Northwest Self Storage

Matthew is awesome and is available all the time and will help you with whatever you need. Very flexible.

Northwest Self Storage has been great for me. Matt the manager is always around and has always been available to help me with all my needs. He has been great! Easy access to my storage, good lighting after dark and good gate hours. I recommend them.

I am writing a new review...I have upped my rating to 5 star, I have been storing at freeway self storage for almost 8 years I have seen managers come and go....the newest manager Mathew is by far one of the best, with him there I feel the safest with my possesions being stored there, he is on it!! He is quick to get back at phone calls, is always doing some project around the grounds and is always there!! I recently had to get another unit and the process was quick and easy! Thank you Mathew your doing great!

The manager at this location is awesome . He really go above and beyond to help every customer with any issues they may have.

I was in the military and started renting from this storage facility over 20 years ago—-I know I have spent a lot of miney with them—probably enough to have purchased a small home. That is neither here nor there—I just want recognize one of their employees Ms Belinda. She has been so courteous and professional with handling my storage needs and situation. She is always so polite. She sends me a courtesy reminder as well as a phone call. I appreciate it since I am not in the local area. I just wanted to recognize her professionalism and dedication to customer service.

So far so good been with the company for nearly a half year yo good deals 👌 👍

*UPDATE*
I moved out after almost 2 yrs here. During that time I moved out of my original units twice, into different sized units based on my needs. Every move regarding paperwork, when Melissa was involved, was super simple. No hassle from start to finish, from my first unit until I left. Melissa in the office was the BEST. The previous weekend employee was nice but definitely not the brightest. She didn't seem to know what she was doing. Melissa always straighten things out but still hassle free for me. The last new girl in there I didn't have too much contact with but she was okay though. Prices went up with new owners, not mom and pop pricing anymore.

*original post* 4 stars
Simple services at a decent rate. Not open weekends, until January 2018.

Incredibly friendly workers. We ran into an incident which postponed our uhaul pick up but they made sure we didn’t lose our truck. To add she even offered to let us drop off after hours, which we never had to but it was a nice offer. Very outgoing and willing to work with customers, would absolutely recommend!

This facility has been one of the most reputable storage facilities I've ever leased from. Not only does everyone I know In that area, know, how well they can conduct business, I've never heard of anyone, not, speaking so highly of these guys. Belinda, the onsite manager, is an amazing... AMAZING manager. She's caring, takes the time to reach out personally and has always addressed an issue of mine, promptly.. Almost immediately. I would deff recommend these guys to anyone!! I had a unit here for almost 2 years... And just now moving out and finally got a rental islncdease

LJ and Josh were very helpful during the whole leasing process. I felt confident that I was getting the best price and value in town at Freeway Storage. Your team is very knowledgeable, efficient and make you feel welcome. I feel that my items are safe and secure. Love that you have on-site management. Would recommend to anyone looking for storage!

Reasonable prices. Friendly and helpful staff. Fully secured with a key pad lock and fully gated! I recommend it.

LJ was the sweetest person! She set me up with everything I needed, and was the perfect professional. She knew all the answers to my questions, offered me really great information, and really was a pleasure to talk to. She's the best, absolutely recommend because of her.

LJ is the best manager. I've been renting here for several years and every day she is out doing something for the facility. Great person to talk to, very knowledgeable and friendly. Stops to say hi on the facility which looks much better and safer than before. Highly recommend this facility to everyone!

Rented my original unit with Josh, which was an easy process and met LJ on the facility. I asked about a larger unit and she was suuuuper nice. I really appreciate her genuine honest and realistic personality. She helped me get a larger size unit with a discount and enough time to transfer and really discuss the policies.

Went to pay my bill today and just wanted to say thank you to Belinda. She is always willing to help and has the best customer service!! Belinda is the only reason I stay!

Great location. Helpful and security concious manager.

I've never been more pleased since L J took over, she knows the business, and is constantly keeping things up, I trust her with my business and I feel safe more than ever there now. Building relationships in the storage business is half the battle and makes life much easier when someone in charge knows how to handle everything, no worries here. Im a happy camper

LJ is the manager down here she is very friendly and has given me security knowing my stuff is safe. She also is very clear if I have any questions about my bill and they have great prices! I'm grateful to have found this place!

This facility is under new owership and management. Manager LJ is top-notch when it comes to customer service. She prorated the rent for the time I needed the unit. The office and grounds are being upgraded.The property is much improved since I last visited 1 yr ago under the past owner. And last but not least the prices are low.

LJ and Josh are an excellent team and are really fixing this place up from the previous managers. They've updated security tremediously while maintaining lowest prices in the area. Great for parking. Great customer service. And all around great facility.