Mr. Rooter Plumbing of Tacoma

Service was prompt and professional, and even went beyond expectations in ensuring I didn't have additional problems that needed attention in my piping at no additional cost. Price was very reasonable, and the serviceman was clean and neat in his work. I gladly give Mr. ROOTER a 5.0, and want to express my deepest appreciation to the plumber they sent for his courtesy and helpfulness; I do regret that I forget his name.

My pipes froze for the second year in a row. I used a different company last year and found out that one of the repairs they did may have contributed to this years issue. The gentleman who came out was very friendly and helpful. I think his name was Robert? He spent several hours making the repairs and communicating every step along the way. I found him to be very helpful and honest.my wife is in the hospital and was due to return home the next day. I was beyond stressed and this was the worst time for this issue. However he made things much easier. The repairs were very affordable and much less than I had anticipated. I ended up purchasing the 5yr membership option because I have an older craftsman home which may require other repairs in the future. I’m very happy I called and didn’t use the previous company who are also pretty well known. I feel like this could have gone very differently if it weren’t for my technician. I’m super greatful and I know that home repairs are not easy. If they were then anyone could do them. I’m happy to pay for the time, knowledge and experience of others.

They completed replacement of the hot water heater faster then I expect. It didn't take long at all.
I would recommend you guys to anyone. The best thing about it all they came out the next morning You got my business. Thank you

Kind, professional, on time, what we thought was a simple drain issue became much more than we expected. From bathroom to septic and discovering a crushed pipe. All done in pouring rain. The problem solving and attention to detail was exceptional. They stayed until the problems were resolved. They will be our on call plumbing company.

Had several issues with multiple drains in restaurant. Had to Close due to sewage back ups.
They had to run a camera and found a collapsed line and 2 broken unions underground.
They gave a bid that was high, but lower than most plumbers in Washington though.
They started digging an hour later at 5pm and finished at 3am.
All sewer drains are as good as new now. They don't charge extra for nights and weekends either.
It's my new go to plumbers for my 6 restaurant locations.

Manuel was very knowledgeable worked very hard explained everything that needed to be done before doing it. I liked that the team was not pressuring me to use there services.
The job was done quickly and cleanly. I would recommend them and would use them again in the future.

This was the first time we had used Mr Rooter but will definitely use them in the future! They were quick to respond on a Sunday which was great! Our tech was Nick and he was very knowledgeable and friendly and explained everything he needed to do beforehand. Thanks Nick!!!

Scott is very competent and personable. Great job. Answered all of my questions. If we need a plumber again, we will for certain call Mr. Rooter and ask for Scott.

Mr. Rooter sent out Wayne who confirmed our water leak was from our water heater. We ended up opting for a new replacement, and Wayne explained the whole process for us and gave us pricing quickly so we felt we made an informed decision. Professional, friendly, and efficient, he got right to work. Hard worker . Cleaned up area when finished. Much appreciated!

Robert was very professional, very hard-working, very personable and very quick. He gave a thorough explanation of the potential issues and related costs, and the work turned out to be less problematic, which reduced the final bill.

Wanted to give a nice review for this company. We use them exclusively at our business in federal way. The folks that schedule the service are always super friendly and accommodating. The guys
doing the plumbing are very professional and curtious too. I trust these guys when they come and look at whatever problem I have. They let me know the cost up front and then fix it. The gentleman today was super friendly and got the job done in no time. His name was Baldemar. Such a nice guy and I hope he's the technician next time I need plumbing!!

I've used Mr Rooter twice now and it is the first plumbing company I've used that takes care of my requests without trying to add more to job and I appreciate that. Both plumbers that showed up were quick and efficient and very pleasant to deal with. I would highly recommend.

Excellent service. On time, ready to go and made me glad I chose to call Mr. Rooter. Outstanding appointment setting gaining important information. Highly recommended.

Guy who showed up was absolutely fantastic. Gave me a couple of options on how to fix, went straight to work, and got my water back up and running within 30 minutes of showing up. Was a very nice dude and will absolutely be calling again with any issues I have in the future.

Kenneth and Sean came out to my house to fix an issue. Ended up being a bigger issue than I anticipated BUT Kenneth and Sean told me their plan to get things right and they offer to get it done the same day. 100% recommend Tacoma Rooter and if you’re lucky, you’ll get Kenneth and Sean. If I ever have any more plumbing issues in the future I will return but I will request those two by name. Let me put it this way; If I had two quotes for the same job and Mr. Rooter came in at a higher price, I’d pay the higher price for Mr. Rooter.

The plumber showed up on time and was professional and thorough. He went through the entire house and pointed out a few things that would eventually need to be addressed, and even gave us estimates for them. The issue was taken care of and he even did some things related to the original issue without increasing the original estimate.

Broken sewer line was replaced, super fast service, limited yard damage, and excellent communication with Mr. Rooter employees.
prices are very fair, no up charge for afterhours or week-end work

I needed a valve replaced on my water heater. I was having other work done that required the water to be shut off in my building. Mr. Rooter was in and out very quickly and the job done way before the water was even turned back on. Very happy with the service that was done!

These guys were amazing. Replaced a hot water tank with tankless, even had questions and they called back to discuss.
Well priced, exceptional quality, awesome people from the in-house, dispatch, and installers. Hands down the best plumbing experience we've ever had. Definitely recommend!

Shaquille arrived on time and provided the
excellent service that I expected and more importantly paid for... He is a value added employee and I am sure you already know this.