Toyota of Glendora Service

I've serviced my 2002 Toyota 4runner for more than 12 years and my 2012 Toyota fj cruiser for the last 5 years exclusively with Glendora Toyota as far as I'm concerned these hard working men and women have helped me keep my trucks like new... people ask to buy my trucks all the time it's rather flattering. Thank you Glendora Toyota.

Great service in the parts dept. Friendly counter personal. They even offered me a discount.

Great service and they gave me a great price for my auto parts aswell

Brought in my recently purchased 07 Scion TC for a check engine light issues. I had an appointment for 345 pm Friday and dropped it off at 315 after calling and confirming it was alright to do so. The service manager was professional and actually listened when I explained the situation. I received a call from them at around 5pm to let me know what they had found and then told me they'd have it ready for me first thing in the morning.

First thing Saturday morning as soon as the service center was open I received a phone call from the same service manager letting me know that the car was going through their wash and would be ready for me immediately. Outstanding customer service and the affordable for being a dealership service center. I'll definitely be bringing my TC back here for continued service.

The service center performed 15000 mi regular maintenance service. Michael, the service coordinator was thorough and quick explaining all the services to be performed. Did not wait long at the lounge, the service was performed quicker than expected.

Would appreciate in the future however if car wash and interior vacuuming is performed.

Keep up the good work guys.

I take my car to Toyota of Glendora because I am confident I will get great service. Whether it is a minor service like an oil change or my brakes, I know I am going to feel good about it. When Rick was here it was like bringing my car to family. Today I met Mike, he is great! Professional and he takes great care of the customer. They were busy on this Saturday morning and he still made time to give me superb service.

Great experience as always, this dealership is a model for others... two thumbs up!

Went for my 5000 mile service. Which is only rotating tires plus checking fluids. Thankfully spoke with the man in charge of service Department and allowed me the 10,000 service for changing oil and filter.

Finally a dealership (Service Department) I can rely on. They answer their phone , greet you promptly and do their best to be pleasant and helpful. Special Shout out to David Millán , who is excellent at his job. If you need to service your car call and ask for him. He is honest and cares about the people . You got yourself a loyal customer.

I really like the detailed service plan, allowing me to see what repairs need to be done and to make my own decisions about when or if I want to do them. I have had fantastic service every time I visit Glendora Toyota. Thank you for being honest, trustworthy, transparent, and efficient!

I used to service my vehicle at another dealership. I wasn’t pleased. After hearing about the service at Toyota of Glendora I thought I’d give them a try. Brandon Gomez was my service writer. The entire process was smooth and seamless. After working in the automotive repair Industry for six years. I felt he was beyond knowledgeable in his field. He explained everything that was needed and why. I was delighted to see someone at his age so professional and determined to provide the service I expect from a dealership. Keep it up guys, you are setting the bar.

Total disappointment.
I brought the car at 8:30 AM to the customer service asking to check the engine.
Technicians diagnosed the engine rightly. I didn’t pursue with fixing the problems because the cost was higher than the value of my car.

At 4:30 PM when I picked up the car, the engine was shaking inducing vibration in the body structure. In the morning I gave them a car running smoothly.
I asked the technician Phillip to correct this issue. He gave me a long narrative that after checking the engine it is normal that trembling. I said I was a fool to come here to pay $150 for check and to receive a bad running engine. I told him I am his customer who doesn’t care what happened in Toyota shop. I need a correct diagnostic and the car in the same shape and function as it was. Finally because he didn’t solve my request I asked him to bring me to the manager. Service manager is not here he replied. Ok bring me to other supervisor. Finally asking other customer service I reach sales manager. After explaining the situation he apologized sending me to the service manager. I felt I am in an endless labyrinth or like a ball played by a bureaucracy which has no respect for its customers. I left the business location with a bitterness and a new low valuation about the prestige of Toyota Dealership.

Took my car in for service. Everyone was very nice and professional. They kept communication with me over the next few days as they diagnosed the problem and figured out cost. When it was all said and done, the team did a great job.

Went to Toyota of Glendora yesterday for regular maintenance on my car. Just wanted to shout out Phillip Thai for his amazing customer service. He put the time and effort to answer all the questions I had about the maintenance, helped me with my Lyft, and even walked me to my car to retrieve my house keys that I forgot. I've been going back to this location for a while and this is absolutely the best experience I've had as a customer thanks to Phillip

The stolen catalytic converter on our Tacoma needed to be replaced. I tried several shops that were recommended by my insurance company. I was told they did not know when they could get the parts. I called Toyota of Glendora service and they were able to get our vehicle back to us in 3 days.
Miichael McVey in service was so helpful and made sure we were kept updated. Thank you Toyota of Glendora.

Great place way better than Longo toyota Elmonte !

Great service and friendly knowledge staff

Toyota Glendora serviced my vehicle and replaced a tire with non-repairable damage. Brandon Gomez made it very easy to get everything taken care of and over-all it was a pleasant experience! I will only be getting my car serviced at the Glendora Toyota from here on out.

Great service. 5,000 mile scheduled maintenance on a 2019 Toyota Tacoma TRD Off-Road. Took less than an hour. Service Manager Mike is a good guy to work with. I will ask for him in the future. Thanks Mike.

I drive a few extra miles to go to Glendora Toyota location. Super nice staff and quick service.