Bergamot Filling Station

As the owner of a Mirai hydrogen car, I rely upon rare hydrogen stations to fuel my vehicle. I have used this particular station for 5 1/2 years now, and the quality has gone completely downhill. Frequently, there is a point of sale error where the router needs to be accessed inside a small room, and somebody has to press the button. This station owner, Robert M, deliberately refuses to let anybody go press the button and makes us all go for months without being able to get hydrogen. I now have to drive from Santa Monica to Burbank just to fill up my car. Robert has also cluttered the parking lot with lots of U-Haul trailers, which he won't even rent to people, tons of Tesla charging stations, and he's blocked one of the exits to the parking lot, so it's very hard to get in and out and he blames Mirais when he's actually just trying to make money anyway he can and clutters the lot himself. I am angry that I will have to deal with this for another 5 1/2 months and that he is killing any incentive for people to try other types of fuel. I will make sure I stay away from this station when I do buy a car that fuels differently. I also want to say that he has some kind of security guy who makes Mirais park way way on the edge of the parking lot and back up 200 feet in pouring rain where I can't even see the cones or the fueling pump. It just seems that he's trying to stop all hydrogen fueling at the station which I'm sure as a violation of his lease, as well as being rude and immoral. Come on Robert , let somebody go inside the closet and press the button so we can all buy fuel and not drive to Burbank from Santa Monica.