Gemorie

A hidden gem in the Shoppes at Chino Hills. I was pretty surprised that Gemorie has one of the best selections of Pandora I’ve ever seen. The friendly staff were also kind enough to help me design a custom ring. Amazing service and selections. Thank you, Gemorie! I’ll definitely be back soon.

What a great shopping experience! The employees were all so nice and helpful. The staff wore masks and they had hand sanitizer around the store. They have a huge variety of brands so I found the stunning Swarovski necklace I was looking for. They even served me a bottle of water! Now that is amazing customer service!

Many beautiful watches and jewelries you can choose,and I like their professional and good service!It’s a good store,I think you can buy what you want!

My go to store for designer jewelry, staff over there are super friendly and professional. I highly recommend this place.

Bought company gifts for the employees and the staff at Gemorie were wonderful in explaining all the ideas and budgeting. Thank you, will visit again!!!

Love it great selection of Pandora bracelets and charms.

Extremely helpful and kind staff. Plenty of options which can become overwhelming, but the staff is always willing to help and guide their customers.

Very helpful staff. I highly recommend this place.

My go-to store for designer jewelry.

很好的购物体验！很方便，牌子特别多！有国语店员，服务很好！

I’ve been going to this store for a while. Loved it. Until I experienced one of the worst customer service experiences ever. I asked about their loyalty program, saying I’m pretty sure I’ve spent at least $500 here. The store manager then told me the customer before me was literally a VIP customer, who spent $4000 at their store, with an additional $500 today. Then the manager proceeded to tell me she would check how much I spent on the system. I didn’t even ask. Not only this, they made me wait over an hour to be serviced. I just wanted to return and exchange for a different item. Imagine if I weren’t actually a VIP customer, would they even care at all? I felt so uncomfortable that I went ahead and purchased a diamond ring almost worth $500, but returned it because I wasn’t satisfied with them at all. I found out later on I was supposed to have discounts, but they never added my previous purchases up, so my loyalty points were never totaled, and I could never use the discount that I could’ve used on my previous purchases. Never coming back again, especially since I was compared to a supposedly VIP customer and instead of helping me, they just kept chatting with another customer.