Harborstone Credit Union

Jennifer Devivo was excellent in explaining everything. She offered to help us technically to get on line etc. as we are seniors who are not tech savoy. She answered all our questions. I would recommend her to anyone I know.

Grayson was super sweet helped getting my account set and helped by answering all my questions her attitude was amazing and she made me feel welcomed. 💗

Jen was outstanding with her service. Her knowledge and professionalism was an example to others. More importantly she made me feel comfortable, at ease and valued as a person. I can't remember the last time that I took time to do a review. I usually find them to be a waste of my time. If there was a sixth star to give I would gladly give it.

I was having difficulty with debit card transactions being blocked for days and finally I was able to make it to the branch to speak with someone about it. Brittany at the Spanaway branch was so patient and graceful with everything. It easily took an hour of her time calling support and looking into the issue for me. My card is back to up and running and I couldn’t have asked for a better person and/or interaction to help me with it. Thanks Brittany!

Front desk was very welcoming offered coffee and cookies right away.
Jennifer was so helpful we had experienced fraud on our account she handled everthing, explained what steps we needed to take and got us back on track! A+++

My grandfather has been part of Harborstone since he was 15 (hes now 66) at that time it was called Mchord Credit Union. Hes never had any issues and loves how easy it is for him to contact and communicate with them. They've always taken good care of him and he plans on staying with them until he dies! Great service, great people.

Yolanda has been there 17 years and harbor stone is so lucky to have her. She helped us out with our first auto loan 13 years ago... now my other son and husband have joined with many other loans. She makes e during easy and exceptional customer service. I ask for her when's possible.

I've had good experiences every time I've had to go in. sometimes there is a wait, other times there is not, depends on day and time. Paydays are definitely busy. I appreciate they have Saturday hours for those of us who work a typical 9-5 M-F as well. We have had some large transactions done in branch that were time consuming (As opposed to a regular "I want $30 cash thanks bye" transactions) and they always worked quick and efficient.

I think she said her name was olga . but she was very helpful. I just got off the phone with her , and she reversed my 30.00$ fee. Because I had thought I had enough in my account for something I had to pay for but I guess I didn't. So she reversed it and gave me my $30.00 back ! She's very good !!

I received excellent customer service from RiChar Mornick. She is the Operations Supervisor in the Spanaway branch.

I’ve been a Harborstone member for many many years and last year went in to open another account and the lady there was not very helpful so I said nevermind, tried to do it again and got scheduled with Jennifer devivo from the moment I sat down i knew it was gonna be a good experience she helped me through everything and got me taken care of right there and then, called and she got me set up with a personal loan too and has answered and returned every call I have had to give her, you can tell she truly loves her members and loves her job she is like family to me, thank you Jennifer and Harborstone for hiring her she is awesome!!

The staff is always friendly and extremely helpful. I prefer the Spanaway branch to conduct my banking business.

I love how people are so nice here and I love to pay my car note here

My mother has been a happy, longtime customer at Harborstone. I appreciate the kindness and courtesy of the nice people who work at this wonderful credit union.

Never had any problems. They are always ready to help.

I love my credit union! Great people who go out of there way to give you over the top customer service.

Yolanda loan officer,, and Sandy manager outstanding customer service, warm smile

Wonderful bank! Employees are always very nice and courteous! love our local Harborstone

Several different types of accounts, mortgages, car loans, checking/savings, certificates,

Excellent service from start to finish, and very friendly