David Morales - State Farm Insurance Agent

Great customer service. Goes above and beyond to help. I have used David for almost 20 years, for home and auto. I had a recent accident, a roadway object hit my car causing significant damage. It made for a complex claim. David got personally involved with the State Farm claims people to resolve a sticky issue in my favor that had developed several weeks after the accident. And he did it at 8:45 at night. That was going above and beyond, which he has done in the past too.

David is a fabulous insurance agent. I have been with him for over 10 years. He is very thorough person. He is currently covering both our automobiles and apartment business.

David is a very professional and knowledgeable agent who goes the extra mile to provide excellent customer service. If your looking a an agent in the South Pasadena or surrounding give David a call for Auto, Home and Life insurance.

I had a good experience and I've been a client for over a decade. David is very knowledgeable, direct, and responsive. He has a better command of the details than a typical insurance agent.

Great customer service and very responsive. David always takes the time to patiently answer questions and teach clients and potential clients about insurance options. I have referred many friends to him.

I started with Statefarm in another state, since I've now moved back to CA for the foreseeable future, I was recommended a couple of state farm near me. I chose David Morales and haven't been disappointed. Most of the time I need something and I call, I'm usually talking to Adam. Adam has been great with letting me know of the best quotes they can offer and also other ones I might want.

I love David, he's been taking care of me for years, renters insurance, business insurance, Term Life insurance, etc. He's always explaining things well and showing one the importance of options.

David and his team are amazing and have been helping me and my family and business for many many years. Thank you David.

I had been with David Morales as an agent for about 2 years and with State Farm for about 11 years. I hope that the experience I had is not that of his other clients. I have switched agents and went from paying $235 with David to now $165 with a new agent (still State Farm). The reason: I recently found out that I had not been covered for the last 4 months. David Morales or his office never contacted me, though he assured me that letters were sent, but I received no mail, and especially no call that my policy was canceled. I spoke to both Kelly, Kaitlin, and David. Kelly transferred me to Kaitlin, and Kaitlin let me know she wasn't sure why it happened or why I received no notices. She did remind me that it was my responsibility to check my bank account. I should have been checking my bank account, but the charge was linked to my credit card and I just pay it off every month. Will be doing this in the future. However, David did call me personally, but he was still unable to tell me why it happened or guarantee me that it would not happen again. When I pressed him a bit more, he did let me know that "it goes both ways" and that I should have been contacting them and doing my part. For those looking for an agent I would recommend you to go with someone who your friends or family refer to. I think he has a bit too many clients, or is just not doing his due diligence. Hopefully this review will produce some changes in his business. However, if I were speaking to any friend or family, I would ask them to seek out other agents, before going to David and his associates. Someone who will save them money and protect them.