Parkers Automotive and Service

I don't write reviews often, but I have to give Parker's Automotive and Service a HUGE shout out!! Brian, the owner, fixed an annoying sound my car was making FOR MONTHS right on the spot. Then he refused to charge me because the solution was quick and simple once he realized what it was. I was stunned. In addition to such quick and expert service, I was also floored by how clean and quaint (yep, quaint) the waiting area was! Brian was quick to credit and compliment his wife and partner for her interior design and organization skills. She has managed to make this uniquely nostalgic repair shop a pleasant and immaculate place to wait. Brian's ability to communicate so well was very noticeable as I observed his interaction with two other customers happily waiting by my side. They raved to me about how they have relied on Parkers for years and how Brian fit in one of them that day in a pinch. They sounded just like my dad's rave reviews, ha and that's saying something because he owned an RV service shop. Nothing is perfect (particularly after a pandemic), but Parkers Automotive is darn close. They went way above and beyond to provide me with amazing service, communication, and kindness I will never forget.

I have depended on Brian at Parkers Automotive to service my car ever since I moved to Gig Harbor. Brian is one of the best car mechanics I have ever known. His company is family operated. They are honest, reliable, and give outstanding service. I am a senior and many times Brian has come to my house, picked up my car, serviced it, and then returned it to me. Gig Harbor is lucky to have Parkers Automotive. I highly recommend it for all car services and needs.

I recently had the pleasure of visiting Parker's Automotive and Services and I must say, I was thoroughly impressed with their expertise and professionalism. From the moment I walked in, I was greeted with a warm smile and excellent customer service. The staff at Parker's Automotive went above and beyond to ensure that my car was taken care of efficiently and effectively. They clearly communicated the issues with my vehicle and provided me with detailed explanations and options for repair. The mechanics were knowledgeable and skilled, and I felt confident that my car was in good hands. Additionally, the pricing was fair and transparent, without any hidden fees or unnecessary upselling. I was pleasantly surprised by the quick turnaround time and the quality of work done on my car. Overall, I highly recommend Parker's Automotive and Services to anyone in need of reliable and trustworthy automotive repairs.

After feeling stressed due to brake, rotor, tires, and apparently my cars wheels in general I went to this quaint shop and found a very comfortable small business that communicated all aspects of my vehicles issues in detail and how we could go about fixing the issue. If you are anything like me clear communication is key because I’m a lost cause when it comes to all the nooks and crannies of my vehicle. My experience was almost like seeing my doctor. Their team diagnosed my problems, created a treatment plan and executed with minimal downtime. I’ll never go back to those big box shops again. I felt welcomed and appreciated from start to finish. I wish all my experiences were this seemless. A big 5 stars for these life savers.

This is the only automotive shop that I'll go to. I can always trust that the work will be done correctly. I have been going to Parker's Automotive for years but, what really stood out to me this time is that I had no idea that I needed to do some 100,000 mile maintenance on my car. I had just brought it in for an oil change but Brian noticed that my car had just gone over the 100k mile mark. Brian is very knowledgeable and professional when it comes to cars so I know I can trust his word. He informed me that I should change the spark plugs and do a couple other things to keep my car running optimally. I care about my car a lot so it made me very happy to know that they care about my car as much as I do.

As soon as I walked in I was treated like family. Brian is a master mechanic and the only one that I can trust to work on my vehicles. I had an issue with the catalytic converter and o2 sensor and they fixed the problem. At first, I took my car into the dealership. After being quoted an astronomical price I went elsewhere. I took it to another automotive shop, but they weren't able to fix it. Instead, I spent money to not have it fixed. So I took it to Parkers Automotive. Brian diagnosed my car and found out what the problem was. After getting my car back from Parkers Automotive, no more check engine light! I don't know about you, but I hate having lights on my dashboard. If you need a trustworthy mechanic to get the job done right, look no further!

Everyone at Parkers is so friendly, kind, knowledgeable, and goes out of their way to help. They are honest and their prices are fair. I won't trust anyone else with my car.

We had a problem with our daughter’s car. We were afraid it was the transmission. Took it to Brian and he drove it and recognized the problem right away. Thank goodness not the transmission. He was able to install two new front end bearings right away which alleviated the problem. My daughter uses the car for her business and needed the car. So it was a great relief. Good service. Friendly people. Would highly recommend them.

I have trusted Parker's for many years living in Gig Harbor. I came back for a visit and needed a new starter for my vehicle. They got it done quickly.

I had a car emergency and my vehicle was down in the harbor. I called Parkers and they were willing to squeeze me in to evaluate my vehicle. Brian came right over, he was friendly and professional. After diagnosing, he drove up the hill to NAPA for parts, came back promptly and replaced. My vehicle was good to go. First class service, came through in the clutch. Would recommend Parker’s to anyone.

Only shop in Gig Harbor that is willing to look at Tesla cars. Great & friendly staff. Currently in the process of having them fix a problem with my suspension on my Tesla. As of right now, no complaints.

I've never had a better experience with an auto shop. My mother-in-law referred me to this shop as she has come here in the past, and I'm so thankful she did. Both times my vehicle needed to be repaired, Brian was able to get it fixed and ready within 24 hours. He was able to help talk to me about my options and offer advice and expertise. He has always been available to speak to me on the phone to explain what work he was doing, and give me updates on estimated time of completion. Megan in the office was an absolute pleasure to speak with, always very caring, communicative, and professional. Would never go to another auto shop and don't know why anyone else would. Thank you guys!

This is a family owned business that really knows how to care for their customers and make you feel valued and welcome. The work done on my Honda pilot was quick and completed well. They gave me peace of mind with the work they did. They have very fair prices and know what they're doing. We'll be going back for our future needs!

I have been dealing with Parker's Service for years and have always been satisfied with the service. They get to the root of the issue and fix things right the first time. They make suggestions on things I may want to have done to my vehicle but always tell me it it is critical or if it can wait. I have never felt that I have been sold parts or services that I did not need. I have recommended Parker's Service to other friends and family members and will continue to do so in the future. Great service at reasonable prices.

These people are very friendly and honest to work with and have provided us with excellent service for years. From a transmission replacement on my truck, to solving anti skid problems, and most recently I have a newly purchased Prius that had a VSC light on steady. It took them only a few minutes to find the problem and re program the stability feature and I was one my way and the car has been running perfect ever since. Highly recommended.

The Owners, Brian and Jessica, are genuine people with great repair service and honesty.
I locked myself out of my vehicle in the parking lot of the old Rexall Drug Store parking lot. I walked down and told Brian what I had done and he had me back in my vehicle within minutes. I was told by my dealership that I needed quite a lot of work on my vehicle and Brian said "No he was sure he had done that 2 years prior". I went through my receipts and yes he had. He fixed another vehicle in my immediate family and as always did a great job. Thanks Brian!

I have been a customer here for over ten years, the new owners are absolutely amazing people! very kind and very knowledgeable. My cars have always run so well under their care without burning a hole in my pocket. I would highly recommend them!

The owner was so helpful after I broke down on the freeway. He immediately inspected my vehicle. I would recommend this business to anyone. Thanks again! You and your staff were amazing and kind.

The techs were very knowledgeable and went out of their way to help me when my Prius battery went out a few days before the parents ended.

This is a fantastic Automotive Shop. They go above and beyond to help their customers. Very friendly and customer service oriented. Strongly recommend this shop. Thank you for your great help Parkers Automotive!