Rooter Hero Plumbing & Air San Fernando Valley

Had my kitchen faucet installed and they did a great job. They were very patient with me because pricing was out of our budget. They told me what I needed and I was able to get at the store for a cheaper price. They came back same day to install the faucet. They were not able to complete the installation, but they came back the next morning and got the job done. Not to mention, the way our plumbing is for the kitchen is not easy to fix and get into easily. They did a great job. Customer service and communication was excellent! Thank you!

Had an emergency. Both my bathtubs clogging. Rooter Hero was able get a service man out quickly. The service man Tanner was thorough and was able get it done quickly. As for thr price, it was more than fair. I called all the local plumbers and either they won't work on Sundays or charge extra on top of the price that was high already. Definitely will be my plumber of choice from now on. Special thanks to Tanner for his work.

CJ is the best! He got over to my place quickly, he was thorough in figuring out the issue and got my leaks solved very fast. Informed me of other things like pressure to the house, ideas to help with hard water deposits and was very nice on top of it all. Would highly recommend their service to anyone looking as others wanted 5x what his service cost.

This entire experience was awesome end to end. From the moment I called in to place a service call Until the job was completed everything went extremely well. The woman at the call center was very helpful and friendly. Answered all my questions and got a technician out the same day. Leon showed up when promised and was professional and knew exactly what needed to be done to clear the drain. He explained everything he was doing in the process and manage to clear a very stubborn shower drain. We are extremely grateful for the service and would recommend Rooter Hero 100%.

CJ was really helpful and informative. He gave me an understanding of cleanouts and went out of his way to help me understand things. He did a great job clearing my shower drain clog and was super friendly.

While my yard drain issue ultimately couldn't be fixed on the spot, I want to commend Rooter Hero Plumbing and especially Joe for their professionalism and effort. Joe was incredibly knowledgeable, patiently trying various methods (snakes, different access points, even a camera!) to fix the problem. He was honest about the challenges and offered clear advice on potential solutions, even though it meant not getting an immediate fix. I appreciated his dedication and transparency throughout the process. Even though the issue remains, I wouldn't hesitate to recommend Rooter Hero and Joe for their expertise and commitment to customer satisfaction.

Tanner was the technician who came he was wonderful very professional had to leave to do another job and came back earlier than even said he could and finished mine he was clean and neat and went through everything with me I really appreciate all his dedication to his craft.I will be sure to have him come if I have any more problems with my Plumbing thank you Fran

Sebastián came to our home at 10pm on a Friday night to repair a clog. Was clean, courteous, and quick. Great service.

Great company! We had the pleasure of working with Tanner Henry. Great tech and even better guy. Showed up on time and was respectful to our home. Clean and well groomed! (Can't say that about every plumber!!) Plus he even stayed late on a Friday/holiday weekend.

I had a shower leak in the bathroom. I called rooter hero and Travis came out to see my husband on the floor who had lost his balance! The first thing he said is he isn't concerned about my plumbing issue it's about my husband on the floor. He then helped my husband off the floor and lifted him in the chair. That level of kindness is unmeasurable. We then found out that I needed to replace my shower valve and we found a option that best fits my budget. The best part is I was told Monday and he helped get my Water Back on Thanks so much Rooter Hero. You and Travis are now my forever Plumbers

Rooter Hero’s sent Donnell and he did a great job working at our home. Donnell was super professional and very nice. This is our first time calling a plumber and honestly felt great with the work done by Donnell. Thank you good sir for helping us with our problem and for the extra advice given. Definitely calling Rooter Hero and requesting Donnell if something ever occurs again.

Tanner is great! My husband and I needed help with moving a heavy piece of furniture. Walked outside and saw Tanner. Asked him to help and without hesitation, he did! Super nice and friendly!

Sebastián did a great job, explained everything to me before hand during and after! He showed me pictures and videos of my pipes which needed to be changed. I really liked that he took his time to explain everything. Thanks so much!

Great experience. Resolved my issue easy, Donnell Washington was professional and gave the explanation to my problem in a simple/understandable way. I was very pleased with his work.

Great company to use all around. From booking to communications to scheduling to repair, and to closing! Flawless service.

Emily S. maintained very good communication and scheduled the visit for the time that worked best for me. Thank you, Emily!

George was very helpful, and prompt! He fixed the issue and shared very helpful recommendations. Thank you, George!

Tanner was great! He was open and honest about the work that needed to be done, and took extra time to explain everything me. Above and beyond great customer service - thank you!

Rooter Hero sent us Erik when we had problems with our toilet around September 2023. Erik was very nice, respectful, and professional and spent alot of time with us answering all our questions. If we have any future problems we would definitely like for Erik to help us again.

CJ and Teddy were great to work with ! After the heavy rains I needed a new pump and drainage system set up. They came out and walked the property and gave me a very detailed estimate- which they stuck to !!! They took care thru the entire process. Even though they were digging all thru my front yard it looked great when they were finished. They took care with all the little details and tested everything all along the way. Thank you !

CJ was great. Patient and knowledgeable - highly recommend. Great workmanship and very professional. Was able to solve our issue and explained everything to us as he was working. Job site was left in pristine condition.

Leon has been an amazing help by providing knowledgeable information and also worked diligently to complete my clean out project. He was extremely professional and very curteous. He finished even the dry wall pt h phenomenally well. Overall amazing experience. Loved it..

George is also very knowledgeable and very assertive in his job and loved working with him too.