One decreased my limit when I always pay on time and payover what my minimum is. Needless to say I was furious, but a young gentleman named Mongar hope I spelled that right went above and beyond for me. Walked me through the process step by step and was able to get my credit limit reinstated back to 15k. I just wanted to say thank you Mongar he even went as far to walk me to my car. Capital One needs more Mongars because the service I received before coming to the Capital One Cafe was horrible.

Got a Chai Latte with Almond. Joey hooked it up and can't remember the name of the barista who made it but it tasted amazing!!

Best place to get work done, sip a decent cup of coffee, and people watch. I've been coming here since summer 2022 and I never looked back. The employees here are very friendly and professional. The cafe is clean around the clock and safe. The cafe offers a private room for private meetings and conversations. Background music is at a good volume unlike other cafes that act like a nightclub.

This bank account is a little difficult to navigate since they don't have real walk in banks. But I've tried to fix my credit with several other companies and failed. I'm finally making some progress with Capital One.
My credit line has increased twice and my score has gone up more than 50 points, pulling me out of the "Poor" category and up into "Good" credit.
I'm crying tears of joy right now! Life feels a little better today.

It's a verve now instead of Pete's. 50% off all drinks

Only just realized it is run by Verve coffee! 5-star for service and Latté.
Half off if you are capital one card holder. I am not a card holder but the Verve Latté is solid!

Such a great Capital One cafe! Mongar (Mo) was so helpful, friendly, and kind. As a long time Capital One cardholder, experiences like this make me so happy. Thanks Mo and Capital One cafe team!

Well staffed and each person professional and friendly! Very clean patio and branch. Easy metered street parking. Lots and structures available. Great perks are the early banking hours and coffee!

I liked the capital one cafe as it's a relaxing place with free wifi. The people who work there don't bother you. Also I work late and their ATM makes me feel more secure as you have to have a capital one card to get in; you are not standing on a side walk. The ATM also has a big mirror that says "We got your back". Their savings account gave much higher interest than national average so I bank there.

One of the best banking experiences with coffee,tea and delicious bake goods

Today Devon went above and beyond to help me resolve some issues I was having with my account it took alot of patience on his behalf and I would have never been able to do it on my own. I'm just so glad he stuck it out with me to get everything resolved thank you so much Devon. Will someone please give this man a promotion or a raise because he is the optiomy excellent customer service.

I was trying to set up a power of attorney with Capital One Support Center, but their customer service was abysmal, and they didn't even know what they were talking about. So I called this location and instantly one of the ambassadors, Kelly, was able to provide me with the information I needed, and also verify with TWO managers. If I could give 10 stars for her, I would.

I had to work remote for 3 days while my daughter attended FIDM and these guys were so accomodating. I am a capital one member but was not asked or hasseled once. I came in got a cup of coffee sat down and got staright to work. The wifi connection was great, the customer service at the coffee bar was fantastic and the banking assistance I witnessed was energetic and professional. The cafe was clean as well as the surrounding area.